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https://www.civicplus.com/
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Title:Home
Description:CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction.
HTML Size:191 KB
Markdown Size:15 KB
Fetched At:November 17, 2025

Page Structure

h1The Best-Run Local Governments Run on CivicPlus Technology
h2Working Better, For Everyone
h2Solutions for Impact-Led Governments
h2Unified, Singular Resident Experiences
h2Supercharge and Connect Every Function
h2No One Gets You Like We Do

Markdown Content

CivicPlus | The Modern Civic Impact Platform

Skip to main content

- Solution Login for Government Staff
- Mass Notification System Login (formerly CivicReady)
- SeeClickFix 311 CRM Login
- Social Media Archiving Login (formerly ArchiveSocial)
- Municode Library

Help center Contact us 888-228-2233

- PRODUCTS

Products

Additional Tools

Municipal Websites

World class websites built for governments as your digital city hall

Web Accessibility

Solutions for digital optimization and compliance

Recreation Management

Software built specifically for government parks and rec

Mass Notification System

Emergency alerts and routine notifications

Social Media Archiving

Software for compliance and capturing social media interactions

311 CRM System

Resident service delivery and request management

Process Automation and Digital Services

Serving residents online through automation and workflows

Resident Portal

Single starting point for every resident interaction

NextRequest

Public records request management software

Community Development

Planning, permitting, licensing, code enforcement, and fire safety

Agenda and Meeting Management

Solutions for clerks to streamline meetings

Codification

Software for all needs related to codes and ordinances

Asset Management

Simplify infrastructure and work order management for data-driven insights

Cost Recovery

Empower data-driven financial and operational decisions

CivicPlus Pay

Connect your CivicPlus solutions to select payment partners

CivicPlus Chatbot

Automated, AI-powered customer service tool

CivicPlus Media

Live and on-demand video and captioning

CivicPlus Mobile

Branded configurable app solution

Integration Hub

Simplified developer integrations and data sharing

Features Overview Services Overview
- SOLUTIONS FOR

Roles

Organizations

City Manager

Supercharge departments and drive impact

Public Information Officer

Boost engagement and improve interactions

Clerk

Increase compliance and enhance transparency

Recreation Director

Simplify operations and increase participation

Community Development Director

Build better and empower growth

IT

Integrate systems and boost security

Elected Officials

Build trust and satisfaction through transparency

Public Works Director

Solutions to manage back-office workflow management and communications

Local Government

Drive frictionless resident experiences and impact-led local government

Special Districts

Enhance operational compliance, efficiency, and community engagement

K-12 Education

Build trust and engage your community

Higher Education

Reduce busywork, increase responsiveness, and stay compliant

State Government

Build community trust and ease administrative burdens

Public Safety

Communicate, coordinate, and manage emergency alerts
- RESOURCES

Case Studies

Customer stories of organizations impacting communities with forward-thinking technology

Tool Kits

Guides, checklists, and other tools to help you meet your community goals

Fact Sheets

Product details for our integrated technology solutions and Power Products

Blogs

Trending topics, best practices, and industry updates

Videos

Product demonstrations, legislative guidance, and other informative presentations

Infographics

Our visual library of advice and technology guidance for local leaders

White Papers

Educational content from our subject matter experts

Brochures

Tech specs and feature details for our Modern Civic Experience Platform solutions

eBooks

Impactful insights and actionable advice from our former government leaders

Webinars

Community advice and product demonstrations from our solution experts
- ABOUT

About CivicPlus

The Civic Impact Platform

Careers

Don’t just land a job. Love your job.

Contact Us

Reach out our sales, and support teams

News & Press

Learn how we’re powering and empowering governments

Security

We’re a leader in compliance tools for government

History

How CivicPlus became the leader in integrated government technology

Search

Request pricing Online Demo

Search

- PRODUCTS

PRODUCTS

Products

Learn about our software built for government

Municipal Websites

World class websites built for governments as your digital city hall

Web Accessibility

Solutions for digital optimization and compliance

Recreation Management

Software built specifically for government parks and rec

Mass Notification System

Emergency alerts and routine notifications

Social Media Archiving

Software for compliance and capturing social media interactions

311 CRM System

Resident service delivery and request management

Process Automation and Digital Services

Serving residents online through automation and workflows

Resident Portal

Single starting point for every resident interaction

NextRequest

Public records request management software

Community Development

Planning, permitting, licensing, code enforcement, and fire safety

Agenda and Meeting Management

Solutions for clerks to streamline meetings

Codification

Software for all needs related to codes and ordinances

Asset Management

Simplify infrastructure and work order management for data-driven insights

Additional Tools

Tools designed to serve residents

Cost Recovery

Empower data-driven financial and operational decisions

CivicPlus Pay

Connect your CivicPlus solutions to select payment partners

CivicPlus Chatbot

Automated, AI-powered customer service tool

CivicPlus Media

Live and on-demand video and captioning

CivicPlus Mobile

Branded configurable app solution

Integration Hub

Simplified developer integrations and data sharing
- SOLUTIONS FOR

SOLUTIONS FOR

Roles

City Manager

Supercharge departments and drive impact

Public Information Officer

Boost engagement and improve interactions

Clerk

Increase compliance and enhance transparency

Recreation Director

Simplify operations and increase participation

Community Development Director

Build better and empower growth

IT

Integrate systems and boost security

Elected Officials

Build trust and satisfaction through transparency

Public Works Director

Solutions to manage back-office workflow management and communications

Organizations

Local Government

Drive frictionless resident experiences and impact-led local government

Special Districts

Enhance operational compliance, efficiency, and community engagement

K-12 Education

Build trust and engage your community

Higher Education

Reduce busywork, increase responsiveness, and stay compliant

State Government

Build community trust and ease administrative burdens

Public Safety

Communicate, coordinate, and manage emergency alerts
- RESOURCES

RESOURCES

Case Studies

Customer stories of organizations impacting communities with forward-thinking technology

Tool Kits

Guides, checklists, and other tools to help you meet your community goals

Fact Sheets

Product details for our integrated technology solutions and Power Products

Blogs

Trending topics, best practices, and industry updates

Videos

Product demonstrations, legislative guidance, and other informative presentations

Infographics

Our visual library of advice and technology guidance for local leaders

White Papers

Educational content from our subject matter experts

Brochures

Tech specs and feature details for our Modern Civic Experience Platform solutions

eBooks

Impactful insights and actionable advice from our former government leaders

Webinars

Community advice and product demonstrations from our solution experts
- ABOUT

ABOUT

About CivicPlus

The Civic Impact Platform

Careers

Don’t just land a job. Love your job.

Contact Us

Reach out our sales, and support teams

News & Press

Learn how we’re powering and empowering governments

Security

We’re a leader in compliance tools for government

History

How CivicPlus became the leader in integrated government technology

Request pricing Online Demo

# The Best-Run Local Governments Run on CivicPlus Technology

Streamline operations, boost engagement, and nurture public trust

Get Online Demo

The DOJ Web Accessibility Deadline is Approaching

\* Deadline indicated is for municipalities w/ populations over 50,000. Deadline based on CST.

Learn More

## Working Better, For Everyone

When your staff and departments work better, government works better. With intelligent automation for staff and a unified experience for residents, CivicPlus® solutions help increase process efficiency by up to 40%, freeing staff to improve community engagement.

Read Customer Experiences

10K+ local government customers

100K+ public servant users

340M+ resident users

25 years experience

98% client retention

## Solutions for Impact-Led Governments
View All Products

- Municipal Websites
- Agenda and Meeting Management
- NextRequest
- Web Accessibility
- Recreation Management
- SeeClickFix 311 CRM
- Social Media Archiving
- Asset Management
- Community Development
- Mass Notification System
- Municode Codification
- Process Automation and Digital Services

## Unified, Singular Resident Experiences

**Community is personal.**

Our government technology platform empowers residents to find answers, submit forms, access agendas, sign up for mass notification messages in the right language, and more—all with a single sign-on and profile.

Ready to increase resident engagement by up to 89%?

Get an Online Demo

## Supercharge and Connect Every Function

For governments to operate smoothly, departments, staff, and residents need to be able to find answers, complete their tasks, and communicate without hassle. CivicPlus connects all of your teams and functions, so they work better together for your community.

Administration

- Build community trust through effective, transparent communication and service
- Strengthen compliance, accessibility, and readiness
- Increase staff efficiency and cut costs by digitally transforming manual, paper-based processes and improving collaboration
- Lead with impact and confidence by delivering unified information, services, and resources for your community

Solutions for Administrators

Communications Director/PIO

- Create content and shepherd it through the approval process without snags
- Ensure a functional website that substantially complies with the WCAG 2.1 AA accessibility standards and serves residents’ needs
- Streamline communications, experience, and engagement
- Communicate quickly during emergencies

Solutions for PIOs

Clerk

- Automate minutes-taking and reduce time spent preparing agendas from days to minutes
- Push new ordinances live to the public in 10 seconds
- Enable greater transparency for residents, elected officials, and staff
- Simplify Freedom of Information Act (FOIA) compliance with resident self-service and automated routing

Solutions for Clerks

Recreation Director

- Increase participation and energy with easier registration and payment processing
- Simplify recreation operations across facilities, programs, and workflows
- Market programs and catalog offerings to boost engagement
- Improve accessibility for all residents

Solutions for Recreational Directors

Community Development Director

- Manage, track, and report on complaints
- Streamline permit submissions, approvals, and inspections to support efficient building and responsible growth
- Track annual license renewals and automatically remind residents when applications are due
- Empower residents to easily apply and pay for permits and licenses online

Solutions for Community Development Directors

Keeping You a Step Ahead

With clear audit trails, the latest security, and flexibility to evolve with the times, our solutions continuously innovate to ensure governments of all sizes can handle compliance, accessibility, emergencies, and growth.

Get a Demo

## No One Gets You Like We Do

As former government leaders, we know the tension between meeting residents’ service demands and managing tight resources. It’s why fewer than 40% of residents rate their local government positively—and why thousands of high-performing civic leaders trust CivicPlus to help improve operations and community sentiment.

Drive Community Engagement

- > After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I \[realized\] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial \[of CivicPlus Social Media Archiving software\]... the rest is history.

Jeff Caponera

Police Chief of Grafton, WI
- > CivicPlus has helped us improve relationships with our community members and build trust in a number of ways. First and foremost would be our town website. We’re able to keep communications and information current and accessible.

Brianna Sunryd

Communications Manager and Community Participation Officer
- > Our staff and the public are so tired of having to sign in to different systems. With CivicPlus, we have a platform that offers a single log-in whether you’re signing up for alerts or watching a board meeting, and people really like that. It’s the same for staff. They log into CivicPlus through one interface and can navigate to the different tools.

Melanie McDonough

Lebanon, NH Chief Innovation Officer
- > With limited resources, we’re trying to get the most value from our staff and available funds. The combination of maps, data, service requests and work orders offers us the foundation to make the best decision.

Jaci Vogel

Deputy Director of Public Works Operations for the City of Topeka
- > CivicPlus has done a fantastic job of engaging customers, soliciting feedback, and using that feedback to enhance its products.

Web Specialist

City of Key West

**References**
\*Pew Research Center. Americans rate their federal, state and local governments less positively than a few years ago. Published April 11, 2024.

Location

302 South 4th Street, Suite 500 Manhattan, Kansas 66502

888-228-2233

Awards & Recognition



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Products

Overview page Municipal Websites Agenda and Meeting Management NextRequest Web Accessibility Recreation Management 311 CRM System Social Media Archiving Asset Management Community Development Mass Notification System Codification Process Automation and Digital Services Resident Portal

Additional Tools

Overview page Cost Recovery CivicPlus Media CivicPlus Pay CivicPlus Mobile CivicPlus Chatbot Integration Hub

Features

Features Overview Services

Solutions For

Roles

City Manager Clerk Public Information Officer Elected Officials IT Recreation Director Community Development Director Public Works Director

Organizations

Local Government K-12 Education State Government Special Districts Higher Education Public Safety

Resources

All Resources Case Studies Blog Brochures White Papers Webinars eBooks Fact Sheets Tool Kits Infographics Videos

About

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