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# Empowering brands through innovative CX outsourcing

Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Explore our CX solutions

## Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

Learn more

## One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

## Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

Learn more

## One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

## How we help
### At Foundever®, we provide brands with comprehensive CX outsourcing services and solutions.

### ****Customer experience services for every stage of your customer journey****

Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations.

Discover our CX services

### ****Customer experience solutions built by operations for CX success****

Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data.

Explore our CX solutions

### **A culture of care**

With +150K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty.

Learn more about our culture

## Awards

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> > “Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.”
>
> **********Laurent Uberti**********
>
> Founder, Group CEO & Executive Chairman

## CX insights

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Blog

Bridging the digital divide: Driving customer loyalty and efficiency with AI voicebots

For today’s brands, every customer interaction — no matter how simple or complex — helps…

Blog

Redefining multilingual CX: Balancing AI and human expertise to elevate experiences

As customer expectations continue to evolve across markets and time zones, one truth remains clear:…

Blog

Diagnosing CX symptoms: Improving patient satisfaction with precision coaching

For healthcare brands, every call, chat or email represents a moment that matters — when…

Press Release

Foundever® to Spotlight AI-Powered Customer Experience at Web Summit 2025

Learn more

Create connection.
Value conversation.

- About
- Who we are
- Our culture
- Locations
- Leadership
- Environmental, Social & Governance (ESG)
- Contact center security
- Awards & recognition
- Foundever.org
- Industries
- Banking & financial services
- Crypto & Web3
- Disruptors
- Government
- Healthcare
- Insurance
- Manufacturing
- Media
- Retail & e-commerce
- Technology
- Telecoms
- Travel & hospitality
- Utilities
- Services
- Back-office support
- Collections
- Trust & safety
- Customer care
- Sales & retention
- Technical support
- Solutions
- Artificial intelligence (AI)
- CX analytics
- CX strategy & design
- Experience orchestration
- Learning & development
- Metaverse as a CX channel
- Omnichannel CX
- Self-service
- Social media CX
- News
- Resources
- Case studies
- Blogs
- Thought leadership & insights

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