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- Digital Worker

- Digital Workers
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- What are Digital Workers – Automated team members for business processes
- Business Process Management (BPM) – Optimizing and automating business workflows
- RPA (Robotic Process Automation) – Automating repetitive, rule-based business tasks
- Intelligent Document Processing (IDP) – Automating unstructured data into actionable insights
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- AI Agents – Autonomous AI Agents at Work
- Natural Language Processing – Understanding and analyzing unstructured textual data
- Chatbots – Conversational AI for automated customer interactions
- Process Mining – Identifying inefficiencies with automated process analysis
- - Latest news
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- - Digital Workforce Services Plc: Half Year Financial report, January 1 – June 30, 2025
- - Inside Information: Digital Workforce acquires e18 Consulting Ltd and becomes a leading provider in the UK healthcare automation market
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- Webinars News
- Services

- Design Services
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- Business Process Study – Process study and value discovery
- Process Redesign for Automation – Redesigning processes for optimal human-automation synergy
- Advisory Services – Workshops and assessments with industry best practices
- Automation Delivery Services
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- IA Talent Augmentation – Hand-picked experts
- Implementation Projects – Process Automation delivery
- Training and Mentoring – Award-winning courses and mentors
- Managed Services
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- Holistic Business Process Automation Platform & Managed Service
- Run Management – Automation maintenance and business continuity
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- Webinars News
- Solutions

- - By Industry

- Health and Social Care – Automating healthcare processes for improved efficiency and quality
- Banking – Automating banking processes for cost savings and enhanced customer experience
- Insurance – Streamlining insurance operations for efficiency and customer satisfaction
- Manufacturing & Logistics – Optimizing operations for cost efficiency and timely delivery
- Public Sector – Enhancing public services with efficient digital automation
- Services – Enhancing service quality and efficiency through intelligent automation
- By Function

- IT – Simplifying operations with non-intrusive automation and efficient task handling
- Finance and Accounting – Boosting efficiency and compliance through automation
- HR and Payroll – Streamlining HR tasks and payroll with automation for better accuracy and compliance
- Customer Service – Automating responses to improve customer satisfaction and speed
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- eBook – Transforming Insurance with Advanced Automation Solutions
- Unlock the Power of Health Process Automation
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- Digital Workers

- What are Digital Workers
- Business Process Management (BPM)
- RPA (Robotic Process Automation)
- Intelligent Document Processing (IDP)
- AI Agents
- Chatbots
- Natural Language Processing
- Process Mining
- Services

- Design Services

- Business Process Study
- Process Redesign for Automation
- Advisory Services
- Automation Delivery Services

- Implementation Projects
- IA Talent Augmentation
- Training and Mentoring
- Managed Services

- Outsmart
- Run Management
- Solutions

- By industry

- Health and Social Care
- Banking
- Insurance
- Manufacturing & Logistics
- Public Sector
- Services
- By function

- IT
- Finance and Accounting
- HR and Payroll
- Customer Service
- About us

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# Your Future Automated

Your Operations, Empowered by AI.

Learn how

Join the companies already utilizing AI Agents and Business Automation.

## Premium Business Automation Services

Digital Workforce’s comprehensive suite of Business Process Automation services is designed to help businesses effectively manage their operations.

#### Our Unique Approach to Value Discovery

We believe in a holistic, customer-centric approach to automation. We've developed a unique Top-Down value discovery methodology focusing on core value streams and customer journeys across various organizational capabilities.

Learn more

#### Process Redesign for Seamless Automation

We take pride in our unique approach to 'process redesign for automation'. Instead of forcing automation into existing processes, we redesign the processes around 'human control points’.

Learn more

#### Comprehensive Automation with Outsmart

Built on our deep industry knowledge and experience, Outsmart offers an all-encompassing Business Process Automation platform and services for your automation needs.

Learn more

#### Focused on ROI

We understand that return on investment (ROI) is critical to your business. Our automation services are strategically designed to deliver tangible ROI across various complexity levels. From simple automations that offer a payback time of 1-3 months to more complex transformations that drastically improve operational efficiency and turnaround times, we make sure your investment works for you.

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Hours back to business

#### Deep Industry Experience and Knowledge

With over 8 years of experience in Robotic Process Automation (RPA), Digital Workforce boasts a deep understanding of automation-generated value for key verticals, such as Health & Financial Services. Our experience enables us to continually improve our automation approach, documentation templates, and best practices to provide the best possible services to our clients.

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Large global customers

#### 24/7 Guaranteed Uptime

Reliability is paramount when it comes to automation. At Digital Workforce, we draw from years of experience maintaining business-critical automations to offer a 24/7 guaranteed uptime for our implemented solutions. You can rely on us to keep your operations running smoothly, day and night.

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Automated processes

### Business Process Automation Solutions in different industries and functions

Digital Workforce delivers intelligent process automation solutions to a wide range of industries and functions. By identifying industry-specific pain points and needs, we can proactively offer intelligent solutions to our clients.

Select industry or function to learn more:

- By industry:

- Banking
- Health and Social Care
- Insurance
- Manufacturing & Logistics
- Public Sector
- Services

- By function:

- Finance and Accounting
- IT
- Customer Service
- HR and Payroll

### News and Resources

Discover the latest news and resources related to Business Process Automation

Case studies & other

#### Fueling innovation with risk and compliance driven end-to-end automation – Case Nasdaq
Read More →

Case studies & other

#### Advancing automation in an automation mature organization – A case story from Keva
Read More →

Case studies & other

#### RPA as a service case study: Nasdaq
Read More →

#### Webinars

#### Live Webinar: Supercharging Your Complex Denials

The Challenge Healthcare organizations are facing millions in revenue loss due to complex claim denials, high-value procedures that…

**Read More**

#### Live Webinar: How Agentic Automation Transforms Customer Experience in PMI Claims

Join us for our live webinar, featuring Hugh Pelling (Sales Director UK&I at Digital Workforce) and Kieran Watts…

**Read More**

#### News

#### Digital Workforce Services Plc: Half Year Financial report, January 1 – June 30, 2025

Digital Workforce Services Plc Company announcement July 18, 2025 at 8.00 a.m. EET Half Year Financial report, January…

**Read More**

#### Inside Information: Digital Workforce acquires e18 Consulting Ltd and becomes a leading provider in the UK healthcare automation market

18.7.2025 07:30 EEST | Digital Workforce Services Plc Inside Information Digital Workforce Services Plc Company Announcement 18.7.2025 07:30…

**Read More**

##### Get started

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##### ABOUT DIGITAL WORKFORCE

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage.

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