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Contentsquare: all-in-one experience intelligence platform

Contentsquare rolls out AI agent, Sense Analyst →

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Sense

Discover the AI technology powering Contentsquare

Explore Sense

- Experience Analytics

Understand user behavior
- Product Analytics

Optimize user journeys
- Voice of Customer

Turn feedback into action
- Experience Monitoring

Find and fix issues fast

Features

- Session Replay

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- Optimize journeys

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Resource By Type

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- CX Circle

Your go-to event for all things customer experience
- 2025 Digital Experience Benchmarks

Insights to refine your customer experience
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Share tips and tricks with other Contentsquare users

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# Better digital experiences, made easier & faster with AI

Understand your customers’ entire journey, from their first curious click to their latest conversation. Our AI agent gives you answers in seconds—and the insights to drive engagement, conversion, and retention.

Watch a quick tour

Watch a quick tour

Book a demo

Book a demo

### Trusted by 3,700 enterprise brands and 1.3+ million websites and apps

- Experience Analytics

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### Understand behavior—and act instantly

See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.

Discover Experience Analytics
- Experience Monitoring

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### Keep every journey flowing smoothly

Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.

Discover Experience Monitoring
- Product Analytics

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### Build better products, without the guesswork

Optimize journeys and build your product based on trustworthy insights**.** Let AI highlight what’s working—and what’s not.

Explore Product Analytics
- Voice of Customer

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### Hear directly from your customers

Collect feedback to understand what customers are doing—and turn insights into action.

Explore Voice of Customer
- Mobile Apps

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### Know everything that’s happening in your app

Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.

Discover Mobile Apps

### Trusted by 3,700 enterprise brands and 1.3+ million websites and apps

### Turn conversations into your competitive edge

Contentsquare has acquired Loris, the conversation intelligence platform that joins the dots between feedback and conversations. Understand customer sentiment, uncover the root causes of problems, and know where you need to improve.

- Contentsquare acquires Loris

Contentsquare acquires Loris

4.7

on G2

4.7

on Gartner

## Smarter insights. Clearer journeys. Trusted data.

Contentsquare captures entire user journeys (with no manual tagging), then shows you the most important insights so you can take action immediately.

Explore the platform

### AI that changes the way you use analytics

With our AI, understanding your customers is as easy as asking a question. Get fast answers, understand the next steps, and let Sense Analyst run deeper analyses for you.

See how Sense works

## Give every team a clearer view of the customer

Contentsquare shows your entire organization what customers are really experiencing. So teams can make smart decisions, take confident action, and stay aligned with what customers need most.

- Marketing teams

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### See what’s working (and what’s not)

Contentsquare gives marketers a clear view of how users move, click, and convert. Pinpoint what’s driving results, understand A/B tests, and optimize campaigns to improve ROI.

Digital marketing teams
- Product teams

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### Understand how people really use your product

Contentsquare shows product teams how users engage and convert—even across multiple sessions and devices. Get the insights you need to prioritize investments and keep customers coming back.

Product teams
- Ecommerce teams

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### Get in the express lane to ecommerce growth

Contentsquare helps you understand what makes customers buy—and what holds them back. Analyze journeys, optimize product listings, and discover what turns casual visitors into repeat buyers.

Ecommerce teams
- Data analytics teams

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### Find the customer stories waiting in your data

Contentsquare helps analytics teams turn customer data into clear, actionable insights. Pinpoint friction, support decision-making, and automatically track every event (while respecting user privacy).

Data analytics teams
- Design & UX teams

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### Design, refine, and test the smart way

Contentsquare helps UX and design teams stay on top of what customers experience. Get automated insights about their actions, run helpful user tests, and get direct feedback to optimize their journeys.

Design & UX teams

## Digital experience, your next revenue driver

+

6897

7%

Audi boosts conversions by +7% through data-driven CRO with Contentsquare

Read Audi's story

+

6802

2

0434

4%

increase in ecommerce purchase rate, +33% conversion rate of optics booking

Read Specsavers' story

+

5131

1

8244

4%

increase in conversion rate

Read Pirelli's story

+

8977

7.

0573

3%

increase in revenue for this customer journey

Read Easyjet's story

+

2462

2

8537

7.

6853

3%

increase in engagement on campaign banners

Read John Lewis's story

+

7493

3

4677

7%

exceeding their targets and seeing sales up, year-on-year

Read Rhone’s story

+

1096

6

4190

0%

increase in average monthly Contentsquare users

Read Ocado's story

+

1981

1

8745

5%

QA analysis outcome score has gone up by 15% from 85% percent to 98%

Read Admiral’s story

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## Connect with your everyday tools

Sync with 100+ popular apps to connect your digital insights in one place.

- Explore all integrations

## Empowering the right experience for every customer, everywhere

View all stories

How ASICS enhanced its experimentation program with Contentsquare

Read story

### Why E.ON chose Contentsquare to amp up their digital experience analytics

Read story

### Leveraging data to learn exactly what customers want

Read story

### How RingCentral used behavioral data to streamline the customer journey

Read story

## What’s new?

Ebooks & Reports

2025 Digital Experience Benchmarks

Ebooks & Reports

What's Next in CX? 2025 Digital Customer Experience Trends

Guide

The ultimate guide to surveys: benefits, types, and tips

See all resources

## Get insights 
that transform

- Start for free

Start for free
- Book a demo

Book a demo

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## Platform

- Product Analytics
- Experience Analytics
- Experience Monitoring
- Voice of Customer

## For Teams

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