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MITEL

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### Aragon Research Names Mitel Contact Center Leader for 2025

Read how Mitel leads in the direction and demands of the Contact Center market

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### Techaisle White Paper

A Techaisle survey reveals hybrid and AI are the priority when modernizing communications.

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### Navigating Uncertainty

Mitel is recognized for innovation leadership in organizational resilience when it counts.

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# Powering the Connections that Power Your World

Communications built for today’s demands and tomorrow’s possibilities, from AI to whatever comes next.

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- **+70M** Users Worldwide
- **#1** UC Provider Worldwide
- **2,100** Patents

## Your Trusted Partner in Business Communications

Mitel is the market leader in unified communications, trusted by enterprises of all sizes and industries. With decades of experience and a global presence, we’re experts at solving the challenges of staying connected in today’s fast-paced world. Our proven, resilient solutions ensure your organization communicates securely and is ready for whatever comes next.

learn more about mitel

## Built for Your Business Designed For Growth

### Unified Communications and Collaboration
reliable, cost-effective communication

Stay connected with essential voice, messaging, and video designed for seamless, efficient operations.

explore uc

The City of Baltimore gained greater control of operating expenses, reducing carrier costs by 75% and saving thousands of dollars in annual maintenance. Read more.

### Customer Experience
smarter communication, stronger connections

Enhance agent productivity and customer engagement with AI-assisted collaboration, analytics, and integrations.

DISCOVER CX Solutions

Connect Group updated their contact center landscape of 80 locations, saving £500,000 in their first year and redirecting ~30% of calls to IVR. Read more.

### Critical Communications
communication without compromise

Highly secure, reliable, and designed with industry-specific capabilities for demanding environments.

EXPLORE Critical Communications

For Rosewood Schloss Fuschl, Mitel helped reduce operational costs, improve guest communication, and ensure maximum security across the resort.Read more.

### Professional and Managed Services
EXPERTISE WHEN AND WHERE YOU NEED IT

Maximize communications value or extend IT capacity with Mitel or trusted partners, so solutions perform, and teams focus on what matters most.

Learn more

An expert services-led approach helped Colerain Township cut costs, boost efficiency, and stay responsive with a tailored, always-connected solution. Read more.

## Why Businesses Choose Mitel

We don’t just sell technology - we enable business continuity, growth and innovation,

- ### Scalable & Future-Ready

Grow without limits with seamless, adaptable communication solutions that evolve when you do.

EXplore NOW
- ### Operational Efficiency

Unify communication, streamline IT, and empower teams with a platform built for agility.

SEE HOW
- ### Cost Optimization

Maximize impact with lower TCO, predictable costs, and ROI you can measure.

OPTIMIZE NOW
- ### Reliability & Continuity

Carrier-grade resilience, built-in security, and always-on performance you can trust.

DISCOVER NOW
- ### Experience-Driven Innovation

Empower employees, engage customers, and gain an edge with proven communication solutions.

SEE NOW
- ### Deployment Flexibility

Cloud, hybrid, or on-prem—deploy your way, without vendor lock-in or compromise.

FIND OUT HOW

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## Trusted By Leading Enterprises Worldwide

Our experts can help you find the right mix of industry-specific solutions to meet your communications challenges head on.

Explore by all industries

- ### education
- ### Healthcare
- ### Financial Services
- ### Manufacturing
- ### Hospitality & Cruise
- ### government

### Education

Embrace critical communication needs like student safety, teacher-administrator collaboration, sensitive data protection, and hybrid learning for better education outcomes.

Learn more

**81%**

select Mitel because of our reliability.

**52%**

are modernizing their communication infrastructure with a focus on student engagement

**61%**

are investing in communication AI to improve staff efficiency

### Healthcare

Utilize secure, compliant, and resilient communications solutions that help improve patient care while supporting the specific needs of healthcare professionals.

Learn more

**55%**

are choosing hybrid for better security

**75%**

choose Mitel for our hybrid, cloud, and on-premises options

**55%**

believe AI in communication will increase staff efficiency

### Financial Services

Empower your financial services operations with resilient unified communications solutions that enhance customer interactions while meeting the rigorous demands of security and regulatory compliance.

Learn more

**54%**

are investing in AI to Improve customer service response time

**88%**

choose Mitel for our hybrid, cloud, and on-premises options

**66%**

are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work

### Manufacturing

Use the power of unified communications to connect locations, optimize supply chain workflows, and empower employees to help achieve your goals.

Learn more

**62%**

are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work

**53%**

are investing in AI to improve customer service response time

**81%**

choose Mitel for the security of our portfolio

### Hospitality & Cruise

Scalable, reliable communications provide the ideal guest experience while helping streamline operations.

Learn more

**73%**

work with Mitel because of our flexibility

**61%**

are investing in communication AI to improve staff efficiency

**74%**

are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work

### Government

Leverage secure, compliant, and resilient communication solutions to support the service and safety of citizens while enhancing the productivity of employees.

Learn more

By providing greater internal control, Mitel saved Baltimore County 75% of their carrier costs.

Verhnills District manages ~50% more calls per day without additional resources with Mitel

Orion Township earned >10% cost savings with Mitel, compared to their legacy system.

## 6,000+ Global Partners.
## Find The Right OneFor Your Business

Our global network of trusted partners ensures you get the best solutions tailored to your needs

Search for your local specialist

## Stay Ahead with the Latest Trends in Business Communications

Informed choices lead to stronger outcomes. Explore curated guidance and resources to help shape your communications strategy.

### A Hybrid and AI Future for UC

Read our latest research on the future of UC.

Learn more

### Aragon Research Names Mitel Contact Center Leader for 2025

Read how Mitel leads in the direction and demands of the Contact Center market

Learn more

### Navigating Uncertainty

Mitel is recognized for innovation leadership in organizational resilience when it counts.

Learn more

Contact us## Unlock the Power of Communication with Mitel Let’s talk.

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