Page Inspect

HeroThemes - The Best WordPress Customer Support Plugins



- Products
- **Heroic Inbox**

WordPress HelpDesk Plugin
- **Heroic KB**

WordPress Knowledge Base Plugin
- **KnowAll Theme**

WordPress Knowledge Base Theme
- **Heroic FAQs**

WordPress FAQs Plugin
- Resources
- Case Studies
- Help Center
- Blog
- Email Subject Lines
- About
- Login

# The Best WordPress Customer Support Plugins

Join 33,660 smart business owners making their customers their best advocates.

Help Desk

Knowledge Base

AI Support Widget

Glossary Builder

FAQ Builder

Powerful Reporting

Get Started →

**300+**
5 Star Reviews

**14 day** Money
Back Guarantee

**wpbeginner**
Verified

Trusted by the biggest brands and 33,660 customers WordPress users



## Two Powerful Solutions

Choose the perfect plugin for your needs, or combine both for the ultimate customer support experience

Knowledge Base

### HeroicKB

Build comprehensive, searchable, and easy-to-navigate online self-service documentation that empowers customers to find answers independently.

#### Powerful Search Engine

Advanced search capabilities help customers find answers instantly

#### Organized Categories

Intuitive categorization makes navigation effortless

#### Analytics Dashboard

Track what customers search for and optimize your content

#### Multi-format Support

Rich text, videos, images, and downloadable resources

##### Key Benefits:

- • Reduce support tickets by up to 60%
- • Improve customer satisfaction with 24/7 self-service
- • Scale your support without hiring more staff
- • Boost SEO with rich, searchable content

Learn More About Heroic KB

Helpdesk

### Heroic Inbox

Streamline customer support operations by centralizing all inquiries, facilitating efficient communication, and enabling effective ticket management.

#### Unified Inbox

Centralize emails, chat, and social media messages in one place

#### One-Click Setup

Quickly connect your Gmail, Outlook, Office 365 or IMAP accounts and start helping customers.

#### Team Collaboration

Internal notes, assignments, and real-time collaboration tools

#### eCommerce Integration

Integrate with WooCommerce and Easy Digitial Downloads.

##### Key Benefits:

- • Improve response times by up to 75%
- • Get more done in less time
- • Never miss a customer inquiry again
- • Scale your support team efficiently

Learn More About Heroic Inbox

## Our customers are our biggest fans

> At Pagely we set up the KnowAll theme as a pre-sales knowledge base for people evaluating our managed WordPress hosting service.
>
> KnowAll has been a great asset to the Pagely sales process. The search feature provides a fast way to filter by keyword and the categorical organization gives a simple means to browse by topic. Analytics show us which articles are unclear and need refinement. Having it indexed by Google gives us SEO benefits.
>
> We're happy customers of HeroThemes and endorse both the product and the support we've received from the company.
>
> Sean Tierney Director of Sales - Pagely

> A lot of thought has gone into the KnowAll theme, in how it looks, works and how both the user and admin interact with it.
>
> In comparison to other knowledge based software available on the market, KnowAll does a wonderful job at a fraction of the cost.
>
> Dave Legion Founder - TAXO'D

> KnowAll's extensive customization options have allowed us to make it our own both aesthetically and functionally and as a result it has increased engagement with our internal knowledge base.
>
> We are happy that we chose KnowAll and would recommend it to others.
>
> Sam Gluck Outlandish

> We expanded our support team from 1 full-time employee to 6 part-time employees, so we were looking for an easy way to share our knowledge to all (new) support employees. I've tried KnowAll and it was just what I was looking for.
>
> Easy to set up, all employees understand it, great search, their support team responds in no time to tickets and it only costs $149. For us it is a no-brainer to keep using KnowAll.
>
> Koen Driessen Co-founder - Scribbr

## Find out exactly how our products have helped businesses just like yours

**\[Case Study\] How Nodored streamlined their customer support with Heroic KB**

**\[Case Study\] How Scribbr boosted productivity with an internal knowledge base**

**\[Case Study\] How WP Simple Pay Increased Article Success 44%**

HeroThemes

- Home
- About Us
- Blog
- Jobs
- Affiliates
- Contact

Products

- WordPress Help Desk Plugin
- WordPress Knowledge Base
- WordPress FAQs Plugin
- WordPress Glossary Plugin
- WordPress Table of Contents Plugin

Help

- Support
- Help Center
- Changelogs

Made with in the UK. © 2011 - 2025 HeroThemes. All rights reserved. HeroThemes® is a registered trademark.

- Website Terms
- Privacy Policy

English

- Français
- Deutsch