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Webinar: 3 proven ways to get AI chat right for your customers

Sep 23

15:00

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Online from Paris • English

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Introducing Care Essential

AI self-care, made for you.
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# Redefine customer engagement, with every conversation.

Deliver hyper-personalized **conversational experiences** on the channels your customers love. Turbocharge your support team’s productivity with AI-powered automation.

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What is Alcmeon?

We are the conversational customer care solution for the Fortune 500, and more...

What makes Alcmeon special?

We power omnichannel conversations with your customers, better than saying, have a look👇

AI self-care with seamless human handover

Support

Customer care

AI engages, qualifies and recommends products

Sales

Loyalty

CRM

Conversational marketing campaigns for high CTR

Marketing

Sales

E-commerce marketing automation for high ROI

E-commerce

Marketing

Does it connect with my existing channels or platforms?

Yes! We offer 15+ integrations, here are our most popular ones:

WhatsApp

Salesforce

Hubspot

Instagram

Facebook

Tiktok

Okay but how will this help improve my business?

Good question! Here are some key ways in which Alcmeon will boost your business

Empower front office teams

With unified tools and a centralized customer system.

Sales

Support

Marketing

Improve customer satisfaction

With 24/7 availability, immediate answers with AI agent, quality information is shared and processes are more streamlined.

Reduce your costs

Integrated CRM reduces the number of tech stack and maintenance.

Customers call less, reducing your phone operation costs by 20% on average.

With AI auto answer your team has more time to focus on the essentials.

Make your messages read

With direct messages, your customers are more likely to open messages from your brand, increasing your campaign ROI.
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Open rate by channel:

Automate support level 1

With the power of AI and no code workflow you can design the perfect experience to handle any request from your customer in real-time, and if it’s not enough, the bot passes over to human.

How does it work?

With our all-in-one platform covering everything you need to run your support team.

Multi-channel

Get conversation running on every platform.

Bots

Automate instant replies from our bot agents, powered by AI

Advanced CRM integrations

Directly integrate into your CRM, connect all your customer data for a unified customer view.

Advisor Console

Your agent has one interface that centralizes all conversations.

Agent copilot

Your agent gets help from AI to answer faster and better.

Workflow builder

Build your workflow to streamline your customer handling process.

Analytics

Get insights on the conversations and front team performance.

Privacy

We have the highest standards of the industry going beyond GDPR and DMA.

Security

Your customer and business data are safely guarded.

## Omnichannel Hub

From social media, messenger apps to review sites and webchat, connect anywhere.

## Advisor Console

Our AI enabled console to automate workflows, analyse conversations and optimise efficiency

## Alcmeon AI

Our intelligence stack to enhance customer experience and improve advisor productivity

## CRM integrations

Seamlessly integrate with your existing CRM for a holistic view of your customers.

This sounds great! Would I get some guidance to implement everything perfectly?

Glad you asked! It’s where we shine with our unique client success team!

This is our team who can help you on any aspect:

Setup and customization of your workflow and business process.

Custom development with our tech team, our speciality is to build tailor-made solutions to suit your business.

Our team answers any request in less than 2 hours on average! Never get blocked the day before Black Friday. We make sure your operation keeps running smoothly.

We monitor the success of your workflow and business process.

You get it.. our team, just like our AI, is trained to answer to anything!

All of this sounds nice, but who are you? I'd like to know your team..

We are a team coming from 15 countries, we speak (and write) around 40 languages, and share the same mission as you, of creating great conversations! 😃

Our mission

At Alcmeon, our mission is to transform customer communication by offering a scalable, modular platform that creates magic in every interaction. We deliver cutting edge solutions for stronger relationships, higher engagement, and exceptional satisfaction, continuously innovating to set new standards in customer engagement and front-office management.

CEO & Founder of Alcmeon

Do you have a story to share?

Yes! We have plenty over 10 years of experience

La Poste Achieves 62% Response Rate Within an Hour with Automated Social Media Support using Alcmeon

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SNCF Connect Streamlines Customer Service with 35% Hybrid Messaging and 44% Automation using Alcmeon

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Conforama Grows WhatsApp and Messenger Opt-Ins 7x in 4 Months with Messaging Campaigns powered by Alcmeon

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Fnac Darty Boosts Omnichannel Customer Service And Reduces Emails By 70% With Alcmeon

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Anything else?

Yes! We are proud of our Ecovadis Silver badge

Let's talk

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