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# ChatBots

Chatbot Reviews, Community & News

# Compare and Choose the Right Chatbot Technology

User Reviews. Quick-Start Tutorials. Guidance by Industry & Application.

#### Browse All Chatbot Categories

- Sales Enablement Chat
- Real Estate Chatbots
- Ecommerce Chatbots
- AI Chat
- Web Chat
- Messenger Chat

- Customer Support Chat
- Live Chat Software
- Enterprise Chatbots
- SMS Marketing
- Marketing Bots
- Chatbot Builders

## Featured In



## Here's What You Can Expect
From Chatbots.org

We publish original research and crowdsourced reviews to help your business identify the best chatbot development platform for your needs.

#### Research & Tutorials

See in-depth industry and use-case guides so that you can get the most out of the chatbot development platform you choose.

#### User Reviews

Read how other developer, IT, marketing and senior sales professionals rate and review chatbot platforms.

#### Chatbot Community

Participate in one of the original user forums serving the chatbot development and greater business community since 2008.

## Latest Chatbot
Reviews

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This MobileMonkey review describes the main features of MobileMonkey, as well as the pros and cons of the chatbot platform.

MobileMonkey Review >>

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This ManyChat review describes the main features of ManyChat, as well as the pros and cons of the chatbot platform.

ManyChat Review >>

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This Chatfuel review describes the main features of Chatfuel, as well as the pros and cons of the chatbot platform.

Chatfuel Review >>

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This ItsAlive review describes the main features of ItsAlive, as well as the pros and cons of the chatbot platform.

ItsAlive Review >>

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This ChatterOn review describes the main features of ChatterOn, as well as the pros and cons of the chatbot platform.

ChatterOn Review >>

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This Botsociety review describes the main features of Botsociety, as well as the pros and cons of the chatbot platform.

Botsociety Review >>

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This Drift review describes the main features of Drift, as well as the pros and cons of the chatbot platform.

Drift Review >>

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This Intercom review describes the main features of Intercom, as well as the pros and cons of the chatbot platform.

Intercom Review >>

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This Zendesk Chat review describes the main features of Zendesk Chat, as well as the pros and cons of the chatbot platform.

Zendesk Chat Review >>

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This Olark review describes the main features of Olark, as well as the pros and cons of the chatbot platform.

Olark Review >>

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This EZ Texting review describes the main features of EZ Texting, as well as the pros and cons of the chatbot platform.

EZ Texting Review >>

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This Dialogflow review describes the main features of Dialogflow, as well as the pros and cons of the chatbot platform.

Dialogflow Review >>

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This Freshchat review describes the main features of Freshchat, as well as the pros and cons of the chatbot platform.

Freshchat Review >>

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This Pandorabots review describes the main features of Pandorabots, as well as the pros and cons of the chatbot platform.

Pandorabots Review >>

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This Flow XO review describes the main features of Flow XO, as well as the pros and cons of the chatbot platform.

Flow XO Review >>

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This Bold360 review describes the main features of Bold360, as well as the pros and cons of the chatbot platform.

Bold360 Review >>

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This HubSpot review describes the main features of HubSpot, as well as the pros and cons of the chatbot platform.

HubSpot Review >>

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This Octane AI review describes the main features of Octane AI, as well as the pros and cons of the chatbot platform.

Octane AI Review >>

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This Botsify review describes the main features of Botsify, as well as the pros and cons of the chatbot platform.

Botsify Review >>

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This SimpleTexting review describes the main features of SimpleTexting, as well as the pros and cons of the chatbot platform.

SimpleTexting Review >>

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This Acquire io review describes the main features of Acquire io, as well as the pros and cons of the chatbot platform.

Acquire io Review >>

## Real Talk on Chatbots Since 2008

Read real-world user reviews, news and tutorials from the international chatbot marketing and developer community

- AI Chat
- Web Chat
- Messenger Chat
- Customer Support Chat
- Live Chat
- Enterprise Chatbots
- Ecommerce Chatbots
- Real Estate Chatbots
- Sales Enablement Chat
- SMS Marketing
- Chatbots for Marketing
- Chatbot Builders

## New to Chatbots? Start Here

- What are chatbots?
- How much do chatbots cost?
- Get started with chatbots

Chatbots are computer software that simulate conversations with humans in chat applications.

Beyond that, they are extremely powerful programs that can grow to do much more than just chat.

Chatbots are used in a wide variety of situations and over a number of different platforms. Bots are used for customer service, for product suggestion, for sales, for scheduling, for marketing, engagement and so much more.

Chatbots work by using predetermined conversational elements to interact with a human user over the internet.

Some chatbots use machine learning and artificial intelligence while others use natural language processing to maintain these human-like interactions.

Chatbots can vary in price pretty drastically depending on the level of functionality, placement of the bot, and the type of chatbot.

These powerful little pieces of software can be free, or they can be thousands of dollars of custom development every month.

Free chatbot platforms will typically include a chatbot builder complete with customization tools for a simple bot that uses dialogues and FAQ trigger words. You might find templates for different types of businesses with different needs to copy or edit to best serve your chatbot’s purpose.

On the other hand, a more advanced user-friendly graphical interface chatbot building platform could cost $9 to $1000 per month.

These are custom solutions that will vary by features, functions, integrations, and more.

Getting started with chatbots requires understanding what purpose you want your chatbot to serve. This will determine the features and functionality of your specific chatbot.

**Step 1. Decide what you want your chatbot to do.** This means figuring out what purpose you want your chatbot to serve. Will it be a bot that generates and qualifies leads, will it be a bot that answers frequently asked questions to triage customer support inquiries?

**Step 2. Determine your budget.** Knowing how much you are willing to spend on a chatbot will decide the features and functionality of the bot.

You can build the bot yourself using a free chatbot building platform or you can outsource and pay to have someone else build a more feature-heavy, custom bot.

**Step 3. Find a platform that best serves your needs.** Once you’ve decided your budget and what you want your chatbot to accomplish, it’s time to find a platform to host the bot.

This is where the bot will get built. It’s important to do research to see which platform offers the most features that match your needs.

That's where Chatbots.org comes in to help. Review the guides, ratings and user reviews to see which chatbot platforms strongly serve your business needs.

**Step 4. Create the chatbot.** When you've selected a chatbot platform, you can design and build your chatbot funnels or hire a specialist or agency.

## In-Depth Chatbot Research

#### Best Customer Support Chatbot Platforms

Businesses will save over $8 billion dollars by 2025 thanks to automated chat agents. Save your business money with these customer support chatbot platforms today.

#### 10 Facebook Messenger Bot Tools for Business

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#### Comparing the Top Web Chat Solutions

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View all articles

## Latest Chatbot News Blog

#### International Chatbots.org Survey: Consumers Say No to Chatbot Silos

Chatbots.org report that consumers say NO to Chatbot Silos in US and UK. There is a strong need for integration! Sponsored by vi

#### Chatbots.org are taking over!

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#### An International Chatbots.org Survey: Consumers say No to Chatbot Silos

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Take me to the blog >>

## Use our Chat Match Tool to get started with
Chatbots for Business

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### How many team members (marketing, sales, IT and customer support) will be involved in your chatbot system?

This info helps us provide matches to platforms designed for your company's size.

Please choose one option

- 1-5
- 6-25
- 26-50
- 50+

1-5
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26-50
50+

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
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#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### What chat automation functions are most important to you? Check all that apply.

This will help us match you to providers that cater to your specific needs.

Marketing agency friendly:
multi-client, multi-user Lead gen & customer
acquisition Customer retention,
engagement & remarketing Native to
website Native to
mobile app Native to
Facebook Customer support automation
\+ live chat hand-off Business system integration
(order fulfillment, CRM, etc.) Other
Services

Marketing agency friendly: multi-client, multi-user
Lead gen & customer acquisition
Customer retention, engagement & remarketing
Native to website
Native to mobile app
Native to Facebook
Customer support automation + live chat hand-off
Business system integration (order fulfillment, CRM, etc.)
Other

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### Who should we send the information to?

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
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## Use our Chat Match Tool to get started with
Chatbots for Business

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### How many team members (marketing, sales, IT and customer support) will be involved in your chatbot system?

This info helps us provide matches to platforms designed for your company's size.

Please choose one option

- 1-5
- 6-25
- 26-50
- 50+

1-5
6-25
26-50
50+

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### We're putting your report together.

Where should we send it?

Please enter a valid email address

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### What chat automation functions are most important to you? Check all that apply.

This will help us match you to providers that cater to your specific needs.

Marketing agency friendly:
multi-client, multi-user Lead gen & customer
acquisition Customer retention,
engagement & remarketing Native to
website Native to
mobile app Native to
Facebook Customer support automation
\+ live chat hand-off Business system integration
(order fulfillment, CRM, etc.) Other
Services

Marketing agency friendly: multi-client, multi-user
Lead gen & customer acquisition
Customer retention, engagement & remarketing
Native to website
Native to mobile app
Native to Facebook
Customer support automation + live chat hand-off
Business system integration (order fulfillment, CRM, etc.)
Other

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### Who should we send the information to?

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### Who should we send the information to?

What is your business website?

Please enter a valid url

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
#### What is the best number to reach you?

Your privacy is our priority.

Please enter a valid Phone Number

Previous Next

#### Compare features, pricing, and reviews from award-winning providers based on best fit for your business.
####

Your request has been received. A dedicated specialist will contact you shortly to provide you with free pricing information. For an immediate call back, please email \[email protected\].



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