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# Get actionable UX metrics from users before you build
## Fast user research and testing for product design teams

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## Measure design impact with UX metrics

### Pain Points

Problems and frustrations experiences by customers

Low

Usefulness

Absolute Category

\-Neg

Reaction

Positive / Negative

### UX Metrics

Measures user behavior and feelings toward a design

40

Usability

SUS Testin

32.5

Loyalty

NPS

Low

Comprehension

Absolute Category

80%

Post-Task Satisfaction

Attitudinal Metric

### Customer Impact

Experiences improved for users and customers

75%

Completion

Percentage Output

Good

Usability

Absolute Category

High

Reaction

Absolute Category

## Trusted by professionals like you

> “Helio was extremely helpful because it was user-focused, and we optimized for specific use cases.”

Brian Laton

Sr. Product Manager, Spotify

> “Creating custom audiences helped sell the product, and the use of the product internally.”

Julie Eichstaedt

Principal UX Designer, Kohler

> “We're a fast moving company. Immediate results are the goal and Helio delivers flawlessly.”

Christine Hall

Hydrafacial Events Specialist

helping the world’s biggest brands

## Engage with highly targeted audience participants

With a database of nearly 1 million active users, Helio’s advanced behavior filters get you closer to your ideal customer than other testing platforms.

Explore Audiences

## Designed for every stage of the creative process

### Market Research

Get in front of business decisions with surveys that fulfill in minutes.

Learn MoreLearn more about Market Research within Helio

### Product Discovery

Find new solutions and customer journeys by testing concepts and prototypes.

Learn MoreLearn more about Product Discovery within Helio

### UX Research

Validate your concepts and optimize user experience with click tests, tree tests, and more.

Learn MoreLearn more about UX Research within Helio

## No more big research projects

Don’t spin wheels recruiting hundreds of participants for a complex survey. Instead, ask a few questions at a time to a targeted research panel. Get UX metrics when you need them without sinking your budget.

DEFINE DESIGN KPIs

IMPROVE BUSINESS OUTCOMES

ITERATE ON YOUR IDEA

CRAFT YOUR QUESTIONS

COLLECT UX METRICS

## Testing services & support

Boost confidence and trust in your product and marketing decisions with Helio’s testing services. Work with an advocacy team to help you extract meaningful audience insights. This way, you can test, learn, and iterate faster than ever before.

### Research Support

Your advocate will be available weekly via email to set up your tests and synthesize your results.

### Product Discovery

Your advocacy team will run tests and surface data findings each week that support your projects.

### Product Design

Build a robust advocacy team that designs, tests, and learns with your organization.

View All Services

## Learn from the Advocates

Findings and best practices for using research to get in front of business decisions.

Blog

### Introducing Helio Glare. A Sharper Way to Show Your Design Works
I’ve been in enough meetings to know how this goes. Someone tosses out a new onboarding idea. Someone else says…

Blog

### The Helio Data-informed Design Process
In my discussions with product design teams, they often talk about the ineffectiveness of centralized user research groups and the…

Blog

### Unlock User Engagement with Behavioral Journey Maps
Creating a behavioral journey map is essential for anyone looking to understand user behavior and improve their product design deeply.…

## Build something your users **truly** want

Subscribe to Closing the Gap. A newsletter to help makers and doers get closer to customers. Learn more.



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