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# Analyze Customer Feedback in Minutes, Not Days

Built for researchers who need to turn open-ended responses into clear, compelling insights. fast.

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##### Trusted by top brands & market research firms:

Problem

## Say Goodbye to Tedious Text Analysis

Analyzing survey open ends and online reviews manually is time-consuming, slow, and tedious. Even traditional coding platforms fall short, requiring significant manual effort without delivering human-level analysis.

This leaves you with a tough choice: either dedicate valuable resources to this laborious manual process or miss out on the crucial insights hidden in your customers open text feedback.

Solution

## Transform Feedback into Actionable Insights quickly & easily

Blix automates the process of coding survey open ends, online reviews, and other open-text feedback, turning them into actionable business insights quickly and easily powered by Generative AI.

Blix takes care of the tedious coding and analysis, so your team can focus on the important stuff, generating insights and driving your business forward.

Unlock insights faster, leave the grunt work to us!

Book a Demo

## Automated Topic Discovery

Our advanced AI scans through your open text feedback and automatically identifies key topics and themes, ensuring no valuable insight is overlooked.

## Quick & Effortless AI-Powered Coding

Say goodbye to manual coding. Our AI-powered platform effortlessly categorizes and codes open-ended responses, transforming unstructured text into structured, quantitative data in no time.

## Automated Reports and Summaries

Receive comprehensive reports and summaries without lifting a finger. Our platform generates detailed insights and actionable summaries, ready to be shared with your team and stakeholders.

“Our clients are over the moon with the insights we've been able to pull out thanks to Blix. We couldn't be happier!”

Moa Wirde

Project Manager, Convosphere

“We can now confidently ask open-ended questions. What once felt overwhelming now feels exciting, like Christmas morning! And our clients LOVE the insights!”

Matt Hussey

Founder of Generosity X

"I was 100% impressed by the results. Blix is super simple to use and very accurate.”

Marc Solby

Owner, Lighthouse Consulting

## Blix is perfect for

### Market
Researchers

Faster coding. Better insights.

Turn open-ended survey responses into coded data in minutes. Deliver insights quickly, use more open-ends, and skip the manual grunt work.

Explore Blix for Market Research

### Consumer Insight Teams

Turn feedback into strategy.

Your customers are telling you exactly what they want, don’t let it go to waste. Turn customer comments into business insights that drive real impact.

Explore Blix for Consumer Insights

### CX
Professionals

Find and fix what’s broken.

Blix analyzes NPS and CSAT comments to uncover pain points, track issues over time, and drive measurable improvements in customer experience.

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Unlock insights faster, leave the grunt work to us!

Book a Demo

How It works

## Quick & effortless verbatim coding software

##### Import Your Data

Easily upload your data in Excel, CSV, or SPSS format from any source. With Blix, bringing in your data is as simple as drag-and-drop!

##### AI-Powered Analysis

Sit back and let Blix do the heavy lifting. Our smart AI dives into your data, discovering topics and performing semantic coding to turn text into actionable insights.

##### Ready-to-Use Data

Get instant access to your insights. Blix creates an automated dashboard with cool graphs and summaries, plus a full Excel file with all your coded data. Everything you need, ready to go!

## Out-of-the-Box Multiple Language Support

Analyze feedback from a global audience with ease. Blix supports multiple languages out of the box, enabling you to gain insights from diverse markets without translation or additional setup.

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Privacy & Security

## Private & Secure

##### Secure Enterprise Environment

Your data stays encrypted and protected within our closed enterprise environment.

##### No Model Training. Your Data, Your Ownership

We never use your data for model training or share it with others.

##### Privacy Guaranteed

We prioritize your privacy and ensure that your data is handled with the utmost confidentiality.

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Customers Stories

## Don't just take our word for it.

### "We can now confidently ask open-ended questions. What once felt overwhelming now feels exciting, like Christmas morning! And our clients LOVE the insights!"

Matt Hussey

Founder of Generosity X

Read the case study

## FAQs

Who is Blix for?

Blix is designed for market research agencies, customer insights teams, and anyone looking to turn open-ended feedback into actionable insights quickly and efficiently. Whether you're analyzing survey responses, online reviews, or customer support tickets, Blix helps you get the job done without the hassle of manual coding. It's perfect for professionals who need fast, accurate insights while keeping full control over the process.

How accurate is Blix’s coding?

Blix is designed for professional-grade accuracy. Our AI delivers precise coding that can match or even surpass manual coding, saving you time while maintaining high quality. You can always review and adjust the results to ensure everything meets your standards.

Can I customize the coding process to fit my needs?

Absolutely! Blix gives you full control over the coding process. You can adjust categories, review results, and fine-tune the analysis to fit your unique needs, ensuring the insights are relevant to your business.

Is Blix suitable for large datasets?

Yes! Blix is built to scale, whether you’re working with a small survey or massive datasets. It can handle large volumes of data efficiently without compromising speed or accuracy.

How is Blix different from other coding tools?

Blix stands out by offering a quick, easy-to-use platform with full control and customization options. Unlike other tools that may require extensive setup or manual effort, Blix is designed to be effortless while delivering professional, accurate results—without the grunt work.

Is there a trial period?

Yes, we offer a free trial period so you can experience Blix firsthand before making any commitment. Ready to see it in action? Book a demo today and our team will walk you through the platform and help you get started.

Do I need a subscription?

Not necessarily. We offer both subscription plans and flexible pay-as-you-go options, so you can choose what works best for your needs.

## Latest Insights

Updates#### Blix Product Updates: November 2025

Discover Blix’s latest updates: one-click PowerPoint exports, smarter brand awareness analysis, segment filters, automated payments, and full GDPR compliance.

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Survey Text Analysis#### How AI Survey Text Analysis Can Save Hours of Manual Work

Manual survey coding is slow and error-prone. Learn how AI survey text analysis can cut hours of manual work.

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Survey Text Analysis#### How to Analyze Open-Ended Survey Questions at Scale

Turn open-ended survey responses into actionable, quantitative insights in minutes with AI-powered coding. See how to get started now.

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Unlock insights faster, leave the grunt work to us!

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