Command Palette

Search for a command to run...

Page Inspect

https://www.chatbase.co/
Internal Links
15
External Links
7
Images
106
Headings
64

Page Content

Title:AI Agents for Customer Service
Description:Chatbase is the platform for building the best AI agents for customer service. Build and deploy AI support agents that transform customer interactions. Create customer service chatbots that deliver better experiences.
HTML Size:370 KB
Markdown Size:10 KB
Fetched At:October 15, 2025

Page Structure

h1AI agents for magical customer experiences
h2The complete platform for AI support agents
h3Purpose-built for LLMs
h3Designed for simplicity
h3Engineered for security
h2An end-to-end solution for conversational AI
h3Build & deploy your agent
h3Agent solves your customers' problems
h3Refine & optimize
h3Route complex issues to a human
h3Review analytics & insights
h3Build & deploy your agent
h3Agent solves your customers' problems
h3Refine & optimize
h3Route complex issues to a human
h3Review analytics & insights
h2Build the perfect customer-facing AI agent
h3Sync with real-time data
h3Take actions on your systems
h3Compare AI models
h3Smart escalation
h3Advanced reporting
h3Works with your tools
h3Works with your tools
h3API
h3Whitelabel
h3Always improving
h3API
h3Whitelabel
h3Always improving
h2Discover the Chatbase platform
h2Works like the best customer service agents
h3Personalized answers
h3Instant actions
h3Empathetic & on-brand
h3Smart escalations
h3Observability
h3Personalized answers
h3Instant actions
h3Empathetic & on-brand
h3Smart escalations
h3Observability
h2Unlock the power ofAI-driven Agents
h3Works across channels
h3Secure by default
h3Enterprise quality guardrails
h3Handles unclear requests
h3Enhance multilingual support
h3Works across channels
h3Secure by default

Markdown Content

Chatbase | AI Agents for Customer Service

Chatbase.co

PricingEnterprise

- Resources

Open navigation menu

# AI agents for magical customer experiences

Chatbase is the complete platform for building & deploying AI support agents for your business.

Build your agent

CreditCardPlusIconNo credit card required

Your browser does not support the video tag. Please try viewing this page in a modern browser.

Trusted by 9000+ business worldwide

Highlights

## The complete platform for AI support agents

Chatbase is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.

### Purpose-built for LLMs

Language models with reasoning capabilities for effective responses to complex queries.

### Designed for simplicity

Create, manage, and deploy AI Agents easily, even without technical skills.

### Engineered for security

Enjoy peace of mind with robust encryption and strict compliance standards.

How it works

## An end-to-end solution for conversational AI

With Chatbase, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.

01.

### Build & deploy your agent

Train an agent on your business data, configure the actions it can take, then deploy it for your customers.

02.

### Agent solves your customers' problems

03.

### Refine & optimize

04.

### Route complex issues to a human

05.

### Review analytics & insights

Your browser does not support the video tag. Please try viewing this page in a modern browser.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Build & deploy your agent

Train an agent on your business data, configure the actions it can take, then deploy it for your customers.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Agent solves your customers' problems

The agent will answer questions and access external systems to gather data and take actions.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Refine & optimize

This ensures your agent is improving over time.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Route complex issues to a human

Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Review analytics & insights

Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business.

Features

## Build the perfect customer-facing AI agent

Chatbase gives you all the tools you need to train your perfect AI agent and connect it to your systems.

### Sync with real-time data

Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.

### Take actions on your systems

Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.

### Compare AI models

Experiment with various models and configurations to make sure you have the best setup for your use case.

### Smart escalation

Give your agent instructions in natural language on when to escalate queries to a human agents.

### Advanced reporting

Gain insights and optimize agent performance with detailed analytics.

### Works with your tools

Integrate diverse data sources to enrich your agent's knowledge and capabilities.

Make

Zendesk

Notion

Slack

Stripe

Salesforce

Cal.com

Calendly

WhatsApp

Zapier

Messenger

Make

Zendesk

Notion

Slack

Stripe

Salesforce

Cal.com

Calendly

WhatsApp

Zapier

Messenger

### Works with your tools

Integrate diverse data sources to enrich your agent's knowledge and capabilities.

### API

APIs, client libraries, and components to deeply integrate support into your product.

### Whitelabel

Remove any Chatbase branding from the chat widget.

### Always improving

Syncs with your systems and learns from previous interactions.

### API

APIs, client libraries, and components to deeply integrate support into your product.

### Whitelabel

Remove any Chatbase branding from the chat widget.

### Always improving

Syncs with your systems and learns from previous interactions.

Explore

## Discover the Chatbase platform

AiIconPlayground

BarChartIconAnalyticsActivitySourcesGitCompareIconActions

AiIconPlayground

Benefits

## Works like the best customer service agents

Chatbase is designed to work with your existing tools and workflows.

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Personalized answers

Your agent knows the logged in user and can retrieve their information to provide personalized answers.

### Instant actions

UserLoveHeartIcon

### Empathetic & on-brand

### Smart escalations

### Observability

Your browser does not support the video tag. Please try viewing this page in a modern browser.

### Personalized answers

Your agent knows the logged in user and can retrieve their information to provide personalized answers.

### Instant actions

UserLoveHeartIcon

### Empathetic & on-brand

### Smart escalations

### Observability

Advantages

## Unlock the power of
AI-driven Agents

### Works across channels

Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.

### Secure by default

Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.

### Enterprise quality guardrails

AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.

### Handles unclear requests

Your AI Agent adapts to modern conversational styles, making interactions feel natural and relatable, no matter the user’s tone or slang.

### Enhance multilingual support

Engage users globally with seamless language detection and translation, providing real-time assistance in over 80+ languages.

ArrowArrow

### Works across channels

Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.

### Secure by default

Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.

### Enterprise quality guardrails

AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.

### Handles unclear requests

Your AI Agent adapts to modern conversational styles, making interactions feel natural and relatable, no matter the user’s tone or slang.

### Enhance multilingual support

Engage users globally with seamless language detection and translation, providing real-time assistance in over 80+ languages.

Testimonials

## What people say

With over 9000 clients served, here's what they have to say

"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

Marc Manara

OpenAI

"This is awesome, thanks for building it!"

Logan Kilpatrick

Google

9000+

businesses trust Chatbase

140+

countries served

"An overpowered tool built with the OP stack."

Greg Kogan

Pinecone

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."

Martin Terskin

OfferMarket

"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

Marc Manara

OpenAI

"This is awesome, thanks for building it!"

Logan Kilpatrick

Google

9000+

businesses trust Chatbase

140+

countries served

"An overpowered tool built with the OP stack."

Greg Kogan

Pinecone

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."

Martin Terskin

OfferMarket

"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

Marc Manara

OpenAI

"This is awesome, thanks for building it!"

Logan Kilpatrick

Google

9000+

businesses trust Chatbase

140+

countries served

"An overpowered tool built with the OP stack."

Greg Kogan

Pinecone

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. Chatbase is what we use, 10/10 recommend."

Martin Terskin

OfferMarket

Security

## Enterprise-grade security & privacy

We take security and compliance seriously. Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.

### Your data stays yours

Your data is only accessible to your AI agent and is never used to train models.

### Data encryption

All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.

### Secure integrations

We use verified variables to ensure users can access only their own data in your systems.

ShieldTickIconChatbase is committed to safeguarding your data.

Learn more

Learn more

Make customer experience your competitive edge

Use Chatbase to deliver exceptional support experiences that set you apart from the competition.

Build your agent

CreditCardPlusIcon

No credit card required

Chatbase.co

© 2025 Chatbase, Inc.

ContactYouTube Icon

###### PRODUCT
Customer ServicePricingSecurityAffiliates

###### RESOURCES
Contact usAPIGuideBlogChangelog

###### COMPANY
CareersPrivacy policyTerms of serviceDPACookie policyTrust centerCookie preferences

### PRODUCT

### RESOURCES

### COMPANY

Chatbase Logo