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Description:CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction.
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Fetched At:November 17, 2025
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h1The Best-Run Local Governments Run on CivicPlus Technology
h2Working Better, For Everyone
h2Solutions for Impact-Led Governments
h2Unified, Singular Resident Experiences
h2Supercharge and Connect Every Function
h2No One Gets You Like We Do
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CivicPlus | The Modern Civic Impact Platform Skip to main content - Solution Login for Government Staff - Mass Notification System Login (formerly CivicReady) - SeeClickFix 311 CRM Login - Social Media Archiving Login (formerly ArchiveSocial) - Municode Library Help center Contact us 888-228-2233 - PRODUCTS Products Additional Tools Municipal Websites World class websites built for governments as your digital city hall Web Accessibility Solutions for digital optimization and compliance Recreation Management Software built specifically for government parks and rec Mass Notification System Emergency alerts and routine notifications Social Media Archiving Software for compliance and capturing social media interactions 311 CRM System Resident service delivery and request management Process Automation and Digital Services Serving residents online through automation and workflows Resident Portal Single starting point for every resident interaction NextRequest Public records request management software Community Development Planning, permitting, licensing, code enforcement, and fire safety Agenda and Meeting Management Solutions for clerks to streamline meetings Codification Software for all needs related to codes and ordinances Asset Management Simplify infrastructure and work order management for data-driven insights Cost Recovery Empower data-driven financial and operational decisions CivicPlus Pay Connect your CivicPlus solutions to select payment partners CivicPlus Chatbot Automated, AI-powered customer service tool CivicPlus Media Live and on-demand video and captioning CivicPlus Mobile Branded configurable app solution Integration Hub Simplified developer integrations and data sharing Features Overview Services Overview - SOLUTIONS FOR Roles Organizations City Manager Supercharge departments and drive impact Public Information Officer Boost engagement and improve interactions Clerk Increase compliance and enhance transparency Recreation Director Simplify operations and increase participation Community Development Director Build better and empower growth IT Integrate systems and boost security Elected Officials Build trust and satisfaction through transparency Public Works Director Solutions to manage back-office workflow management and communications Local Government Drive frictionless resident experiences and impact-led local government Special Districts Enhance operational compliance, efficiency, and community engagement K-12 Education Build trust and engage your community Higher Education Reduce busywork, increase responsiveness, and stay compliant State Government Build community trust and ease administrative burdens Public Safety Communicate, coordinate, and manage emergency alerts - RESOURCES Case Studies Customer stories of organizations impacting communities with forward-thinking technology Tool Kits Guides, checklists, and other tools to help you meet your community goals Fact Sheets Product details for our integrated technology solutions and Power Products Blogs Trending topics, best practices, and industry updates Videos Product demonstrations, legislative guidance, and other informative presentations Infographics Our visual library of advice and technology guidance for local leaders White Papers Educational content from our subject matter experts Brochures Tech specs and feature details for our Modern Civic Experience Platform solutions eBooks Impactful insights and actionable advice from our former government leaders Webinars Community advice and product demonstrations from our solution experts - ABOUT About CivicPlus The Civic Impact Platform Careers Don’t just land a job. Love your job. Contact Us Reach out our sales, and support teams News & Press Learn how we’re powering and empowering governments Security We’re a leader in compliance tools for government History How CivicPlus became the leader in integrated government technology Search Request pricing Online Demo Search - PRODUCTS PRODUCTS Products Learn about our software built for government Municipal Websites World class websites built for governments as your digital city hall Web Accessibility Solutions for digital optimization and compliance Recreation Management Software built specifically for government parks and rec Mass Notification System Emergency alerts and routine notifications Social Media Archiving Software for compliance and capturing social media interactions 311 CRM System Resident service delivery and request management Process Automation and Digital Services Serving residents online through automation and workflows Resident Portal Single starting point for every resident interaction NextRequest Public records request management software Community Development Planning, permitting, licensing, code enforcement, and fire safety Agenda and Meeting Management Solutions for clerks to streamline meetings Codification Software for all needs related to codes and ordinances Asset Management Simplify infrastructure and work order management for data-driven insights Additional Tools Tools designed to serve residents Cost Recovery Empower data-driven financial and operational decisions CivicPlus Pay Connect your CivicPlus solutions to select payment partners CivicPlus Chatbot Automated, AI-powered customer service tool CivicPlus Media Live and on-demand video and captioning CivicPlus Mobile Branded configurable app solution Integration Hub Simplified developer integrations and data sharing - SOLUTIONS FOR SOLUTIONS FOR Roles City Manager Supercharge departments and drive impact Public Information Officer Boost engagement and improve interactions Clerk Increase compliance and enhance transparency Recreation Director Simplify operations and increase participation Community Development Director Build better and empower growth IT Integrate systems and boost security Elected Officials Build trust and satisfaction through transparency Public Works Director Solutions to manage back-office workflow management and communications Organizations Local Government Drive frictionless resident experiences and impact-led local government Special Districts Enhance operational compliance, efficiency, and community engagement K-12 Education Build trust and engage your community Higher Education Reduce busywork, increase responsiveness, and stay compliant State Government Build community trust and ease administrative burdens Public Safety Communicate, coordinate, and manage emergency alerts - RESOURCES RESOURCES Case Studies Customer stories of organizations impacting communities with forward-thinking technology Tool Kits Guides, checklists, and other tools to help you meet your community goals Fact Sheets Product details for our integrated technology solutions and Power Products Blogs Trending topics, best practices, and industry updates Videos Product demonstrations, legislative guidance, and other informative presentations Infographics Our visual library of advice and technology guidance for local leaders White Papers Educational content from our subject matter experts Brochures Tech specs and feature details for our Modern Civic Experience Platform solutions eBooks Impactful insights and actionable advice from our former government leaders Webinars Community advice and product demonstrations from our solution experts - ABOUT ABOUT About CivicPlus The Civic Impact Platform Careers Don’t just land a job. Love your job. Contact Us Reach out our sales, and support teams News & Press Learn how we’re powering and empowering governments Security We’re a leader in compliance tools for government History How CivicPlus became the leader in integrated government technology Request pricing Online Demo # The Best-Run Local Governments Run on CivicPlus Technology Streamline operations, boost engagement, and nurture public trust Get Online Demo The DOJ Web Accessibility Deadline is Approaching \* Deadline indicated is for municipalities w/ populations over 50,000. Deadline based on CST. Learn More ## Working Better, For Everyone When your staff and departments work better, government works better. With intelligent automation for staff and a unified experience for residents, CivicPlus® solutions help increase process efficiency by up to 40%, freeing staff to improve community engagement. Read Customer Experiences 10K+ local government customers 100K+ public servant users 340M+ resident users 25 years experience 98% client retention ## Solutions for Impact-Led Governments View All Products - Municipal Websites - Agenda and Meeting Management - NextRequest - Web Accessibility - Recreation Management - SeeClickFix 311 CRM - Social Media Archiving - Asset Management - Community Development - Mass Notification System - Municode Codification - Process Automation and Digital Services ## Unified, Singular Resident Experiences **Community is personal.** Our government technology platform empowers residents to find answers, submit forms, access agendas, sign up for mass notification messages in the right language, and more—all with a single sign-on and profile. Ready to increase resident engagement by up to 89%? Get an Online Demo ## Supercharge and Connect Every Function For governments to operate smoothly, departments, staff, and residents need to be able to find answers, complete their tasks, and communicate without hassle. CivicPlus connects all of your teams and functions, so they work better together for your community. Administration - Build community trust through effective, transparent communication and service - Strengthen compliance, accessibility, and readiness - Increase staff efficiency and cut costs by digitally transforming manual, paper-based processes and improving collaboration - Lead with impact and confidence by delivering unified information, services, and resources for your community Solutions for Administrators Communications Director/PIO - Create content and shepherd it through the approval process without snags - Ensure a functional website that substantially complies with the WCAG 2.1 AA accessibility standards and serves residents’ needs - Streamline communications, experience, and engagement - Communicate quickly during emergencies Solutions for PIOs Clerk - Automate minutes-taking and reduce time spent preparing agendas from days to minutes - Push new ordinances live to the public in 10 seconds - Enable greater transparency for residents, elected officials, and staff - Simplify Freedom of Information Act (FOIA) compliance with resident self-service and automated routing Solutions for Clerks Recreation Director - Increase participation and energy with easier registration and payment processing - Simplify recreation operations across facilities, programs, and workflows - Market programs and catalog offerings to boost engagement - Improve accessibility for all residents Solutions for Recreational Directors Community Development Director - Manage, track, and report on complaints - Streamline permit submissions, approvals, and inspections to support efficient building and responsible growth - Track annual license renewals and automatically remind residents when applications are due - Empower residents to easily apply and pay for permits and licenses online Solutions for Community Development Directors Keeping You a Step Ahead With clear audit trails, the latest security, and flexibility to evolve with the times, our solutions continuously innovate to ensure governments of all sizes can handle compliance, accessibility, emergencies, and growth. Get a Demo ## No One Gets You Like We Do As former government leaders, we know the tension between meeting residents’ service demands and managing tight resources. It’s why fewer than 40% of residents rate their local government positively—and why thousands of high-performing civic leaders trust CivicPlus to help improve operations and community sentiment. Drive Community Engagement - > After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I \[realized\] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial \[of CivicPlus Social Media Archiving software\]... the rest is history. Jeff Caponera Police Chief of Grafton, WI - > CivicPlus has helped us improve relationships with our community members and build trust in a number of ways. First and foremost would be our town website. We’re able to keep communications and information current and accessible. Brianna Sunryd Communications Manager and Community Participation Officer - > Our staff and the public are so tired of having to sign in to different systems. With CivicPlus, we have a platform that offers a single log-in whether you’re signing up for alerts or watching a board meeting, and people really like that. It’s the same for staff. They log into CivicPlus through one interface and can navigate to the different tools. Melanie McDonough Lebanon, NH Chief Innovation Officer - > With limited resources, we’re trying to get the most value from our staff and available funds. The combination of maps, data, service requests and work orders offers us the foundation to make the best decision. Jaci Vogel Deputy Director of Public Works Operations for the City of Topeka - > CivicPlus has done a fantastic job of engaging customers, soliciting feedback, and using that feedback to enhance its products. Web Specialist City of Key West **References** \*Pew Research Center. Americans rate their federal, state and local governments less positively than a few years ago. Published April 11, 2024. Location 302 South 4th Street, Suite 500 Manhattan, Kansas 66502 888-228-2233 Awards & Recognition - Follow CivicPlus on Facebook - Follow CivicPlus on LinkedIn - Follow CivicPlus on X - Follow CivicPlus on YouTube Products Overview page Municipal Websites Agenda and Meeting Management NextRequest Web Accessibility Recreation Management 311 CRM System Social Media Archiving Asset Management Community Development Mass Notification System Codification Process Automation and Digital Services Resident Portal Additional Tools Overview page Cost Recovery CivicPlus Media CivicPlus Pay CivicPlus Mobile CivicPlus Chatbot Integration Hub Features Features Overview Services Solutions For Roles City Manager Clerk Public Information Officer Elected Officials IT Recreation Director Community Development Director Public Works Director Organizations Local Government K-12 Education State Government Special Districts Higher Education Public Safety Resources All Resources Case Studies Blog Brochures White Papers Webinars eBooks Fact Sheets Tool Kits Infographics Videos About About CivicPlus Careers Contact Us News & Press Security History © 2025 CivicPlus. 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