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Clutch - Retention Marketing

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PlatformPlatform

Platform Overview

Transform how you attract and retain customers with Clutch's integrated suite of tools

Modules

Customer Data Platform

Unlock the true potential of your customer data

Loyalty Management

Effectively engage and retain customers

Gift Cards & Stored Value

Drive Engagement and Increase Visibility

Offer Management

Individualize offers for every customer

Marketing Orchestration

Unify marketing efforts across channels

Partners

Integrations

Strategic Partners

Become a Partner

Use Cases

Increase Revenue

Upsell/Cross Sell

Improve offer ROI with automated predictive tools

Reduce Churn

Leverage AI to protect your revenues

Remove Friction

Checkout experiences that delight customers

Individualize Journeys

Elevate your loyalty with customizable experiences

CUSTOMER EXPERIENCE

Protect Margin

Put ROI at the center of every decision you make

IMPROVE ROI

Learn how businesses are thriving with Clutch Solutions

Case Studies

Commerce

INDUSTRIES

Specialty Retail

Hospitality

Grocery

Fuel/Convenience

Consumer Packaged Goods

Consumer Services

Case Studies

Stories From Our Customers

Healthcare

Blog

The latest on all things customer loyalty

About

How Clutch started and what drives us

Get a Demo

See the Clutch platform in action!

Contact

Reach out to our team

Support

Have an issue? Find an answer in our support hub

Developer Resources

API and Integrations hub for developers

Resources

Blog

The latest on all things customer loyalty

About

How Clutch started and what drives us

Get a Demo

See the Clutch platform in action!

Contact

Reach out to our team

Support

Have an issue? Find an answer in our support hub

Developer Resources

API and Integrations hub for developers

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Client Login

Virtual Terminal

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# AI Retention marketing and Loyalty solutions that helps you sell more

**The 1:1 AI customer loyalty platform** that tailors consumer interactions to your needs, optimizes offers in real-time, and rapidly achieves your sales targets, all while enhancing your brand's reputation.

Clutch PlatformGet started

Everything in one platform

## Change customer behavior with a dedicated loyalty platform.

Work Smarter, act faster, and optimize your marketing spend with Clutch’s enterprise loyalty platform. Identify active and engaged consumers in real-time, Understand trends and manage consumer segments enhanced by Machine Learning and AI. Motivate each consumer with individualized experiences that drive spend and increase engagement at the perfect time.

Identify

## Identify, understand, and motivate consumers across all buying channels and marketing touch points in real time with Clutch's customer loyalty platform.

Automate the creation, management, and activation of individual 360-degree profiles for every consumer, new and old, in real-time.  Synchronize individual and segments of consumer data across platforms, programs, and channels to organize information in real time.

Dynamic Customer Profiles

Centralize each consumers spend and non-spend behavior into a dynamic profile.

Consolidate Data Sources

Instantly manage all data from Zero party data to 3rd party data.

Individualized Interactions

Leverage ML & AI to protect margin by executing individualized offers and incentives in real-time.

Increase Opt-Ins

Increase opt-ins from first time buyers.

Get started

Understand

## Develop personalized strategies for each customer using Clutch's AI-powered loyalty platform.

Combine AI and marketing intelligence to configure strategies that meet your consumers where they are, compell them to shop more, and engage.

AI Powered Optimization

Use machine learning automation and configure key consumer segments connected to your ideal retention marketing strategies.

Automate Customer Segmentation

Consumers will naturally move between segments in real-time based on their individual behaviors and all available data on their profile.

Minimize Churn & Fraud

Machine learning alerts you to potential consumer churn and fraud in real-time and proposes measures to counteract them.

Protect Your Margin

ML & AI Start offers will protect margin with individualized SKU/Item based time sensitive strategies that drive spend.

Get started

Motivate

## Drive more sales by leveraging Clutch's customer loyalty platform to create individualized retention marketing experiences that drive behavioral change.

The Clutch Platform converts data to insights and insight into individualized consumer journeys that allow you to configure smart offers on the fly, and build a more profitable and engaged relationships between you and your consumers.

Craft Unique Journeys

Create automated journeys for every individual based on which audience segments they occupy and activities you want to drive across spend and non-spend behaviors.

Generate Compelling Offers

Trigger relevant engagements your consumer is going to care about, on email, SMS, MMS and direct mail.

Get started

## One seamless platform for your AI retention marketing, customer activation, and analytics

Customer Data Platform

Loyalty Management

Gift Cards & Stored Value

Offer Management

Marketing Orchestration

## Customer Data Platform

The Clutch CDP connects all the dots for you in real-time so you can stop trying to solve “the data issue” and focus on understanding each consumers’ unique journey across stores, web, and mobile.

Complete insights into consumers spend and non-spend behaviors

Machine learning powered Automated Audience Segments

Real time data collection, reporting, and execution

Global Data Compliance

Learn MoreGet Started

## Loyalty Management

Use Machine Learning powered loyalty journeys to effectively engage your customers. Real-Time data and automation rules will enable you to individualize programs while reducing time spent building programs.

Individualize journeys based on ML- driven behavioral learnings

Protect your margins and measure program performance for optimal ROI

Learn MoreGet Started

## Gift Cards & Stored Value

Gift cards are more than just impulse purchases or one-way transactions. Grow your customer base with a strategic stored value solution that complements your marketing strategy, and turn anonymous gift card users into visible repeat buyers.

Reduce gift card anonymity with digital accounts

Engage customers with gift card balances to redeem and upsell across multiple channels.

Learn MoreGet Started

## Offer Management

Activate your customer data to deploy intelligent offers that drive positive behaviors over time.

Use ML driven “smart offers” to ensure the profitability of customer engagements

Rely on Machine Learning and rule based triggers to ensure your offer is delivered at the right time

Individualize offers using automated audience segments based on consumer behaviors

Learn MoreGet Started

## Marketing Orchestration

Avoid costly integrations, save time, money, and get more done with fewer resources with Clutch digital marketing orchestration module.

Spend less time creating content using Clutch’s generative AI capabilities.

Leverage ML to optimize send time, channel, and content anywhere they are, in real time

Manage and track the efficacy of every communication and report on the value of marketing touch with real time attribution reporting

Use Trigger based logic to target your consumers as things are happening.

Learn MoreGet Started

40+ Pre-built integrations

## Connect everything in one place

Clutch integrates with over 40 partners and with our open API framework you can connect to any tool you need

UTC Retail

KWI

Aurus

DispenseFirst

Oracle Micros

Salesforce Marketing

Aptos

UTC Retail

KWI

Aurus

DispenseFirst

Micros 2700

Salesforce Marketing

Aptos

Saleforce Commerce

Predict Spring

Deck Commerce

ISTW

NCR Aloha

NCR Encor

PosiTouch

Saleforce Commerce

Predict Spring

Deck Commerce

ISTW

NCR Aloha

NCR Encor

PosiTouch

Tireworks HD

RICS Software

Simphony

Blackhawk Network

Toshiba

Shopify+

NewStore

Oracle Simphony

Tireworks HD

RICS Software

Simphony

Blackhawk Network

Toshiba

Shopify+

NewStore

Micros Simphony

Try Out ClutchSee All Integrations

## Customer testimonials

Hear from customers who use Clutch to drive retention with a dedicated loyalty platform!

"Clutch helped us evolve our loyalty programs from transactional to experiental We’re no longer guessing — we’re building meaningful relationships with our guests based on real behavior and smarter data."

Jenni Tetzlaff

Marcus Theatres

"The AI built into Clutch helped us understand our customers’ natural rhythms so we could act when it mattered, not when it was too late. That insight has been a game-changer for retention."

Rachel Iazzetta

Smithland

"We started our SMS campaigns in January with all of the programs we have in place. Every time we send a text message out, we are seeing an increase in traffic by 20% and 30-40% increase in sales for the event! It’s a no-brainer!"

Pam Miller

Miller Furniture

"Our partnership with Clutch has transformed our Maika'i loyalty program and engagement with customers. We are able to provide an improved customer experience for awarding and delivering points and rewards, can tailor our promotions and messaging to be more relevant to customers, and can engage with customers in a way that is meaningful for them and effective for Foodland."

Tricia Beaman

Foodland

Blog

## Browse our resources

Healthcare

### Designing Loyalty Programs That Keep Patients Coming Back

Healthcare

### Plugging the Leak: How Health Systems Can Stop Employee Healthcare Dollars from Walking Out the Door

Healthcare

### Why Hyper-Personalization Isn't Optional Anymore

Browse all posts

## **Boost customer satisfaction and grow your business**

Watch your loyalty programs, gift cards, strategic offers and marketing communications over achieve when driven by Clutch’s comprehensive marketing solutions.

Get startedClutch Platform

Platform

Platform Overview

Customer Data Platform

Marketing Orchestration

Loyalty Management

Offer Management

Gift Cards & Stored Value

Partners

Integrations

Strategic Partners

Become a Partner

Use Cases

Upsell/Cross-Sell

Reduce Churn

Remove Friction

Individualize Journeys

Protect Margin

Who We Serve

Client News

Case Studies

Specialty Retail

Hospitality

Grocery

Fuel/Convenience

Consumer Packaged Goods

Consumer Services

Healthcare

Resources

Blog

About

Get a Demo

Contact

Support

Developer Resources

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