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KUBRA | Expert Customer Experience Management Solutions

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Transform Your Utility’s Digital Experiences

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KUBRA HQ - Platform

Future-Ready Billing, Payments and Communications Platform

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# Introducing KUBRA HQ™!

**Ignite Progress. Unlock Innovation.**

KUBRA HQ is more than a platform; it’s a reinvention of what billing, payments, and communications can be. With unmatched speed and scale, it gives you everything you need to bill, communicate, and collect.

Built on a secure, cloud-native, microservices foundation, KUBRA HQ is the AI-powered, future-ready platform that unlocks what's next.

Explore KUBRA HQ



## Journey through the digital frontier with KUBRA

Speed, simplicity, or security? Discover the path that will lead you to smarter payments.

Enter the Payment Realm

## KUBRA SOC 3 Report Now Available

SOC 3 compliance ensures KUBRA has the highest level of information security to keep client and customer data safe.

Learn More

## KUBRA Offers Better Payment Experiences

Strategic partnerships drive payment innovation and expand our digital payment channels.

Explore Partnerships

## Introducing Our Storm Preparedness Checklist

This interactive checklist guides our clients through creating a comprehensive communication plan for use before, during, and after storms.

Get The List

## Industry Selection for Payment Management Solutions

Utilities

## Utilities

A true omni-channel experience helps utilities improve customer satisfaction and engagement, reduce costs, and improve compliance. Our utility-focused customer experience management solutions include:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Outage communications
- Account management
- Interactive maps

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Government

## Government

Our innovative government technology software helps government agencies unite multiple departments, reduce costs, create efficiencies, and increase citizen engagement through:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Citizen communications
- Interactive maps

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Insurance

## Insurance

Creating personalized experiences for insureds has never been easier or more important. Our customer experience management software meets the unique needs of insureds, simplifies payment processing, and improves compliance through:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Artificial intelligence
- Insured communications

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Auto Finance

## Auto Finance

Customer experience management software that helps drive customer satisfaction through:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Customer notifications
- Mobile apps
- Interactive maps

Learn More

Healthcare

## Healthcare

Create healthier customer relationships with solutions that simplify the billing and payment process, reducing the burden for patients and improving collection for healthcare providers.

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Customer notifications
- Mobile apps
- Interactive maps

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Mortgage

## Mortgage

Customer experience management software that lends itself to making payments and account management easier for mortgage companies through:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Customer notifications
- Mobile apps

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Telecom

## Telecom

Increase connectivity with customers by letting them communicate with you and pay their bills in channels they’re already using. Personalized account management, on-demand payments, and self-serve options make you stand out in a competitive marketplace.

- Mobile apps
- Customer notifications
- Electronic bill presentment
- On-demand payments
- Document print and mail
- Interactive maps

Learn More

Waste Management

## Waste Management

Convenient and streamlined waste management services have never been more attainable. Our customer experience management software meets the unique needs of disposal customers, simplifies payment processing, and improves communications through:

- Electronic bill presentment
- On-demand payments
- Document print and mail
- Customer notifications
- Artificial intelligence
- Interactive maps
- Mobile apps

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Collections

## Collections

Our payment solutions for the collections industry increase collections rates by giving consumers the ability to pay anytime or anywhere. With multiple payment channels and real-time payment processing, KUBRA's industry-leading software delivers:

- Improved Collection Rates
- Increased Consumer Engagement
- Reduced Cost
- Enhanced Compliance
- Leading-Edge Technology
- Seamless Payment Experience

## Client Stories

The tools we are using with KUBRA really allow us to deliver a seamless and always easy to do business experience for our customers when it comes to their key intent.

Penni McLean-Conner Chief Customer Officer Eversource

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Prior to KUBRA, we were doing the rendering of bills and letters in-house, and so being able to outsource that knowledge and that experience to KUBRA has been very very nice.

Jim Carroll Project Manager Greater Cincinnati Water Works

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In 2017, we started using KUBRA EZ-PAY®. We were able to implement that in under three months, which made my life a lot easier.

Gabby Salvador Lead Customer Platform Analyst Washington Gas

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## Experience Better

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