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Matrix42 - The European Choice in Service Management

- Products

Products

Service Management

Streamline IT and Enterprise Services with AI-powered Service Management.

Intelligence

Secure, intuitive, and helpful AI for a happier, more productive and strategic Service Desk.

Software Asset Management

Gather full visibility of all your software and licenses – maximizing value and reducing unnecessary costs.

IT Asset Management

Track and manage all your IT assets in one place – saving you time and money.

Unified Endpoint Management

Manage all your PCs, servers, OS deployments, distribution, patching and inventory.

Identity Governance and Administration

Govern, automate, and protect identities and access rights with an intuitive European IAM solution.

Remote Assistance

Experience the breakthrough in remote maintenance with Matrix42 FastViewer.

Endpoint Data Protection

Secure your endpoints at every possible point and stop valuable data from leaving your company.

Why Matrix42?

AI Your Way

Bring AI to every role in your organization - on your terms.

Cloud Your Way

All the benefits of cloud, with the flexibility, control and data sovereignty you need.

The European Choice

Software that is built, hosted and supported in Europe.

Marketplace

**Explore the Matrix42 Marketplace**

Enhance productivity and customize your digital workspace with ready-to-use apps and integrations.

Visit the Marketplace
- Solutions

Solutions

Cost and Compliance

Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

Process efficiency

Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory.

Operational agility

Track and manage all your IT assets in one place – saving you time and money.

End User experience

Secure your endpoints at every possible point and stop valuable data from leaving your company.

Intelligent automation

Gain control of complex manual processes through autonomous execution.

Industries

Industries

From the public sector to construction, see how our solutions have helped companies in your industry.

Healthcare

Transform healthcare with secure, efficient, and compliant service management that enhances care and protects patient data.

Public Sector

Modernize public services with secure, efficient, and compliant service management that automates work and ensures data sovereignty.

Services

Matrix42 Academy

Enablement and training to maximize the use, configuration and customization of our products.

Professional services organization

Consulting and Delivery Services to support you from initial implementation to ongoing development.

Get a Free Consultation

Take the first step toward smarter decisions with our free consultation service.
- Partners

Partners program

Find a partner

Our partners are industry experts. They have successfully completed the Matrix42 certification program and are dedicated to ensuring the success of your project.

Become a partner

Learn more about the benefits of becoming a Matrix42 partner.

Partner portal

Login to Matrix42 Partner Portal
- Resources

User resources

Webinars & events

Find upcoming events and webinars here and visit us in person or online.

Video

Explore our library of Matrix42 product videos & best practices.

Webinar recordings

Watch our past webinars and gain valuable insights from our experts.

Downloads

White papers, e-books, guides and market studies to download.

Learn more

Success stories

How we’ve helped transform businesses around the world.

Blog

Stay up to date with the Matrix42 blog and articles.

Press room

Press releases, news and media information.

Product news

Latest releases and product-related news.
- Company

M42 careers

Open positions

Become one of our talents and share our vision. Join the digital transformation.

Working at Matrix42

Our DNA consists of technology, global teams and digitalization.

About Matrix42

The European Choice

Learn what makes Matrix42 the European Choice in service management and why software made in Europe matters.

Management team

Get to know the Matrix42 Executive Committee & Advisory Board.

About us

Find out more about Matrix42 and our story.

Contact

We are happy to answer your questions.

Get in Touch

Get Started

Back

Products Solutions Partners Resources Company

### Products

- Service Management
- Intelligence
- Software Asset Management
- IT Asset Management
- Unified Endpoint Management
- Identity Governance and Administration
- Remote Assistance
- Endpoint Data Protection

### Why Matrix42?

- AI Your Way
- Cloud Your Way
- The European Choice

### Marketplace

**Explore the Matrix42 Marketplace**

Enhance productivity and customize your digital workspace with ready-to-use apps and integrations.

Visit the Marketplace

### Solutions

- Cost and Compliance
- Process efficiency
- Operational agility
- End User experience
- Intelligent automation

### Industries

- Industries
- Healthcare
- Public Sector

### Services

- Matrix42 Academy
- Professional services organization

Get a Free Consultation Take the first step toward smarter decisions with our free consultation service.

### Partners program

- Find a partner
- Become a partner
- Partner portal

### User resources

- Webinars & events
- Video
- Webinar recordings
- Downloads

### Learn more

- Success stories
- Blog
- Press room
- Product news

### M42 careers

- Open positions
- Working at Matrix42

### About Matrix42

- The European Choice
- Management team
- About us

### Contact

We are happy to answer your questions.

Get in Touch

English

- Deutsch
- Suomi
- Svenska
- Français
- Italiano
- Polski
- Español
- English

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# The European Choice in Service Management

Digitalize and Automate your work with a complete platform for Intelligent Service Management

Get started

## More than 4,300 organizations across Europe trust Matrix42

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## Innovate with AI - on your own terms

Powerful AI capabilities bring benefits to every role and accelerate the move to proactive service management. You stay in control at every step, choosing which use cases to build, which models to use, and where your data resides.

AI Your Way

## AI-powered service management – delivered your way

You want the benefits of modern service management, but you don’t want to lose sight of your data. Matrix42 has the answer: a comprehensive, AI-powered platform that delivers cloud and AI your way. It's never been easier to start your service delivery transformation.

### Comprehensive platform

Automate service management for greater efficiency, with full visibility and integration of your IT and software assets. Optimize the end-user experience, and keep your services, identities and endpoints secure.

### Fast time to value

Get started quickly and easily, with key processes and capabilities out of the box and expert help with onboarding. Then easily scale, adapt and reconfigure as your business needs evolve.

### Cloud your way

Stay compliant with EU and industry data regulations. With Matrix42 you can choose the hosting model that best meets your policy and compliance needs—cloud, private cloud or on-prem.

Learn more

### Made in Europe

Mitigate risk with a software platform that’s built, hosted and supported in Europe. With local-language support teams and a network of local partners to help you at every step.

Learn more

Latest news

## IT Professionals love Matrix42

Matrix42 is recognized as a Strong Performer in the 2025 Gartner® Voice of the Customer for IT Service Management Platforms.

See what they said

## Transforming service management across industries

Organizations of all sizes choose Matrix42 for modern, AI-powered service management.

### High-Tech Modern ITSM at Infineon AG

German semiconductor company achieves ROI within 12 months with a tailored Matrix42 ITSM and Service Catalog solution for 25,000 employees.

Read the success story

## Industry recognition for Matrix42 service management

## What our customers say

"Matrix42 was able to comprehensively cover all of our requirements within our budget."

Eva Schadinger Central IT Service, University of Vienna

Read the case study

"The great strength of the Matrix42 solution lies in the fact that it does everything so well."

Thierry Tellier Deputy Head of IT Operations, FAYAT

Read the case study

"Matrix42 has made the transformation process much easier than it would otherwise have been. We are delighted with the results."

Matthias Doll Head of IT, Sprinkenhof

Read the case study

## Ready to start your service management transformation journey?

Schedule a demo

### Our Products

- Service Management Overview
- Enterprise Service Management
- IT Service Management
- IT Asset Management (CMDB)
- Software Asset Management
- Unified Endpoint Management
- Endpoint Data Protection
- Identity Governance and Administration
- FastViewer
- Intelligence

### Our Solutions

- End User Experience
- Process Efficiency
- Cost and Compliance
- Operational Agility
- Intelligent Automation

### Company

- Why Matrix42
- Management Team
- Success Stories
- How to buy
- Industries
- Events and Webinars
- Marketplace
- Support
- Careers
- Supplier Code of Conduct
- Matrix42 Academy
- Contact

### Partner

- Find a Partner
- Become a Partner
- Partner Portal

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- Imprint
- Data Privacy Policy
- Accessibility
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