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Channel Talk - The future of customer service is AI

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THE FUTURE OF CUSTOMER SERVICE IS AI

Get ready with Channel Talk, your all-in-one AI Messenger.

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Over 214,861 Companies Worldwide

AI Handles The Routine

You Handle The Strategy

The All-in-One AI Messenger

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Solve Customer Issues Instantly with AI

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Smarter Knowledge, Greater Accuracy

ALF Rules

Custom AI Agent Setup in Just 5 Minutes

80% AI Resolution Rate

With ALF automating even questions about exchanges, defects, and returns, it now handles 80.9% of incoming inquiries, significantly reducing the number that reach our agents. We can rely on it, which frees us up to focus more on boosting customer satisfaction.

Yoon Cheon-sang

CX Lead at BOOSTERS

#1 in Customer Support, Powered by AI

1,286,781 +

Total Chats Resolved by ALF

2,135 +

Customers Using ALF

98%

Retention Rate

170M

Monthly Chats via Channel Talk

Built for Enterprise Protection

Top-Tier Security

We meet Korea’s ISMS and international ISO security standards, providing our service on a reliable AWS environment.

ISMS Certification Scope: Development and Operation of Channel Talk Service ISMS Validity Period: August 2, 2023 – August 1, 2026

Globally Recognized Solution

Channel Talk is rated 4.8 on G2 for customer satisfaction.

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