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Watch the Fall Launch 2025 keynote

# Finally, all of your customer feedback in one place

Design better products with instant insights. Chat with sales calls, summarize support tickets, track themes on a dashboard, and auto-generate reports. The possibilities are endless.

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Calls

Reviews

Tickets

Surveys

### AI Analysis

Automatic analysis to turn raw feedback to structured intelligence.

### AI Dashboards

Beta

Visualize customer trends alongside key business metrics.

### AI Chat and search

Get instant answers and discover anything across customer data.

### AI Docs

Beta

Create shareable AI outputs to drive decisions and action.

### AI Analysis

Automatic analysis to turn raw feedback to structured intelligence.

### AI Dashboards

Beta

Visualize customer trends alongside key business metrics.

### AI Chat and search

Get instant answers and discover anything across customer data.

### AI Docs

Beta

Create shareable AI outputs to drive decisions and action.

Connecting the world’s greatest companies to their customers

## From noise to knowledge

### Ingest feedback from everywhere

Automatically collect calls, support tickets, surveys, interviews, and app reviews from tools across GTM, CX, and Product.

### Automatically surface key insights

Prioritize bugs, feature gaps, and opportunities based on frequency, segment, and revenue impact.

### Auto-generate prototypes and code

Instantly transform insights into structured PRDs, prototypes, and code. Move fast in the right direction.

### Close the loop with GTM and CX

Surface sales, renewal, and VoC insights to Product. When work moves forward, automated digests notify the field.

### Boost output with agents and AI

AI and agents cut weeks of manual work into hours. Your team gets more done without adding headcount.

## From noise to knowledge

Read customer story

> “Dovetail enables us to access all of Breville’s insights gathered from around the globe—all in one place. This is incredibly valuable and saves us from losing or repeating invaluable information about our customers.”

Constance Docos

Senior UX Designer

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Return on investment

2.3x

Deliver outsized value fast

See more than double the return on your Dovetail investment, with payback in under six months.

Weekly time saved per user

30hrs

Spend less time digging

Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.

Team capacity increase

30%

Do more with the team you have

Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.

Faster shipping

66%

Accelerate execution

Move from discovery to delivery faster—without sacrificing quality.

Return on investment

2.3x

Deliver outsized value fast

See more than double the return on your Dovetail investment, with payback in under six months.

Weekly time saved per user

30hrs

Spend less time digging

Reclaim almost a full workweek with AI-powered analysis and centralized access to feedback.

Team capacity increase

30%

Do more with the team you have

Continuous, always on intelligence shortens development cycles and unlocks bandwidth across roles.

Faster shipping

66%

Accelerate execution

Move from discovery to delivery faster—without sacrificing quality.

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## Save time, reduce risk, and build what moves the needle.

Intelligence that pays off across the product lifecycle.

Want to see the full ROI of Dovetail?

Download the Forrester Total Economic Impact™ Study ↘

System of record

## The single source of truth

Your organization’s collective customer intelligence—unifying product, sales, marketing, and CX.

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### Built for trust at scale

Dovetail’s Compliance & Security framework covers SOC 2 Type II, ISO 27001, HIPAA, GDPR, and more—plus enterprise access via MCP Server.

### Best practices, built in

Utilize our templates and standardization features to ensure consistency across your teams and bring order to your workflows.

### Privacy without friction

Granular permission controls and redaction let you hide sensitive data and tailor access by role, team, or external vendor.

### How customer insights drive and inspire Breville’s product innovation

Breville's iconic brand, built over decades, hinges on deep customer understanding. The global brand uses Dovetail to ensure every product aligns with user needs, driving brand loyalty and market leadership.

Read the storyAll customer stories

### Atlassian champions their customer at a global scale with Dovetail

Global software giant, Atlassian, renowned for empowering teams with tools like Jira and Confluence, knows that meaningful innovation comes from truly understanding their customers.

Read the storyAll customer stories

### How Itaú Unibanco delivers better banking experiences, faster with Dovetail

Since 2022, Brazil's largest bank has partnered with Dovetail, embracing an innovative approach to transform customer intelligence into award-winning banking products and experiences.

Read the storyAll customer stories

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## AI infrastructure you can trust

See all blogs

The team and vision behind Dovetail’s brand evolution

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Introducing Dovetail’s Fall 2025 Launch: AI Agents, Dashboards, Docs, integrations, and more

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How to power your product strategy with customer intelligence—a PM’s guide

\[Product management\] \[AI\]

## Turn customer feedback into product innovation

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