Page Inspect

Collect customer feedback in minutes with Delighted

- Solutions

Industries

Ecommerce

Tech

Nonprofit

Teams

Customer Experience

Customer Service

Product

Marketing

Human Resources

Delighted helps the world's most coveted brands

View Customers
- Survey Templates

Net Promoter Score

Customer Satisfaction Score

Customer Effort Score

Product Market Fit

Employee NPS

5-star

Smileys

Thumbs

Custom surveys

See all survey templates

Not sure where to start? Learn more about each survey template.

See all survey templates
- Pricing
- Resources

Resources

Practical advice from the experts

Help Center

Get support and explore best practices

Integrations

Plug Delighted into your existing tech stack

REST API

Set up Delighted using our world-class API

Case Studies

Delighted customer case studies

Blog

Industry news and guidance

AI Enhancements

Augment your program with built-in AI

Delighted’s guide to customer journey mapping

Read it now

-
- Sign in
- Get started

-

Solutions

- Industries
- Ecommerce
- Tech
- Startups
- Nonprofits
- Teams
- Customer Experience
- Customer Service
- Product
- Marketing
- Human Resources
- Delighted helps the world's most coveted brands

View Customers

Survey Templates

- Net Promoter Score
- Customer Satisfaction Score
- Customer Effort Score
- Product Market Fit
- Employee NPS
- 5-star
- Smileys
- Thumbs
- Custom surveys
- See all survey templates
- Not sure where to start? Learn more about each survey template.

See all survey templates

Pricing

Resources

- Resources

Practical advice from the experts
- Help Center

Get support and explore best practices
- Integrations

Plug Delighted into your existing tech stack
- REST API

Set up Delighted using our world-class API
- AI Enhancements

Augment your program with built-in AI
- Case Studies

Delighted customer case studies
- Blog

Industry news and guidance
- Community

Get support and explore best practices
- Product Roadmap

See what innovations we have in store
- Delighted’s guide to customer journey mapping

Read it now

Contact sales

Get started

Sign in

# The fastest and easiest way to gather actionable feedback

Collect and analyze feedback with Delighted — the free, easy-to-use experience management platform trusted by the world’s top brands. Get started in minutes, no technical skills needed.



Get started for free

Join 75,000+ of the world's most beloved brands

45

Every second, 45 people answer a Delighted survey

300M+

Delighted powers 300+ million surveys a year

4.9

4.7

Delighted Surveys

One-off questionnaires. Use open-ended, rating scale, and multiple choice questions to ask your audience anything you'd like to know.

Customize your survey now

Delighted CX

Automated feedback programs. Use CX to monitor and act on proven customer experience metrics: NPS, CSAT, CES, and more.

Jumpstart your CX program

## Our customers don't just send surveys. They manage experiences.

Customers use Delighted to make an outsized impact in record time with minimal resources. Here’s how:

Ask

Create customer and employee surveys in seconds. Our intuitive surveying platform bakes in all the best practices, including the most effective questions to ask.

Analyze

Understand your survey results at a glance with built-in dashboards and reports. Drill a level deeper by tagging and segmenting your feedback for actionable insights.

Act

Reduce churn and fuel growth by routing feedback directly to the people who can take action. Use email digests, two-click integrations, and more.

## Seamlessly integrate

Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to Salesforce, store all your feedback in a data warehouse, and more.

Slack

Send your Delighted feedback into Slack channels.

Squarespace

Automatically trigger post-purchase surveys via Square.

Zendesk

Follow up with customers who've received Delighted surveys.

Square

Automatically trigger post-purchase surveys via Square.

Webhooks

Send a web request to your server for feedback and unsubscribe events.

ClientSuccess

Sync responses with ClientSuccess.

Heap

Automatically sync Delighted feedback to your Heap account.

Pipedrive

Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.

BambooHR

Trigger Delighted eNPS surveys from BambooHR via Zapier.

Stripe

Automatically send to customers for one time payments or subscriptions.

Blueshift

Automatically trigger Delighted surveys based on actions in Blueshift.

Stitch

Automatically sync Delighted feedback to your Stitch account.

Gladly

Sync feedback to Gladly. Auto-assign sentiment-driven tasks.

MaestroQA

Sync CSAT feedback to MaestroQA for coaching and analysis.

Slack

Send your Delighted feedback into Slack channels.

Squarespace

Automatically trigger post-purchase surveys via Square.

Zendesk

Follow up with customers who've received Delighted surveys.

Square

Automatically trigger post-purchase surveys via Square.

Webhooks

Send a web request to your server for feedback and unsubscribe events.

ClientSuccess

Sync responses with ClientSuccess.

Heap

Automatically sync Delighted feedback to your Heap account.

Pipedrive

Trigger Delighted surveys and sync feedback to Pipedrive via Zapier.

View all integrations

## Start collecting feedback from customers and employees today

Sign up now and send surveys for free. You’re minutes away from getting feedback!



Get started

Product

- Free survey maker
- Survey templates
- CX solution
- NPS software
- eNPS
- CSAT software
- CES
- 5-star
- Smileys
- Thumbs
- PMF survey
- Email survey
- Web
- Link
- iOS SDK
- Embed

- Reporting
- Delighted AI
- Testimonials
- Features
- Integrations
- Customers
- Nonprofits
- Pricing
- Live demo

Resources

- What is NPS?
- NPS examples
- NPS calculator
- NPS benchmarks
- What is CSAT?
- What is CES?
- What is product/market fit?
- Employee experience management
- Customer experience metrics
- Sample size calculator

Help

- Surveys Help
- CX Help
- Mobile apps
- API docs
- Contact

Company

- Delighted + Qualtrics
- Blog
- Jobs

© 2013–2025 Delighted, LLC

Security Terms Privacy Cookie Preferences Sitemap

English

- Español
- Deutsch
- Português (Brasil)

NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.