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LiveAgent | Simple Customer Support Software for Teams

- Product
- Overview
- Take a tour

General overview of LiveAgent
- Product
- Help Desk

Omnichannel customer service platform
- Ticketing

Advanced ticketing system
- Live Chat

Fastest live chat on the market
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- Social Media

Answer your followers directly from LiveAgent
- Call Center

Built-in call center software
- Knowledge Base

Provide self-service options
- Use For
- Business Solutions

Different businesses, different solutions
- Industry Solutions

Adapt LiveAgent for your industry
- Use Cases

One product, multiple use case scenarios
- Integrations
- Whatsappnew
- WordPress
- Prestashop
- Magento
- Shopify
- Mailchimp
- Pipedrive
- Slack
- More Integrations
- Integrations
- Resources
- Learn
- Academy

Become a customer service expert
- Templates

Customizable templates for every occasion
- Checklists

How to handle your process
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- Blog

News about customer service & LiveAgent
- Glossary

Learn customer service terminology
- Support Portal

How-to articles and guides
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- Typing Test

Improve your typing speed
- Company
- About Us

Discover the team behind the product
- Awards

Our awards & accomplishments
- Features
- Pricing

Demo Login Login

Demo Free Trial Login Login

Change language

- Europe  Asia  Middle East  America

Europe

- Български
- Čeština
- Dansk
- Deutsch
- Eesti
- Español
- Français
- Ελληνικα
- Hrvatski
- Italiano
- Latviešu
- Lietuviškai
- Magyar
- Nederlands
- Norsk bokmål
- Polski
- Română
- Русский
- Slovenčina
- Slovenščina

Asia

- 简体中文
- Tagalog
- Tiếng Việt

Middle East

- العربية

America

- English
- Português

# Provide excellent customer service

### Answer more tickets with
all-in-one customer care solution.

- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time

Get Started for FREE Schedule a demo

**30-day** free trial

## Connect with your
customers on all channels

Discover our multi-channel toolset with 130+ ticketing features and 200+ integrations with the tools you love.

Explore our Helpdesk

and many more…

Get started | 30 days free

## LiveAgent AI Chatbot

Leverage the LiveAgent AI Chatbot to lighten your agents’ workload, while maintaining a personal touch in every conversation. Seamlessly guide new customers through your product details, prices, order status or filter out simple inquiries before they reach your team – all with the power of an AI assistant.

Learn more about LiveAgent AI chatbot

## Explore why LiveAgent is the best
choice for your business

LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader
by customers on prominent review portals.

**Call center**

## Get higher resolution rate with call center

Phone calls are an easy way to solve most customer issues with a more personal approach. Provide personalized customer service and increase your issue resolution by up to 56%. Take advantage of all essential features of the LiveAgent call center software – unlimited call recordings, IVR, or agent availability management and achieve excellent customer service with every call.

Learn more about call center

**Ticketing system**

## Spend less with a ticketing system

LiveAgent’s ticketing system is the star of the show that makes everything run smoothly. By switching to ticketing, you can save up to 95% of your time, money, and resources. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. Start with LiveAgent ticketing and provide cost-saving, efficient and exceptional customer service.

Learn more about ticketing

**Social media**

## Get repeat customers with social media

Social media integrations are one of the most popular customer support channels available. Social media support has a high satisfaction rate, and up to 70% of customers choose to return to businesses with social media support. Grow a loyal audience, and provide amazing customer support via Facebook, Twitter, and Instagram. LiveAgent also enables communication via WhatsApp and Viber.

Learn more about social media

**Knowledge base**

## Save your time with a knowledge base

Self-service is invaluable at every help desk. Knowledge base articles are an essential part of the customer portal that customers can visit anytime and find advice on their own. In fact, 90% of all customer traffic comes from a knowledge base. Get started with LiveAgent and write knowledge base articles, guides, and how-tos straight from your dashboard.

Learn more about knowledge base

## Make every conversation count

Reply your customers wherever they are thanks to the omnichannel help
desk and built-in call center.

Get Started | 30 days free Take a tour

## What makes LiveAgent different?

Our extensive and reliable features are just the tip of the iceberg. Find out what makes LiveAgent such a great choice for many companies worldwide.

### Help desk software with the fastest setup

LiveAgent help desk solution has the fastest and easiest implementation, proven by multiple awards. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.

### The best customer support you can get

We don’t hide from your requests behind FAQs. We’re here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.

## The best customers' experiences are
built with LiveAgent

Take a look at the key features and benefits you get when you pick LiveAgent as a dedicated help desk and communication tool for your business.

- Electronics wholesale and distribution

Customer Story

### INNPRO Robert Błędowski

Read their story
- Travel Arrangements

Customer Story

### CVFR Travel Group

Read their story

**Would you like to
take a tour?**

Take a tour of LiveAgent and explore every feature, functionality, and use case of our multi-channel help desk solution.

Take a tour

**Looking to improve
your startup?**

If you’re looking for the right help desk system for your startup, you’re at the right place. See why you should choose LiveAgent.

Learn about our deal for startups

**See what’s new
in LiveAgent**

Find out about the latest LiveAgent updates and explore how we continuously improve our solution.

Check out LiveAgent updates

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## Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

View more

### You will be
in Good Hands!

Join our community of happy clients and provide excellent customer support with LiveAgent.

Start 30-days free trial Schedule a demo

LiveAgent

- Demo
- Pricing
- Features
- Integrations
- Alternatives
- Tour

Support

- Support Portal
- Data Migration
- System Status
- Change Log
- Request for Proposal

Company

- About Us
- Awards & Certificates
- Customer Reviews
- VoIP Partners
- Affiliate Program
- Impressum

Learn

- Blog
- Glossary
- Academy
- Templates
- Typing Test
- Costs calculator

Popular

- Knowledge base software
- Customer service software
- VoIP phone systems
- Self-service software
- Inbound call center software
- Complaint management system
- Client portal software
- Help desk software for startups

Sales contacts

- +421 2 33 456 826
- +1-888-257-8754
- +1-786-204-1375
- Schedule a demo

Socials

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Reviews



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