Alchemer is an online survey software for customer experience management.

QuestionPro is an online survey software and insights platform for market research, customer experience (CX), and employee engagement, offering a free plan and enterprise tools.

Sitecore is a digital experience platform that specializes in content management, customer experience management, and personalized omnichannel marketing.

Sprinklr is a unified AI-powered customer experience management platform for marketing and customer service teams.

Merkle is a global customer experience management (CXM) company specializing in data-driven marketing, loyalty, and technology integration for ambitious brands.

EasyStore is an ecommerce platform for retailers and brands to unify online and offline customer experiences.

InMoment is a customer experience management platform for businesses and is used by companies seeking to improve customer satisfaction.

i-SCOOP is a digital business and transformation hub providing publications, training, and consulting on digital strategy, Industry 4.0, IoT, AI, and CX.

Zonka Feedback is an AI-powered CX management platform offering feedback intelligence and survey software to unify customer data and drive actionable insights.

Concentrix is a Business Process Outsourcing company that specializes in Customer Experience Management and Contact Center Services.

Customer Experience Management for B2B & Ecommerce Brands

Alida is a community-centered research platform enabling brands to gather feedback at scale for better customer experience and product innovation.

SurveySensum is an AI-enabled customer experience management platform for surveys, feedback, and conversational analytics used by retail and SaaS businesses.

CustomerGauge is a B2B VoC software for customer experience management and feedback analysis.

NCR VOYIX is a retail technology company that specializes in customer experience management and data analytics for point-of-sale systems.

AskNicely is a customer experience (CX) software for service businesses using AI to capture feedback, activate teams, and drive retention and revenue.

TTEC is a global digital leader providing CX technology and services, specializing in AI-enhanced customer experience management and digital transformation solutions.

zenloop is a Customer Experience Management Platform for customer insights and automation.

Qudini offers appointment booking and queue management software solutions designed to connect physical and digital channels for retailers and banks to boost sales and CX.

KUBRA is a SaaS provider offering expert Customer Experience Management (CXM) solutions, focusing on secure, omni-channel billing, payments, and communications for regulated industries.

WizVille is a Customer Experience Management (CXM) software solution for retailers, focusing on customer satisfaction, e-reputation management, and sales ROI.

Konnect Insights is an AI-powered customer experience management platform for social listening and customer care.

VOC AI is a unified CX management platform combining AI customer service agents (Solvea) with customer insights (Insight) for e-commerce.