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## Frequently asked questions

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- Impossible to create my OneDoc account  *open\_in\_new*
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- Book an appointment with your doctor/therapist  *open\_in\_new*
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- What is a OneDoc video consultation?  *open\_in\_new*
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- Check if an appointment is confirmed  *open\_in\_new*
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# Book a medical appointment **in Switzerland**

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#### News
### OneDoc offers now urgent video consultations
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### Our commitment regarding data privacy and security
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### Learn more about video consultations to keep your doctor close
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## Book an appointment online today
with your **doct**

It is quick, easy and free!

Find all available appointments with your doctors, dentists, and therapists.

Book appointments anywhere, anytime, 24/7.

Remember all your appointments with SMS reminders.

Easily reschedule or cancel your appointments for free.

### Data protection

Your data is safe with OneDoc! In addition to the ISO 27001 and DPCO certifications, our data is also encrypted and stored on servers in Switzerland according to the new Federal Act on Data Protection (nFADP).

Read our confidentiality policy

### Have you already considered video consultations?

- Book an appointment with just a few clicks on onedoc.ch or on our app.
- Consult with your practitioner while reducing your travel and waiting times.
- Be reimbursed by your basic insurance, as a physical consultation.

Book an appointment for a video consultation
More information about video consultations

### Find a practitioner available today, even on Saturday, with OneDoc

Need a consultation quickly? Book an appointment with a doctor, dentist, or therapist available the same day. In just a few clicks, find a healthcare professional near you or offering teleconsultations for quick access to care.

Book an appointment now!

### Download the OneDoc app

Book an appointment online with a doctor, dentist, or therapist near you in Switzerland. The OneDoc app lets you manage all your medical appointments from your smartphone, anytime and anywhere.

Scan the QR code to download the app

### A medical question?

Discover news and advice from MyHealth, the website that makes healthcare accessible!

Visit MyHealth blog

### Are you a doctor, dentist, or therapist in Switzerland?

Simplify your everyday life and that of your staff with OneDoc Pro! With the OneDoc online appointment booking module synced to your medical software, you can fully focus on what matters: your patients.

- Reduce the number of no-shows thanks to the SMS reminders sent to your patients before their appointments.
- Gain admin time and simplify the management of your practice.

- Improve your online visibility with a presence on the first platform in Switzerland for online appointment booking.
- Offer online booking to your patients: an essential service that they value.

Discover OneDoc ProRequest a free demo!

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## Find a specialist

PhysiotherapistGeneral practitioner (GP)Classic massage therapistSpecialist in general internal medicineOB-GYN (obstetrician-gynecologist)OphthalmologistVaccination centerReflexology therapistPharmacy health servicesDentistOsteopathManual lymphatic drainage therapistPsychologistAcupuncturistAesthetic medicine specialistHypnotherapistTherapeutic massage therapistDermatologistMCO nutrition therapistTraditional Chinese Medicine (TCM) specialistPediatricianAll specialties

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## Find an expertise

Tick-borne encephalitis vaccination (TBE)Flu vaccinationAllergy | AllergoTest | Allergy checkCardiovascular Prevention | CardioCheck | CardioTestAnnual check up | preventive medical checkupMusculoskeletal rehabilitationEye Examination | Eye checkDiabetes screeningCariesHepatitis A/B vaccinationContraceptionGlaucomaCataractPrenatal careScalingNeck painMedical traffic examination LEVEL 1HPV | Humane papillomavirus vaccinationMenopauseHuman Papillomavirus (HPV) screening | PAP smearRecovery physiotherapy for athletesAll expertises

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## Find an institution

Medical practiceMedical centerGroup practiceDental practicePharmacyOsteopathy practicePhysiotherapy practiceMedical groupDental clinicHealth centerOptical storeHearing aid storeClinicHospitalMedical and dental centerCare centerMedical laboratoryAlternative medicine practiceMedical imaging center

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## Frequent specialties

Physiotherapist in GenevaGeneral practitioner (GP) in GenevaSpecialist in general internal medicine in ZürichSpecialist in general internal medicine in GenevaOB-GYN (obstetrician-gynecologist) in ZürichPsychologist in GenevaReflexology therapist in GenevaAcupuncturist in GenevaPhysiotherapist in LausanneClassic massage therapist in ZürichManual lymphatic drainage therapist in GenevaClassic massage therapist in GenevaDentist in GenevaOphthalmologist in ZürichTraditional Chinese Medicine (TCM) specialist in GenevaGeneral practitioner (GP) in ZürichPsychologist in LausanneOsteopath in LausanneClassic massage therapist in LausannePsychotherapist in GenevaVaccination center in Zürich

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## Frequent expertises

Musculoskeletal rehabilitation in GenevaNeck pain in GenevaPsychological support for stress management in GenevaArthrosis in GenevaCaries in GenevaBalance training in GenevaRecovery physiotherapy for athletes in GenevaHuman Papillomavirus (HPV) screening | PAP smear in ZürichAnnual check up | preventive medical checkup in ZürichManual therapy in GenevaPrenatal care in ZürichAthlete monitoring in GenevaMenopause in ZürichContraception in ZürichPsychological support for stress management in LausanneAnterior cruciate ligament (ACL) rupture | Anterior cruciate ligament (ACL) tear in GenevaMusculoskeletal rehabilitation in LausanneToothache Infection | Toothache in GenevaUrinary tract infection (UTI) in ZürichDental implant in GenevaCardiovascular Prevention | CardioCheck | CardioTest in Zürich

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## Find practitioners

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## OneDoc

I'm a healthcare professional

About us

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## Languages

Deutsch

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## Find a specialist

Physiotherapist

General practitioner (GP)

Classic massage therapist

Specialist in general internal medicine

OB-GYN (obstetrician-gynecologist)

Ophthalmologist

Vaccination center

Reflexology therapist

Pharmacy health services

Dentist

Osteopath

Manual lymphatic drainage therapist

Psychologist

Acupuncturist

Aesthetic medicine specialist

Hypnotherapist

Therapeutic massage therapist

Dermatologist

MCO nutrition therapist

Traditional Chinese Medicine (TCM) specialist

Pediatrician

All specialties

## Find an expertise

Tick-borne encephalitis vaccination (TBE)

Flu vaccination

Allergy | AllergoTest | Allergy check

Cardiovascular Prevention | CardioCheck | CardioTest

Annual check up | preventive medical checkup

Musculoskeletal rehabilitation

Eye Examination | Eye check

Diabetes screening

Caries

Hepatitis A/B vaccination

Contraception

Glaucoma

Cataract

Prenatal care

Scaling

Neck pain

Medical traffic examination LEVEL 1

HPV | Humane papillomavirus vaccination

Menopause

Human Papillomavirus (HPV) screening | PAP smear

Recovery physiotherapy for athletes

All expertises

## Find an institution

Medical practice

Medical center

Group practice

Dental practice

Pharmacy

Osteopathy practice

Physiotherapy practice

Medical group

Dental clinic

Health center

Optical store

Hearing aid store

Clinic

Hospital

Medical and dental center

Care center

Medical laboratory

Alternative medicine practice

Medical imaging center

## Frequent specialties

Physiotherapist in Geneva

General practitioner (GP) in Geneva

Specialist in general internal medicine in Zürich

Specialist in general internal medicine in Geneva

OB-GYN (obstetrician-gynecologist) in Zürich

Psychologist in Geneva

Reflexology therapist in Geneva

Acupuncturist in Geneva

Physiotherapist in Lausanne

Classic massage therapist in Zürich

Manual lymphatic drainage therapist in Geneva

Classic massage therapist in Geneva

Dentist in Geneva

Ophthalmologist in Zürich

Traditional Chinese Medicine (TCM) specialist in Geneva

General practitioner (GP) in Zürich

Psychologist in Lausanne

Osteopath in Lausanne

Classic massage therapist in Lausanne

Psychotherapist in Geneva

Vaccination center in Zürich

## Frequent expertises

Musculoskeletal rehabilitation in Geneva

Neck pain in Geneva

Psychological support for stress management in Geneva

Arthrosis in Geneva

Caries in Geneva

Balance training in Geneva

Recovery physiotherapy for athletes in Geneva

Human Papillomavirus (HPV) screening | PAP smear in Zürich

Annual check up | preventive medical checkup in Zürich

Manual therapy in Geneva

Prenatal care in Zürich

Athlete monitoring in Geneva

Menopause in Zürich

Contraception in Zürich

Psychological support for stress management in Lausanne

Anterior cruciate ligament (ACL) rupture | Anterior cruciate ligament (ACL) tear in Geneva

Musculoskeletal rehabilitation in Lausanne

Toothache Infection | Toothache in Geneva

Urinary tract infection (UTI) in Zürich

Dental implant in Geneva

Cardiovascular Prevention | CardioCheck | CardioTest in Zürich

Find practitioners

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