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MoEngage - Insights-led Customer Engagement Platform

MoEngage Gets $100M to Scale Marketing AI Agents and Accelerate Expansion in North America.

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- Product

PRODUCTS

Analytics & Insights

Uncover critical insights that are actionable

Cross-Channel Marketing

Seamlessly connect across all channels

Web & App Personalization

Deliver relevant and personalized experiences

Real-Time Transactional Alerts

Send key updates to customers with a single API

CAPABILITIES

Merlin AI

Purpose-built AI for marketers

Data Management

Customer data made accessible

Scale and Security

Global reach, trusted safety

Migration Program

Switch seamlessly to MoEngage
- Solutions

INDUSTRY

Financial Services

Guaranteed trust and security

Food & Beverage

Serve personalized experiences

Media & Entertainment

Content that connects

Travel & Hospitality

Effortless travel and hospitality experiences

Retail & E-commerce

Engage customers, win loyalty

ROLE

For Marketers

For Product Owners

For Developers
- Resources

LEARN

- Customer Stories
- Blog
- Reports
- E-books
- Webinars and Events
- What's New
- See all Resources

CONNECT

- #GROWTH Events
- #GROWTH Academy
- #GROWTH Videos

SUPPORT

- Help Center
- Product Demos
- Developer Hub

We Aren’t Chasing Rounds, We Seek Connections.

Customer Engagement Summit On-demand

Gartner Peer Insights™ Voice of the Customer for Email Marketing

Forrester CCMH Report, Q4 2024

Customer Engagement Benchmarks for 2026 and Beyond!

Customer Engagement Learning Hub

What's New
- Partners

PARTNERS

Partner Ecosystem

Empower growth with leading partners

Technology Partners

Team up with the best in marketing tech

Solution Partners

Accelerate success with expert solutions

INTEGRATION

App Marketplace

Seamlessly integrate with top tech solutions

Integration Docs

Easy integration documentation
- Plans
- Company

COMPANY

About Us

Explore the MoEngage story

Press Center

Grab the latest buzz here

Careers

Join our team, make an impact

Contact Us

We'd love to hear from you

Movana #VibeAsOneTribe

Right after Covid, we curated an unforgettable offsite for the dynamic team at MoEngage, bringing together 500+ brilliant minds for an experience like no other.

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# Build Stronger Relationships With Your Customers

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications.

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Gain 360° View of Your Customer

Gain 360° View of Your Customer

AI for Smarter, Faster Marketing

AI for Smarter, Faster Marketing

Seamless Migration & Support

Seamless Migration & Support

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications.

Let's Talk

Trusted by 1350+ Consumer Brands Worldwide

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Purpose-built AI for Marketers

Predictive Segments

Predict key customer moves: purchase, churn, affinity, & more



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### Decisioning Agent

True 1:1 experience at scale with AI decisioning

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### Segment Assist

Discover audiences with ease and speed

Copywriter

"Write a 50-word email copy promoting \[Product\] to \[Target Segment\]. Open with a relatable pain point, weave in \[Benefit 1\] and \[Benefit 2\], and finish with a clear CTA, “\[Action Phrase\].”

### Intelligent Path Optimizer

Let AI find the best path to user conversion

### Segment Assist

Discover audiences with ease and speed

Coming Soon

### Flow Assist

Create and iterate journey flows with simple prompts

Coming Soon

### Flow Assist

Create and iterate journey flows with simple prompts

Designer

Generate compelling, on-brand visuals for any campaigns in seconds.

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From Insights to Action, in a Single Dashboard

Cross-Channel Marketing

Customer Insights

Web & App Personalization

Real-Time Transactional Alerts

Cross-Channel Marketing

Cross-Channel Marketing

Segment and engage with your customers in real-time via their preferred channel at their preferred time, based on their actions, behavior, attributes, and preferences.

- App Notifications
- Email
- SMS
- and 8 other channels

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Customer Insights

Customer Insights

Understand customer preferences and behavior quickly and easily, without having to deal with frustrating data silos.

- 360° Customer View
- AI-driven Insights
- Advanced Reporting Dashboards

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Web & App Personalization

Web & App Personalization

Deliver personalized web experiences to every visitor in just a few clicks.

- Website
- App

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Real-Time Transactional Alerts

Real-Time Transactional Alerts

Cut down on engineering overhead and dependency with one API for customer alerts, updates, and notifications.

- WhatsApp
- SMS
- Email
- Push Notifications

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## Enterprise-ready, Scale & Reliability

We help brands engage 20% of the world's population, every month, in a safe and secure manner.

### Scale and Security

We help brands engage 20% of the world's population, every month, in a safe and secure manner.

1.3B End consumers per month

1T Data points
analyzed monthly

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Save your time by managing your customer data from a single dashboard, eliminating the need for laborious ETL or cleansing tasks.

### Data Management

Save your time by managing your customer data from a single dashboard, eliminating the need for laborious ETL or cleansing tasks.

Switching platforms is hard. We made it easy. Learn about the MoUpgrade Program for a seamless move to MoEngage.

### Switch to Better. Switch to MoEngage.

Switching platforms is hard. We made it easy. Learn about the MoUpgrade Program for a seamless move to MoEngage.

Hear What Our Customers Have to Say

## Domino’s Delivers Delightful Customer Experiences to Boost Incremental Revenue

Our customers deserve meaningful engagement that is contextual in nature and caters to their needs and preferences. As an early pioneer in the QSR industry, we're always on the lookout for innovative solutions that can facilitate excellent customer experiences. With MoEngage, all this is possible in real-time.

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Sandeep Anand

CMO at Jubilant FoodWorks Ltd.

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#### 20%

Uplift in Revenue

#### Multiple

Automated Customer Journeys in Place

## On Beat with SoundCloud: Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

Here at SoundCloud, we consider MoEngage as a true partner with over 90+ team members across content, product and marketing using the platform on a daily basis to create, launch and deliver engaging experiences for our fans and artists. Their support teams helped us migrate 200 live campaigns from the previous platform seamlessly in 12 weeks, while also providing custom support to solve our biggest challenges.

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Hope Barrett

Director of Product Management at SoundCloud

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#### 200+

Migrated Multi-geo Campaigns

#### 15%

Increased Engagement in Music Streams

#### 12

Week Migration

## Magenta Telekom Observes 1.5x Growth in App Adoption

With digitalisation, we were able to explore new avenues and observed that even our customers are excited to be more digital. With MoEngage’s insights-led engagement platform, we created a seamless digitalised customer engagement where we were engaging our customers using personalised push notifications, and in-app messages.

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Kirsten Theiner

Product Owner - One App

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#### 140%

Rise in conversions for tariff changes offers

#### 400%

Increase in add-on activations on the app

#### 1.5x

Growth in app adoption

## 1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

We had a unique challenge of providing real-time, hyper-local and personalized weather alerts to our users and MoEngage has proved to be an asset in automating our efforts at scale. The analytics piece has helped us analyze, understand and uncover valuable insights to improve our retention.

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Jeff Stone

Senior Engineering Manager

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#### 25 Million

Incremental app opens

#### 10%

Increase in CTRs

## S’More Achieves 65% Uplift in the App Engagement Time

MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.

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Adam Cohen Aslatei

CEO of S’More

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#### 65%

Uplift in the App Engagement Time

#### 15%

Higher Onboarding Completions

#### 20%

Increase in ‘Day 1’ customer retention

## Sweatcoin Observes a 15% Uptick in Customer Retention Using MoEngage Advanced Analytics

The best thing about MoEngage is its Analytics suite; it is intuitive and provides insightful data. The MoEngage team has been super helpful during the integration process and, even after, they’ve helped us streamline our processes. MoEngage is a customer engagement platform that delivers fast results for niche business use cases.

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Rowan Pereira

Group Product Manager

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#### 28%

Average conversion on influencer campaigns

#### 15%

Uptick in customer retention

## Fastic, App With 50+ Million Downloads, Successfully Migrates to MoEngage

We evaluated all of MoEngage's competitors, but none of them met our criteria for a CEP. MoEngage provided the best support during the migration of existing use cases in a detailed and methodical manner.

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Tim Boerner

Technical CRM Manager

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#### 35% increase

in subscription purchases

#### 3 weeks

to migrate to MoEngage

## How Foodhub Increases Basket Conversion to 86% Using MoEngage Customer Insights

MoEngage's comprehensive analytics, segmentation tools, and excellent customer service have dramatically improved our top and bottom-of-funnel metrics. We couldn't be happier about our partnership with them.

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Dhananjayan Sekar

Head - Digital Marketing

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#### 4 weeks

Quick and efficient onboarding

#### 86%

Increase in basket conversion



## Industry Recognitions

MoEngage is the only vendor to be recognized as “Customers’ Choice” in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing Report.

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MoEngage Recognized As a “Strong Performer” in the Forrester Wave™: Cross-Channel Marketing Hubs, Q4 2024

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MoEngage Named a Leader in IDC MarketScape for B2C Enterprises 2023

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MoEngage recognized in the 2022 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs

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G2 Recognizes MoEngage As a Leader in Eight Categories in Spring 2023 Grid® Report

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# Learn how MoEngage can help you succeed. Talk to one of our experts today!

Build unified reporting, analyze customer behavior, and act on it instantly

Create personalized and engaging customer experiences

Predict and prevent customer churn

Improve customer engagement and drive LTV

### Products

- Product Overview
- Customer Insights
- Cross-Channel Marketing
- Web & App Personalization
- Real-Time Transactional Alerts

### Industry

- Financial Services
- Media & Entertainment
- Food & Beverage
- Travel & Hospitality
- Retail & E-commerce

### Learn

- Customer Stories
- Blog
- Reports
- Knowledge Base
- See all Resources →

### Role

- For Marketers
- For Product Owners
- For Developers

### Connect

- #GROWTH Events
- #GROWTH Academy
- #GROWTH Videos

### Support

- Help Center
- Product Demos
- Developer Hub



About MoEngage

MoEngage is an insights-led platform trusted by 1,350+ global brands like McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and more. MoEngage’s powerful analytics, personalization, and AI capabilities give a 360-degree view of your customers and help you create journeys across digital channels.

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