Page Inspect
Internal Links
41
External Links
7
Images
34
Headings
15
Page Content
Title:OneReach - No-code Platform For Orchestrating AI Agents
Description:OneReach.ai is a platform for creating advanced multimodal AI agents designed to elevate employee and customer experiences.
HTML Size:718 KB
Markdown Size:98 KB
Fetched At:November 18, 2025
Page Structure
h1Before you build or buy another AI solution, think about getting an AI system.
h3More than just an AI agent platform
h3Business
h3Developers
h3Product Leaders
h3AI Practitioners
h3Technical Leaders
h1GSX is trusted by global industry leaders
h2One platform—infinite possibilities
h3The only platform named a leader by all major analyst groups
h2Transform your business with an intelligent digital workforce automating thousands of skills across your organization
h3Explore our interactive playground
h2Why industry leaders are choosing GSX
h2Contact Us
h2Contact Us
Markdown Content
OneReach - No-code Platform For Orchestrating AI Agents Skip to content **Named in 150+ Gartner reports** - 50 in 2025. See what Gartner® says about AI agents Learn more - Platform - Platform Overview - Tools & Capabilities - Architecture - Safety & Security - Generative Studio X and GPTs - Solutions - Retail - HR - Insurance - Legal - Logistics and Transportation - Technology - IT Service Desk - Finance - Banking - Resources - Whitepapers - Case Studies - Blog - Webinars - Analyst Recognitions - Age of Invisible Machines book - Invisible Machines Podcast - Research Fellowship - Company - About us - Press - Careers - Build your skills - Book a Demo - Contact us Menu - Platform - Platform Overview - Tools & Capabilities - Architecture - Safety & Security - Generative Studio X and GPTs - Solutions - Retail - HR - Insurance - Legal - Logistics and Transportation - Technology - IT Service Desk - Finance - Banking - Resources - Whitepapers - Case Studies - Blog - Webinars - Analyst Recognitions - Age of Invisible Machines book - Invisible Machines Podcast - Research Fellowship - Company - About us - Press - Careers - Build your skills - Book a Demo - Contact us - Enterprise - GSX Platform Overview - Tools & Capabilities - Architecture # Before you build or buy another AI solution, think about getting an AI system. Creating AI agents isn't the hard part. Forged over a decade and proven in 10,000+ deployments, GSX is the first **complete AI agent runtime environment** (circa 2019) - a hardened AI agent architecture for enterprise control and scale. Backed by UC Berkeley, recognized by Gartner, and trusted across highly regulated industries, including healthcare, finance, government and telecommunications. A complete system for accelerating AI adoption - design, train, test, deploy, monitor, and orchestrate neurosymbolic applications (agents). Explore our playground proudly **named in 50 Gartner reports in 2025** (150 total) – *See the full list* ### More than just an AI agent platform The purpose of a runtime is to turn randomness into reliability. GSX does exactly that - supporting players across your team and organization ### Business Automate tasks, workflows and processes Enable your team to focus on high-priority, strategic work. Create and orchestrate AI agents that drive greater operational efficiency, improved customer satisfaction, and faster time-to-value with GSX. ### Developers Your runtime for creating, managing and orchestrating AI agents Handle logic, state, tools, and comms for agents to run as full-stack apps—not prompts. Production requires more than LangChain—it needs a complete a agent runtime environment. Manage the lifecycle of neurosymbolic AI from design, training and testing to deployment, monitoring and optimization. ### Product Leaders Turn your vision into AI systems in production Make getting to production less of a production. Transform prototypes into differentiated AI-first products, execute roadmaps and ship features faster. Align customer/user experience, design and engineering objectives using a single orchestration layer. Less time stitching tools and more time building great experiences. ### AI Practitioners Your production-grade runtime for AI agents Real-time responsiveness. Handle tool-calling, context switching, memory, collaboration, and systems integration right out of the box. Balance deterministic and probabilistic with neurosymbolic AI solutions. ### Technical Leaders An agent runtime environment for your enterprise AI stack A scalable orchestration layer for managing distributed agent workflows, where agents can communicate, delegate tasks, and access IT systems—abstracting the complexity of infrastructure and state management. # GSX is trusted by global industry leaders An end-to-end agent runtime environment delivering enterprise-grade security and privacy with neurosymbolic AI solutions—empowering teams to design, deploy, test, and scale compliant AI agents without sacrificing agility or performance. Confidentiality Your data is used only to train your own AI solutions on your proprietary business information—never anyone else’s. Security GSX only retrieves relevant content that your users have access to. You can restrict access to sensitive data with built-in controls. Compliance Uphold the highest standards for privacy and security, including FedRAMP® authorization from the U.S. General Services Administration. ## One platform—infinite possibilities Deploy enterprise AI in hours, not months—compounding results through your own Organizational AGI (OAGI) Build your way—generative programming (vibe-coding), drag-and-drop, or code Advanced multi-agent orchestration - for any channel Human-AI collaboration: Human-in-the-Loop Enterprise-grade security & compliance Scalable & secure cloud-native platform Composable, AI-first architecture Ecosystem integration: Pre-built agents, flows, and steps Customizable skills and extensible use cases Agentic RAG-powered knowledge management Book a Demo ### The only platform named a leader by all major analyst groups Leader, Magic Quadrant For Conversational AI Platforms, 2024 Leader, Worldwide Conversational Intelligence and Analytics 2024 Leader, Forrester Wave: Conversational AI for Customer Service, 2024 Leader, Everest Conversational AI Products Peak Matrix Assessment 2024 53 HR Ce Company event RSVP 83 OP Hw Help unblock work 63 LO Fd Order food for meeting 23 HR Sd Sick day 43 HR St Scheduling candidate tests Leverage AI to work for you 93 IT Da Data analyses 13 HR Ob Off-boarding ## Transform your business with an intelligent digital workforce automating thousands of skills across your organization 1 Qa Q&A Conversational interaction with your company's knowledge base makes it easier for people to find information quickly Operations Human Resources IT Help Desk Finance Legal B2C Customer Service B2B Customer Service Customer Service Agent Assist Marketing Sales 1 OP Qa Q&A Conversational interaction with a company's operations knowledge base, enabling its use and updates across different channels: Slack, Teams, Email, Web Chat, SMS, Phone 2 OP Sc Shift covering Facilitates work shift fulfillment, managing requests for shift changes and ensuring continuous workforce availability 3 OP Fa Facilities assistance Provides conversational support for facilities-related requests and reports, such as damage reporting, cleanup requests, or vending options 4 OP Ca Catering assistance Assists in coordinating catering for on-site meetings based on location and calendar data, ensuring timely and appropriate food delivery 5 OP Oa Onboarding assistance Guides new employees through the onboarding process, automating interactions and training for a smooth transition 6 OP Im Invoice management Manages the review, approval, and execution of invoices, ensuring efficient and accurate financial operations 7 OP Cc Contract comparison Assists in comparing contracts to identify key differences and similarities, aiding in efficient contract management and negotiation 8 OP Bc Background checks Assists in conducting integrated background checks on candidates, providing timely alerts and insights for informed hiring decisions 9 OP Ps Payroll setup Automates the process of setting up new employees on payroll, ensuring a smooth and efficient onboarding experience 10 OP Cm Contract lifecycle management Assists in managing the entire contract lifecycle from creation to renewal, improving efficiency and reducing the risk of errors 11 OP Cw Company wallet Helps manage employee/company currency creation and usage, applicable for perks, trading, and bonuses 12 OP Tt Time-tracking Captures, tracks, and reports time spent on tasks, updating relevant people and systems for accurate time management 13 OP Gi Generate invoice Aids in drafting invoices using templates and system data, leveraging human oversight for accuracy and compliance 14 OP Et Expense tracking Provides conversational assistance for tracking expenses, modifying behaviors, and bringing in relevant parties when necessary 15 OP Sv Schedule visitor Helps manage scheduling and welcoming for office visitors, updates team about arrivals, and provides access information to enhance visitor experience 16 OP Pt Project time request Helps manage requests for company time allocation to projects, streamlining approval processes with the relevant parties 17 OP Ed Equipment damage reports Streamlines the reporting of damaged or stolen property, coordinating with relevant parties for replacement or repair 18 OP Eh Employee handbook Provides conversational support for inquiries and updates regarding the employee handbook, ensuring easy access to company policies 19 OP Pa Procurement advisor Collects and organizes suggestions for software and tools needed by the team, engaging appropriate personnel for procurement decisions 20 OP Ct Compliance training Delivers training on legal and compliance requirements, ensuring employee understanding and adherence for legal conformity 21 OP Ra Relocation assistance Provides conversational FAQ and request processing for relocation assistance, simplifying the transition for relocating employees 22 OP Ca Collections assistance Automates multi-channel communications around payments, including initiation, follow-up, and payment method creation 23 OP Mc Manage contract expiration Proactively manages contract renewals, compliance, replacements, or terminations, engaging relevant parties for timely decision-making 24 OP Cs Contract summarization Summarizes contracts, saving time and effort for legal professionals. 25 OP Lq Legal Q&A Offers conversational support for inquiries about company legal policies and history, providing quick access to legal information 26 OP Vr Vacation requests Manages the conversational facilitation of vacation request and approval processes, coordinating with relevant parties and systems 27 OP Hs Holiday schedule Maintains and communicates the holiday schedule, reminding staff of upcoming holidays and ensuring operational planning 28 OP Mc Made coffee Provides alerts, updates, and notifications regarding the initiation and completion of coffee brewing in the office 29 OP Dd Device detection Detects and identifies devices on the network, ensuring efficient IT management and security 30 OP Dc Data collection Aids in collecting essential information from employees or customers, streamlining data gathering processes 31 OP Ta Teach/Train AI Helps facilitate the growth of AI's knowledge base through interactive communication, enabling continual learning and improvement 32 OP El Employee Contact Lookup Provides text-based dynamic assistance for employees to find the right contact based on role, skill, department, or common interest 33 OP Ps Password reset Provides a conversational system for password resets, enhancing security and user convenience 34 OP Sb Suggestion box Helps collect and organize employee suggestions and ideas, facilitating a culture of innovation and continuous improvement 35 OP Rc Request conference Manages requests for training or conferences, including follow-up with relevant parties to facilitate professional development 36 OP Cg Contract generation Generates contract drafts based on data inputs and approved standards, streamlining the contract creation process 37 OP Cb Conference room booking Facilitates booking of conference and meeting rooms, suggesting options based on related project or meeting data 38 OP Ca Chase assistance Provides relentless reminders across all communication channels, escalating until task completion is confirmed 39 OP Wp Wifi access management Simplifies wifi access queries by providing real-time wifi credentials and login usage. Features optional password rotation for enhanced security 40 OP Td To-dos Assists in creating and managing to-do tasks, setting reminders, and helping teams stay organized and on track 41 OP Lm Leave manager Facilitates the request and approval process for leaves of absence, coordinating with HR and management for smooth transitions 42 OP Up Uniform purchase Facilitates the selection and procurement of company uniforms and supplies. Remembers preferences like size and color, and streamlines the payment process 43 OP Ei Employee IVR Offers a voice/phone-based dynamic triage system, allowing employees to navigate various operational skills through keypad or voice recognition 44 OP Ca Company directory assistance Provides internal/external navigation of the company directory, accessible through all communication channels. Assists in identifying the right contacts 45 OP Mc Meeting coordination Helps manage meeting requests, notifies appropriate parties, schedules meetings, and sends reminders for efficient meeting organization 46 OP Nm Number masking Executes calls and messages from a masked phone number, maintaining privacy and professionalism in communications 47 OP Ac Access card Manages reports for lost access cards and facilitates the procurement of new cards through appropriate systems and personnel 48 OP Rw Remote work support Provides essential guidance and resources for remote employees, addressing their unique needs and challenges in a distributed work environment 49 OP Tm Ticket management Facilitates the creation and management of tickets in the helpdesk system, enhancing IT support efficiency 50 OP Pt Pay by text Facilitates secure and convenient payment processing via SMS and secure rich web chat 51 OP Sl Sick leave Coordinates employee sick-day requests and notifications, integrating with HR and payroll/benefits functions for comprehensive management 52 OP Im Inventory management Aids in managing inventory of materials, supplies, and resources, updating and involving the necessary internal and external parties 53 OP Eh Employee Health and safety Delivers essential training on health and safety protocols, ensuring a safe and informed workplace environment 54 OP Ce Company event RSVPs Manages RSVPs and reminders for company events, ensuring well-organized and well-attended corporate gatherings 55 OP Rr Round robin Manages a sequence of call connections with designated parties, ensuring efficient communication and response 56 OP Es Employee satisfaction survey Facilitates custom employee satisfaction surveys, providing comprehensive results and reports. Identifies anomalies and establishes a baseline for trend analysis 57 OP Ce Contract execution Streamlines sharing and collecting signatures on PDF documents, combined with smart contract reminders for critical events like renewals 58 OP Bs Benefits support Provides assistance with employee benefits inquiries, helping navigate claims and actions related to their specific benefits packages 59 OP Cr Customized reminder Creates and executes reminders across various channels, tailored to the creator’s preferences and schedule 60 OP Sr Supply requests Manages requests for company supplies through a conversational system, ensuring timely fulfillment of employee needs 61 OP Pp Pay by phone Enables efficient secure payment processing via voice or phone systems 62 OP Es Environmental sustainability Helps promote environmental sustainability by providing training and support. 63 OP Rg Report generator Assists in generating reports from various data sources, providing dynamic insights and analytics for informed decision-making 64 OP Cd Check deposit Utilizes OCR and image recognition to facilitate check deposits through approved communication channels, enhancing financial efficiency 65 OP Od Offboarding documentation Streamlines the collection and execution of employee offboarding documentation, ensuring a compliant and orderly process 66 OP Cc Charge credit cards Facilitates secure and automated charging of payment methods, streamlining transaction processes 67 OP Os Onsite safety training Assists in facilitating site-specific safety training to ensure employees are aware of hazards and protocols 68 OP Er Expense reporting Helps streamline the generation and submission of expense reports, ensuring accuracy and compliance with company policies 69 OP Cc Compliance communication Delivers consistent, accurate information about company policies and legal requirements, ensuring informed and compliant employees 70 OP Pm Payment Method Updates Facilitates the capture and update of payment method information, ensuring secure and up-to-date transaction processes 71 OP Iq IT Q&A Assists in providing conversational support for inquiries about company IT information, policies, and history, aiding in tech-related queries 72 OP Gt Team goal tracker Captures and shares updates regarding team goals, leveraging gamification to keep people on track and aligned with objectives 73 OP Pc Policy compliance Helps to facilitate employees acknowledging and complying with company policies through conversational AI interactions 74 OP As Account status Assists in updating and editing of account statuses, ensuring current and accurate customer account information 75 OP Lc Labor law compliance Provides labor law updates, accurate documentation, streamlined processes, and assists in data-driven decision-making for compliance 76 OP Oa Overlap assistance Assists in analyzing internal communications and reports to identify and intercept overlapping efforts, facilitating more efficient operational planning 77 OP Cu Contact information updater Facilitates the confirmation and updating of contact information, streamlining communication preferences and accessibility needs 78 OP Pm Payroll management Handles payroll-related queries, offering support and information to employees regarding their compensation and related issues 79 OP Tr Tuition reimbursement Assists in managing requests and approvals processes for tuition reimbursements, streamlining educational support for employees 80 OP Ia Induction process Automates the induction process for new hires, encompassing training and engagement activities for an effective start 81 OP Cg Compliance guidance Offers accurate and up-to-date information to guide employees through various policies, laws, and compliance-related questions 82 OP Pd Pay discrepancy Assists in managing the creation and resolution of pay discrepancy reports, liaising with relevant personnel to ensure accurate compensation 83 OP Pa Personality assessment Facilitates conversational personality tests, provides detailed reports, and enables sharing of results for team-building and personal insights 84 OP Pm Project management Assist with project management by providing updates and tracking progress 85 OP Et Employment termination tracking Facilitates policy-compliant processes for exiting the company, including checklists and off-boarding item management 86 OP Tw Troubleshooting wizard Provides dynamic conversational troubleshooting, integrating with historical data and multimedia resources for efficient problem-solving 87 OP Cu Compliance auditing Assists in auditing HR processes to ensure adherence to legal requirements and regulations, promoting organizational integrity 88 OP Cm Compliance monitoring Sends alerts to HR personnel when policies require attention or data suggests difficulties in employee adoption 89 OP Oc Offboard customer Assists in managing compliant communication and checklist processes for offboarding customers, ensuring a smooth and professional conclusion 90 OP Ca Compliance assistant Aids in compliance and policy creation, ensuring adherence to local laws and regulations, including workplace safety and culture 91 OP Pt Employee productivity tracking Assists in monitoring and analyzing employee productivity metrics, identifying areas for improvement and opportunities for recognition 92 OP Bp Employee benefits personalization Personalizes benefits offerings based on individual employee preferences and needs, enhancing employee satisfaction 93 OP Fa Form assistance Aids in creating and configuring forms conversationally, automating the backend code generation for tailored form functionalities 94 OP Ca Communications analysis Analyzes unstructured data from emails, Slack, etc., to identify communication trends and insights, aiding in performance improvement 95 OP Er Employee risk alerts Utilizes data analytics to identify and alert about potential employee risks, offering insights for preventive measures 96 OP Un Unblocker Assists in identifying and addressing operational blockers, engaging appropriate systems and personnel for efficient resolution 97 OP Da Data analysis Employs machine learning and traditional analytics to analyze, process, and visualize data. Uncovers hidden insights for informed decision-making 98 OP Dq Data quality enhancement Assists in improving data quality by cleaning and standardizing, enhancing its usability for analysis and strategic applications 99 OP Fr Facial Recognition Aids employees in using facial recognition for security/authentication. Streamlines the intake, registration, and approval processes. 100 OP St Security vulnerability testing Assists in testing security system vulnerabilities, continuously relearning and coordinating with appropriate teams for system integrity 1 HR Qa HR Knowledge Base Conversational interaction with HR knowledge base, enabling use & updates. Operates in company channels (Slack, Teams, Email, Chat, etc.) 2 HR Hs Holiday Schedule Assists in maintaining and communicating/reminding staff about holiday schedule 3 HR Br Benefits Enrollment Reminders Sends reminders and notifications to employees about benefits enrollment deadlines and requirements. 4 HR Vr Vacation Requests Helps facilitate vacation requests and the approvals process with associated parties and systems 5 HR Rd Employee Mental Health Resource Directory Provides a directory of mental health resources and support services available to employees 6 HR Sd Sick day Helps with managing employee sick-day requests/notifications. Notifies the team, requests coverage as needed, etc 7 HR Cs Candidate Screening Assists with the initial screening with job applicants based on predefined criteria 8 HR Rc Request Conference Helps capture requests for training or conferences, including follow-up and preparation with appropriate team members 9 HR Hs Employee Health and Safety Training Facilitates training on health and safety protocols and best practices to ensure a safe work environment 10 HR Rh Report Harassment Assists in creating harassment incident-reports, creating records in the correct places and involving the appropriate parties 11 HR Bs Benefits Support Assists with answering employee questions about their specific benefits packages and helps them navigate actions and claims against it. 12 HR So Shout Out Helps capture and share accolades from employees about their successes and wins 13 HR Ts Candidate Test Scheduling Assists with scheduling tests for candidates 14 HR Rm Employee Referral Management Helps simplify the employee referral process, notifying employees about open positions and chasing them for referrals 15 HR Cg Legal Compliance Guidance Provides accurate and up-to-date information to guide employees through various policies and compliance-related questions 16 HR Ca Candidate Analysis Helps to assess candidates based on defined factors, such as market data, company history, goals, job description, etc 17 HR Cr Candidate Recommendations Makes recommendations for which candidates to seriously consider, based on criteria defined by the hiring manager 18 HR Hi New Hire Info Assists with answering questions and providing updates regarding new hires, engaging a human in the loop as appropriate 19 HR Tf Employee Training Feedback Collecting/analyzing feedback from employees about the effectiveness of training programs, enabling continuous improvement 20 HR Eh Employee Handbook A conversational employee handbook, allowing employees to ask questions, find resources, and get in touch with the HR team as needed 21 HR Ecr Employee Candidate Referral Assists with information gathering, processing and notifications regarding referrals made by current employees 22 HR Ra Relocation Assistance Facilitates a conversational FAQ and request process for relocation for work 23 HR Ct Candidate Tests Assists in facilitating tests with candidates and hiring managers 24 HR Rr Employee Recognition and Rewards Assists with enabling managers to recognize and reward employees for their contributions and achievements 25 HR Lc Legal Compliance Monitoring Sends alerts to HR personnel when policies require attention or if data suggests employees are not adopting them 26 HR Is Interview Scheduling Helps schedule interviews with candidates and with the appropriate individuals on the team, coordinating schedules efficiently 27 HR Es Employee Engagement Surveys Conducts engagement surveys and analyzing the results to improve employee engagement and retention 28 HR Si Schedule group interview Helps find time for group interviews in the appropropriate teammates' calendars, and sending prep materials as needed 29 HR Oa Onboarding Assistance Helps guide new employees through the onboarding process, tracking tasks, and getting them access to all the right accounts 30 HR Pa Induction Process Automation Assists with the induction process for new employees, including training and engagement 31 HR Rs Remote Work Support Provides guidance and resources to employees working remotely, addressing their unique needs and challenges 32 HR Ct Employee Skill Certification Tracking Helps track and manage employee skill certifications and training requirements 33 HR St Sourcing Talent Helps to identify and attract potential candidates for open positions via social media 34 HR Rr Fielding Routine HR Requests Assists with handling routine HR inquiries and requests from employees, providing quick and accurate responses 35 HR Bb Create Brown Bag Helps find and schedule time with the appropriate parties, as well as booking meeting space and finding lunch plans 36 HR Ot Office Theme Collects office theme-day and party suggestions and facilitates voting, scheduling and notifying employees 37 HR Ws Employee Well-being Scorecards Generates personalized well-being scorecards for employees to track and improve their overall well-being 38 HR Fc Employee Feedback Collection Helps gather feedback from employees on various aspects of their work experience, enabling continuous improvement 39 HR Pf Submit Positive Feedback Provides a conversational way to provide quick, policy-compliant, positive feedback and constructive criticism about peers 40 HR Rs Resume Skill Assists in the collection, analysis and storage of candidate resumes for conversational search and perusal by the hiring team 41 HR Bc Background Checks Provides intelligent, integrated background search on any candidates entering the system, and corresponding notifications/alerts 42 HR Lc Labor Law Compliance Helps notify team of new labor law updates and helps them update documentation to ensure compliance with labor laws 43 HR Eb Employee Benefits Education Educating employees about available benefits, coverage details, and how to make the most of their benefits package 44 HR Cv Conversational Venting Listens to employee problems and helps sort through resolution tactics 45 HR Pc Policy Acknowledgment and Compliance Helps employees read company policies and compliance requirements, tracking progress and ensuring understanding 46 HR Ba Employee Benefits Enrollment Assistance Helps guide employees through the benefits enrollment process and escalating to HR professionals as needed 47 HR Tt Employment Termination Tracking Assists with facilitating and tracking policy-compliant tasks for terminating employment 48 HR Id Wellness Incentive Drip Provides conversational engagement that helps drive behavior/adherence to wellness programs 49 HR La HR Legal Assistant Helps HR team with legal questions and leverages Human-in-the-Loop capabilities as needed with counsel 50 HR Bp Behavior Policies Helps provide conversational explorations of behavior policies, and timed check-ins on such behaviors 51 HR Ds DEI Surveys Assists in assessing and surveying how personal views the DEI landscape within the company 52 HR Pb Employee Performance Benchmarking Assists with benchmarking employee performance against industry standards to encourage and promote improvement 53 HR Ht HR Training Assists in onboarding for members of the HR team, helping them to get familiar with company-specific HR policies and procedures 54 HR Bp Employee Benefits Personalization Personalizing benefits offerings based on individual employee preferences and needs 55 HR Ec Employee Remote Work Productivity Provides guidance and resources to help employees maximize their productivity while working remotely 56 HR Pt Personality test Facilitates conversational personality tests as well as reporting/results, sharing with the rest of the team to improve communication 57 HR Ms Performance Management Support Assists in the performance management processes, providing guidance and support to employees and managers 58 HR Cc Compliance Communication Helps deliver information about company policies and legal requirements to employees, providing updates as needed 59 HR Wc Employee Well-being Check-Ins Conducts regular check-ins with employees to assess their well-being and satisfaction, providing support as needed 60 HR Sa Succession Planning Assistance Helps support HR in identifying and developing potential successors for key roles within the organization 61 HR Ms Internal Mobility Support Assisting employees in exploring internal job opportunities and getting connected with the right people 62 HR Hs Mental Health Support Offers resources and support for employees' mental health and well-being, including stress management and counseling services 63 HR Cr Candidate Offers Helps produce candidate offers based on various data points, including candidate tests, location, experience, etc 64 HR Ms Multilingual Support Helps with providing support for employees in multiple languages, catering to global workforces 65 HR Mh Employee Mental Health Awareness Campaigns Helps with raising awareness about mental health issues and promoting a supportive workplace culture 66 HR Pm Payroll Management Assists in handling payroll-related queries, providing information and support to employees regarding compensation and escalating as needed 67 HR Ds Diversity, Equity, and Inclusion (DEI) Support Helps provide resources and guidance to promote diversity, equity, and inclusion within the organization 68 HR Bg Compensation and Benefits Guidance Provides support to HR managers in guiding employees through compensation and benefits-related processes 69 HR Ps Employee Assistance Program (EAP) Support Assists in providing information and resources to employees through an EAP for personal and work-related challenges 70 HR Ct Employee Legal Compliance Training Delivers training on legal and compliance requirements to ensure employee understanding and adherence 71 HR Pc Employee Performance Coaching Helps provide coaching and feedback to employees to enhance their performance and professional development. 72 HR Bo Employee Benefits Optimization Assisting employees in optimizing their benefits package to suit their individual needs and preferences 73 HR Ei Exit Interviews Helps facilitate exit interview scheduling and capturing the right information 74 HR Sk Strategic Skills Development Recommends development of skills for employees based on their role, such as Gen AI training and best practices 75 HR Ca Data Collection and Analysis Helps collect and analyze data from employee queries to improve responses over time 76 HR Pm Employee Recognition Program Management Assists in developing and managing employee recognition programs, including nominations, awards, and celebrations 77 HR Ta Employee Career Transition Assistance Assisting employees in transitioning to new roles within the organization or exploring external opportunities 78 HR Bs Employee Work-Life Balance Support Offers resources to help employees with a healthy work-life balance, prioritize their time, and manage stress 79 HR Pb Candidate Profile Building Helps collect and synthesize candidate information into an internally shareable profile for use during interviews 80 HR Ir Employee Performance Improvement Resources Provides resources and tools to support employees in improving their performance and achieving their goals 81 HR Td Training and Development Helps deliver customized training for employees, helping them practice and develop new skills and tracking their progress 82 HR Pf Employee Performance Feedback Assists in providing feedback to employees on their performance, facilitating continuous improvement 83 HR Ws Employee Well-being Survey Analysis Helps analyze employee well-being survey data to identify trends and areas for intervention and improvement 84 HR Dr Employee Skill Development Roadmaps Helps create personalized roadmaps for employees to develop and enhance their skills based on career aspirations 85 HR Cs Preparation for Challenging Situations Helps HR professionals prepare for difficult and sensitive conversations, via stimulating questions, etc 86 HR Pp Employee Performance Prediction Helps predict employee performance and identify potential areas for support and development 87 HR Eq Emotional IQ Development Assists employees in developing and expanding their emotional intelligence, to enhance their ability to work with others 88 HR Pp Learning Path Personalization Helps to create personalized learning paths for employees based on their skills, interests, and career goals 89 HR Dp Career Development Planning Assists employees in creating and executing personalized career development plans 90 HR Mp Employee Mentorship Program Assists in the establishment and management of mentorship programs within the company 91 HR Ai HR Analytics and Insights Helps to analyze unstructured data from employee interactions to spot trends and better assist employees 92 HR Rt Conflict Resolution Training Assists HR in scheduling, coordinating and facilitating training for conflict management and resolution 93 HR Od Offboarding Documentation Facilitates collection and execution of employee offboarding, and helps delete accounts and access permissions 94 HR Pt Employee Productivity Tracking Helps monitor and analyze employee productivity metrics to identify areas for improvement and recognition. 95 HR Cs Conflict Support Assists staff in managing and resolving conflicts between employees, providing guidance and resources 96 HR Pm Compliance and Policy Making Helps with compliance and creating policies that adhere to local laws and regulations, including safety and culture 97 HR Ec Employee Conflict Mediation Assists employees directly in mediating conflicts between one another providing an neutral and unemotional 3rd party 98 HR Ap Employee Advocacy Programs Helps facilitate employee advocacy initiatives and encouraging employees to become brand ambassadors 99 HR Ca Legal Compliance Auditing Assists in auditing HR processes to ensure adherence to legal requirements and regulations 100 HR Cg Culture Merger Guide Helps in development, coordination and facilitation of guidance for teams, departments or companies merging into a cohesive group 1 HD Qa Q&A Provides a conversational interaction with company's knowledge base, enabling use and updates across different channels: Slack, Teams, Email, etc. 2 HD Mc Multi Channel Support Provides a one-stop-shop support assistance through various channels such as chat, email, and phone 3 HD Pr Password Reset Helps users to reset their passwords through a conversation, automating security workflows 4 HD Pt Printer Troubleshooting Assists users in resolving printer issues such as paper jams or connectivity problems 5 HD Kb Knowledge Base Helps to develop and maintain a comprehensive knowledge base for IT support 6 HD Ps Procurement Suggestions Collects and organizes suggestions for software and tools for the team, and engaging the appropriate personnel 7 HD Sa User Satisfaction Analysis Analyzes user satisfaction data to help identify areas for improvement in IT service desk support 8 HD Cs Network Connectivity Support Helps users troubleshoot and resolve network connectivity issues 9 HD Ec Email Configuration Guides users through setting up and configuring their email accounts 10 HD Ca Service Catalog Access Provides access to the company's IT service catalog for employees to request services 11 HD Ia Software Installation Assistance Guides users through the process of installing software on their devices via natural conversation 12 HD Us User Satisfaction Surveys Assists in developing and conducting surveys to measure user satisfaction with IT service desk support 13 HD La Legal Assistant Helps team with legal questions and answers while leveraging Human-in-the-Loop capabilities as needed 14 HD Ds Remote Desktop Support Assists users with accessing their work computers remotely 15 HD Tm Ticket Management Conversationally creates a ticket in helpdesk ticketing system and guides it through appropriate workflows 16 HD Bg Data Backup Guidance Guides users on how to backup their data securely 17 HD Er Equipment Damage Reports Helps collect information regarding stolen/damaged property, notifies appropriate partiesand also facilitates replacement 18 HD Af Access Card/Fob Creates reports for lost access cards, plus completes approval and procurement of new cards through appropriate parties/systems 19 HD Sc Feedback Collection Collects feedback from users to improve IT service desk operations 20 HD As Application Support Provides assistance with using and troubleshooting various applications 21 HD Vs VPN Setup Assists users in setting up and troubleshooting VPN connections for secure remote access 22 HD Po Device Performance Optimization Provides tips for optimizing device performance and speed to customers and employees 23 HD Dp Asset Disposal Procedures Informs users about proper procedures for disposing of IT assets 24 HD Ir Incident Reporting Enables users to report IT incidents and track their resolution status 25 HD Dm Mobile Device Management Helps users with managing their mobile devices for work purposes 26 HD Ua Software Update Assistance Guides users through updating software to the latest versions and sharing new features and upgrades 27 HD Ef Event Feedback Facilitates design and execution of collecting feedback from IT workshops and training events 28 HD Tm Ticket Management Assists with managing and prioritizing IT service desk tickets for efficient resolution 29 HD At Security Awareness Training Provides information and tips on cybersecurity best practices for employees 30 HD Pg Procurement Guidance Guides users through the process of procuring IT equipment and services 31 HD Te Training Enrollment Helps employees enroll in IT training programs and courses, making sure that required classes are attended 32 HD Os User Onboarding Support Facilitates specialized support for new employees during the onboarding process 33 HD Po Personnel Onboarding Support Facilitates specialized support for new IT Service Desk employees during the onboarding process 34 HD Tw Troubleshooting Wizard Helps with conversational troubleshooting with integrations into ticket-history and tutorial content 35 HD Hd Hardware Issue Diagnosis Helps users diagnose and fix hardware issues with their devices in any channel 36 HD Ms Virtual Meeting Setup Helps users set up and troubleshoot virtual meeting platforms and tools 37 HD At Remote Access Troubleshooting Assists users in troubleshooting issues related to remote access to company resources 38 HD Ra Data Recovery Assistance Helps facilitate the process of recovering lost or corrupted data, ensuring privacy is upheld 39 HD Ms Project Management Support Assists employees with IT project management tasks and tools, keeping employees connected and in the loop 40 HD Ap Data Access Permissions Assists users in understanding and managing data access permissions 41 HD Ai Asset Inventory Helps provide information on managing and tracking IT assets within the company, conversationally allowing employees to access it 42 HD Ca Legal Compliance Auditing Helps in auditing IT and Helpdesk processes to ensure adherence to legal requirements and regulations 43 HD Er User Empowerment and Recognition Assists in recognizing and rewarding users who actively contribute to the improvement of IT support resources and processes 44 HD Pc Policy Clarifications Answers questions related to company IT policies and guidelines 45 HD Bp Data Security Best Practices Educates users on best practices for data security and privacy 46 HD Ir Incident Reporting Enables users to report security incidents and breaches, notifying leadership and engaging response measures 47 HD Ep Escalation Procedures Assists with defining and executing escalation procedures for IT support issues, adding Human-in-the-Loop as needed 48 HD Ks Knowledge Sharing Facilitates knowledge sharing among IT service desk agents and different teams for better team collaborations 49 HD Ks Knowledge Sharing Facilitates knowledge sharing among users to build a collective repository of IT support resources and best practices 50 HD Sp Support Personalization Assists in personalizing IT support experiences based on individual user preferences and needs 51 HD Cp Capacity Planning Assists in planning for IT infrastructure and resource capacity, gathering goals from team leaders 52 HD Lm Software License Management Assists users with managing and renewing software licenses 53 HD Ct Compliance Training Offers training on IT compliance requirements and regulations, and tracks employee progression 54 HD Pm Performance Metrics Provides information on IT performance metrics and key indicators 55 HD Ss Accessibility Standards Support Assists in upholding IT service desk standards for accessible and inclusivity for all users 56 HD Se User Support Empowerment Advocacy Helps support users in advocating for their IT help desk needs and preferences 57 HD Sr User Satisfaction Reporting Assists in reporting to share analysis of user satisfaction data to identify areas for improvement in IT service desk support 58 HD Sm Mentorship Assistance Assists in facilitating opportunities for experienced users to guide and support newer users in their IT support journey 59 HD Vm Vendor Management Provides information on managing relationships with IT vendors, partners, and technology suppliers 60 HD Pb Performance Benchmarking Assists in benchmarking IT service desk performance against industry standards 61 HD Ec Agent Support Empowerment Collaboration Helps to connect agents with one another to co-create and improve IT support resources and processes 62 HD Ge Governance Education Educates employees on IT governance principles and practices 63 HD Bp Budget Planning Provides guidance on IT budget planning and expenditure 64 HD Ra Risk Assessment Guides users through conducting risk assessments for IT systems and processes, making sure best practices are followed 65 HD Ep User Support Empowerment via Partnerships Assists in identifying and facilitating partnerships with internal and external organizations to provide additional support resources for users 66 HD Cm Change Management Assists users in understanding and adapting to IT changes within the company 67 HD Sl Level Agreements Supports staff in understanding and supporting SLAs 68 HD It Incident Trend Analysis Helps to analyze trends in IT service desk incidents, highlighting possible areas for improvement 69 HD Sr Reporting Generates reports on IT service desk performance, resolution times and user satisfaction 70 HD Qa Quality Assurance Assists in implementing quality assurance processes for IT service desk interactions 71 HD Fa Feedback Analysis Assists in analysis user feedback to identify areas for improvement in IT service desk support 72 HD Eg User Support Empowerment Gamification Implements gamification elements to motivate and empower users in their IT support journey 73 HD Ml Multilingual Support Assistance Provides agents with realtime in assisting users across languages 74 HD Et User Empathy Training Assists in training IT service desk agents to empathize with users' IT issues and challenges 75 HD Ds Data Migration Support Assists users in migrating data between systems or platforms 76 HD Rt Response Training Offers training on responding to IT incidents and emergencies, tracking employee progress and understanding 77 HD Sd Performance Analysis Provides insights into IT service desk performance metrics and analysis 78 HD Tp Training Programs Assists in developing and implementing training programs for IT service desk agents and tracking progress 79 HD Ux User Support Experience Measurement Measures and analyzes the overall user support experience to drive improvements 80 HD Sm SLA Management Assists in managing and maintaining service level agreements for IT service desk operations 81 HD Tw User Training Workshops Assists in the development and facilitation of workshops to train users on IT best practices and tools 82 HD Cp Continuity Planning Assists in planning for IT service continuity and resilience 83 HD Rt Remote Support Tools Helps to implement tools for remote IT support and troubleshooting, and tracking progress towards resolution 84 HD Ue User Education Programs Assists in developing and facilitating educational programs to enhance users' IT knowledge and skills 85 HD Ec User Support Empowerment Campaigns Assists in developing and implementing campaigns to empower users with knowledge and resources for IT support 86 HD Rp Disaster Recovery Planning Offers guidance on disaster recovery planning for IT systems and data 87 HD Rp Incident Response Playbooks Helps develop standardized playbooks for common IT incidents, walking employees through best practices 88 HD Ap Audit Preparation Assists in preparing for IT audits and compliance checks 89 HD Ca Audits Provides guidance on preparing for and undergoing IT compliance audits 90 HD Uc User Communication Strategies Assists in developing, improving and facilitating communication strategies for IT service desk interactions 91 HD Er Empowerment Recommendations Suggests platforms and tools to further empower users to take control of their IT support experience 92 HD Ew User Support Empowerment Workshops Helps develop and implement workshops to educate and empower users with IT support skills and knowledge 93 HD Ee User Support Empowerment Events Assists in organizing events to engage users and empower them with IT support resources and skills 94 HD Fr Facial Recognition Facilitates intake, registration and approvals to aid employees in utilizing facial-recognition as an security/authentication function 95 HD Ee User Experience Enhancement Assists in analyzing and making suggestions for improving the overall user experience of IT service desk interactions 96 HD Ua User Satisfaction Analysis Analyzes user satisfaction data to identify areas for improvement and drive continuous enhancement of the IT support experience 97 HD Ss Self-Service Management Assists in managing development and updates to self-service skills 98 HD Ai User Advocacy Initiatives Assists in empowering users to advocate for their IT support needs and preferences, sharing feedback with the team 99 HD Fi User Support Feedback Integration Assists in integrating user feedback into continuous improvement initiatives for IT service desk support 100 HD Jm User Journey Mapping Assists in mapping out the user journey for IT support interactions to identify pain points and improvement opportunities 1 FI Qa Q&A Conversational interaction with Finance knowledge base, enabling use & updates. Operates in company channels (Slack, Teams, Email, Chat, etc.) 2 FI Kb Knowledge Base Conversational interaction with your company's knowledge base to make it easier for the marketing team to find company information quickly 3 FI Fa Financial Advice Advises clients on simple questions and escalates to the right financial consultants when Human-in-the-Loop is needed 4 FI Ra Automated Loan Repayment Assistance Provides automated guidance and reminders for loan repayment schedules, aiding borrowers in managing loans 5 FI Ir Account Information Retrieval Provides information on pending transactions, card bonus points, recurring payments, and card limits for self-service 6 FI Mc Financial Market Commentary Delivers personalized commentary and analysis of financial market trends and events, keeping users informed and updated 7 FI Ft Financial Task Ticketing Helps manage ticketing and ticket communications for internal and external finance tasks for both people and IDWs 8 FI Mr Market Research Assists in gathering and analyzing market research, allowing you to talk with your financial data for investment decisions 9 FI Sm Credit Score Monitoring Allows users to inquire about and monitor their credit scores using conversational interactions, promoting financial awareness and responsibility 10 FI Tn Tracking and Notifications Keeps track of transactions, providing notifications to users about their financial activities and account balances 11 FI Ip Invoice Processing Streamlines invoice processing and payment reconciliation, reducing manual effort and errors and executing workflows 12 FI It Investment Tracking Helps track and monitor investments, providing real-time updates on portfolio performance and personalized recommendations 13 FI Sa Document Gathering and Sharing Assistance Simplifies the process of sharing documents such as loan applications, by guiding users through processes 14 FI Cs Credit Scoring Helps to assess credit worthiness, enabling more accurate and inclusive credit scoring 15 FI Gs Financial Goal Setting Assists individuals in setting and tracking financial goals, providing personalized recommendations and progress updates 16 FI Fs Financial Summaries Generates automated summaries of financial news and reports, providing concise and relevant information 17 FI Dc Financial Data Collection Helps finance team collect required info from employees or customers 18 FI Dv Financial Data Visualization Generates visual representations of financial data and trends by creating charts on demand, like pie charts, line charts, bar graphs, etc 19 FI Lq Financial Literacy Quizzes Offers interactive financial literacy quizzes and educational content, making personalized recommendations along the way 20 FI Ma Debt Management Assistance Provides personalized debt management advice and strategies tailored to individual financial situations 21 FI Pr Investment Performance Reporting Generates automated investment performance reports, providing users with insights into portfolios and trends 22 FI Le Financial Literacy Education Provides financial education and guidance to customers, promoting better financial decision-making and understanding 23 FI Ae Agent Empowerment Helps streamline common customer intents like balance inquiries, transfers, and fraud alerts 24 FI Et Voice-controlled Expense Tracking Enables users to track and categorize expenses using voice commands, simplifying personal and business finance management 25 FI Mu Market Updates Delivers automated updates on financial market trends, stock prices, and economic news that is personalized to the customer 26 FI Ru Financial Regulatory Updates Provides automated updates on financial regulations and compliance requirements, ensuring businesses stay informed and compliant 27 FI Pc People Coordinating Assists in managing finance personnel and coordinating schedules for projects 28 FI Ba Budgeting Assistance Assists users in creating and managing budgets suited to their needs and purchase history, promoting financial discipline 29 FI Ga Financial Goal Alignment Helps users to align their financial goals with personalized investment strategies and risk profiles 30 FI Pd Financial Portfolio Diversification Guides users in diversifying their investment portfolios based on risk tolerance and market conditions 31 FI Fn Live Company Financial News Posts relevant financial news to news feed in preferred company channels 32 FI Ap Loan Application Processing Automates the loan application and compliance process, providing instant responses and improving customer experience 33 FI Ft Voice-activated financial tasks Enables employees to perform financial tasks using voice commands, enhancing convenience and accessibility 34 FI Pr Financial Product Recommendations Offers personalized recommendations for credit cards, loans, savings accounts, etc. based on individual needs 35 FI Pc Financial Product Comparison Allows users to compare financial products such as loans, credit cards, and insurance plans through conversation 36 FI Ha Financial Decision History Analysis Analyzes and provides insights into users' past financial decisions and behaviors, offering recommendations 37 FI Cm Contract Management Uses templates to draft contracts and facilitates workflow of contract review, compliance and analysis 38 FI Fr Voice-driven Financial Reporting Enables voice-driven access to financial reports and data, improving accessibility and efficiency for analysts and decision-makers 39 FI Cu Credit Underwriting Streamlines credit underwriting processes by helping to draft and facilitating review 40 FI Rr Regulatory Reporting Streamlines regulatory reporting processes by automating data collection, analysis, and alerting workflow 41 FI Dm Financial Document Management Helps streamline document classification, search, and management, drastically improving search efficiency 42 FI To Tax Optimization Assists with analyzing tax optimization strategies and provide personalized tax-saving recommendations to individuals and businesses 43 FI Ft Voice-enabled Financial Planning Tools Provides interactive financial planning tools accessible through voice commands 44 FI Sa Financial Strength Analysis Analyzes the company's or individual's financial strengths and weaknesses based on historical data 45 FI Ia Insurance Assistance Assists customers and employees in understanding insurance products, filing claims, and managing policies 46 FI Rp Retirement Planning Provides interactive retirement planning tools accessible through voice and natural language 47 FI Ff Financial Forecasting Assists in preparing forecasts for informed decision-making and sends automated reports as needed 48 FI St Financial Statement Reconciliation Prepares statements with recommendations on how to reconcile income with expenses 49 FI Ct Compliance Training Provides automated compliance training and reminders for employees, helping to ensure adherence to regulatory requirements 50 FI At Algorithmic Trading Assists in executing trades based on predefined criteria, improving speed and accuracy in trading 51 FI Ra Investment Risk Assessment Helps investors in assessing and understanding the risk profiles of their investment portfolios 52 FI Pb Financial Performance Benchmarking Helps benchmark financial performance against industry standards and peers 53 FI Sa Personalized Savings Assistant Assists with developing and facilitating personalized savings plans, goal tracking, and financial planning tools for both customers and employees 54 FI Cc Credit Counseling Provides personalized credit counseling and debt management advice based on individual financial situations 55 FI Pv Investment Portfolio Voice Allows investors to analyze and assess the company portfolio for improved valuation and predictions 56 FI Rc Regulatory Compliance Assists in ensuring compliance with financial regulations through automated monitoring and reporting 57 FI Ds Financial Decision Support Offers real-time financial decision support and guidance through voice interactions, helping people make informed decisions 58 FI Pr Financial Performance Reviews Generates automated performance reviews and analysis of financial portfolios, providing summaries and recommendations 59 FI Er Internal & External Reporting Assists in preparing internal and external reporting, including the right information and sending scheduled reports 60 FI Fs Financial Stewardship Assists in stewardship of the company's assets and recommends where to allocate more money 61 FI Tm Real-time Transaction Monitoring Monitors transactions in real-time to detect suspicious activities and prevent fraud 62 FI Dr Complaints and Dispute Resolution Assists in handling internal complaints and disputes through automated conversational interfaces, improving resolution times 63 FI Ts Trade Settlements Assists with the trade settlement processes, reducing settlement times and operational risks in trading activities 64 FI Bd Budget Development Assists in coordinating development of annual operating and capital budgets 65 FI Po Investment Portfolio Optimization Assists users in optimizing their investment portfolios based on risk tolerance, market conditions, and financial objectives. 66 FI Cf Cash Flow Tracking Assists in tracking cash flow and makes cash flow data accessible through conversation 67 FI Ir Investor Relations Offers automated portfolio management services, rebalancing, and performance tracking for investors 68 FI Sc SEC Compliance Assists in ensuring compliance with SEC and other regulatory entities by notifying employees and executing workflows 69 FI Gr GAAP Research and Analysis Provides in-depth research and analysis of Generally Accepted Accounting Principles to ensure compliance and understanding of the latest standards 70 FI Ef Economic Forecasting Assists in analyzing economic indicators and forecasting trends, aiding in strategic decision-making for businesses and investors 71 FI Gc GAAP Compliance Assists with ensuring compliance with GAAP and notifies team of updates or risks 72 FI Oa Operational Analysis Assists in analyzing internal operations and identifying areas for cost reduction 73 FI Cg Corporate Governance Assists in overseeing corporate governance and ethical compliance, sending reports and recommendations to employees 74 FI Pr Portfolio Recommendations Provides personalized investment portfolio recommendations based on individual risk tolerance, financial goals, and market 75 FI Gf GAAP Financial Statement Preparation Aids in the preparation of financial statements in accordance with GAAP, providing guidance on the proper presentation of financial data and disclosures 76 FI Ia Personalized Investment Analysis Provides personalized investment insights and recommendations based on individual profiles and market trends 77 FI Ta Tax Assistance Assists individuals and businesses in preparing and filing taxes, facilitating compliance, ensuring accuracy and compliance with tax laws 78 FI Si Secure Information Helps manage which user should have access to which information and monitors unusual requests, sending notifications as needed 79 FI Ia Investment Analysis Researches revenue opportunities and economic trends 80 FI Fc Financial Control Assists with ensuring well-controlled fiscal management and project coordination 81 FI Fs Financial Strategy Assists in developing and iterating on the company’s financial planning and strategy 82 FI Rm Risk Management Provides strategies to identify, assess, and prioritize risks, as well as methods to mitigate or transfer the risks 83 FI Fm Financial Modeling Assists in developing financial models for forecasting and decision-making, based on personal preferences 84 FI Bv Business Valuation Assists in determining the economic value of a business or an asset for various purposes such as mergers and acquisitions, financial reporting, and litigation 85 FI Ma Mergers & Acquisitions Assistant Assists with M&A by providing updates and making recommendations based on M&A history in their marketplace 86 FI Pa Predictive Analytics Analyzes customer data and predicts behaviors, assisting with projections for things like collections and managing risks 87 FI Fp Fraud Prevention Enhances security by monitoring and alerting team of anomalies and possible threats 88 FI Vb Voice Biometrics Enhances security by using voice biometrics for customer authentication and fraud prevention 89 FI St Predictive Financial Service Tasks Anticipates needs and issues based on data, enabling proactive support and personalized recommendations 90 FI Ta Voice-enabled Trading Analysis Allows traders to analyze market trends and trading strategies using voice commands and natural language interactions 91 FI Da Data Analysis Helps to analyze vast amounts of data quickly, providing valuable insights and market analysis to investment bankers and traders 92 FI Cc Cost Control Assists in implementing cost control measures and efficiency improvements by analyzing previous data and current goals 93 FI Mp Market Predictions Offers real-time financial market predictions and forecasts, aiding investors and traders in decision-making 94 FI Sa Financial Market Sentiment Analysis Analyzes financial influencer sentiment and content, providing valuable insights for investors and analysts 95 FI As Audit and Assurance Offers independent examination of financial statements to provide assurance on the accuracy and reliability of the information for stakeholders 96 FI Rs Financial Risk Simulation Simulates and analyzes potential financial risks, aiding in risk mitigation and strategic decision-making 97 FI Wm Wealth Management Assists in providing comprehensive financial planning and investment management services to high-net-worth individuals and families 98 FI Sc Integration Security Compliance Assists in securely integrating conversational finance platforms with core banking systems and existing IT infrastructure 99 FI Ca Capital Allocation Assists in recommendations for capital allocation to maximize shareholder value 100 FI Fi Financial Innovation Helps drives financial innovation and process improvement initiatives 1 LE Qa Q&A Helps answer common legal questions and direct people to the right resources and personnel. 2 LE Ds Document Summarization Automatically summarize legal documents from document database, saving time and effort for legal professionals. 3 LE Cq Client Q&A Enhances client communications by helping providing quick and accurate responses to common client inquiries 4 LE Cs Contract Summarization Automatically summarizes contracts, saving time and effort for legal professionals. 5 LE Cc Contract Comparison Compares contracts to identify differences and similarities, making sure they follow templates to aiding in contract management. 6 LE Ad Documentation Assistant Assists with laborious process of manually entering legal documentation, such as internal notes or court transcripts. 7 LE Aw Approval Workflow Automates the approval workflow for contracts, automatically sending things to involved parties and nudging them to complete them. 8 LE Lr Legal Research Helps with legal research, providing links to documentation, summarizations, and allowing you to ask questions. 9 LE Dr Due Diligence and Research Helps lawyers perform due diligence and research, providing links to full documentation and highlighting key words. 10 LE Dc Automated Document Creation Uses templates to create filled-out documents on a case by case basis, creating a starting place for legal professionals. 11 LE Cg Contract Generation Generates contract drafts based on situational data and circumstances, reducing manual effort and improving efficiency. 12 LE Rw Renewal Management Assists in managing contract renewals, ensuring timely renewal and reducing risk. Automatically notifies related parties. 13 LE Na NDA Assistant Automated creation of non-disclosure contracts, as per current company standards, approvals process, etc 14 LE La Case Law Analysis Helps perform advanced legal research, providing insights into case law, statutes, and regulations. 15 LE Km Legal Knowledge Management Helps organize and manage legal knowledge and the firm's best practices within, improving accessibility and efficiency. 16 LE La Legal Analytics Helps track company data and provides shortcuts through analytics, aiding legal professionals in decision-making. 17 LE Da Data Anonymization Helps anonymize sensitive legal and personal information data, ensuring privacy and compliance with data protection regulations. 18 LE Ir Information Retrieval Helps sort through large volumes of data and pull exceptions as needed. 19 LE Er Entity Recognition Recognizes and extracts entities from legal documents, streamlining search and finding related documentation. 20 LE Aa Audio Analysis Helps analyze audio data from legal proceedings, transcribing them and making them searchable. 21 LE Ca Contract Clause Analysis Helps analyze contract clauses to identify potential issues or areas of concern, improving accuracy and reducing risk. 22 LE Lt Legal Transcription Transcribes court proceedings and other legal meetings, saving time for legal professionals and allowing them to search meeting. 23 LE De Data Extraction Extracts relevant data from legal documents, helping to count and analyze keywords and information. 24 LE Sa Social Media Analysis Assists in analyzing social media data from posts and engagements, helping with collecting evidence and assessing intent. 25 LE Cm Contract Management Helps with tasks like contract review, analysis, and drafting, freeing up time for more complex tasks. 26 LE Eb Electronic Billing Helps computes billable hours, streamlining the billing process and sending finance and managers for approval workflows. 27 LE Cm Case Management Assists in managing legal cases, organizing information, contacting people, and improving workflow efficiency. 28 LE Fa Financial Analysis Assists in analyzing financial data for legal purposes, helping to identify anomalies and patterns. 29 LE Tp Trial Preparation Assist in preparing for trial by analyzing case law, statutes, and regulations, etc. 30 LE Dc Data Collaboration Helps facilitate collaboration and sharing of legal data among legal professionals and clients, improving teamwork and efficiency. 31 LE Dc Data Classification Helps classify legal data into relevant categories so that both structured and unstructured data can be used easily. 32 LE Wp Witness Preparation Assists in preparing witnesses for trial by analyzing deposition transcripts and providing feedback. 33 LE Dv Data Visualization Helps to visualize data by creating charts on demand, like pie charts, line charts, bar graphs, etc. 34 LE Sa Sentiment Analysis Helps analyze transcripts and communications to gauge sentiment, aiding in case strategy and decision-making. 35 LE Dm Data Mining Mines large volumes of data to extract valuable insights and patterns to prove conversational exploration of large data sources. 36 LE Em Evidence Management Assists in managing evidence for trial, organizing information and making it easy to search conversationally. 37 LE Cm Compliance Monitoring Helps monitor contracts for compliance with regulations and standards, reducing the risk of non-compliance and human error. 38 LE Ca Regulatory Compliance Analysis Helps analyze regulatory compliance data, aiding in adherence, risk management, and evidence collection. 39 LE Fa Family Analysis Helps analyze family-related data and interactions for legal matters. 40 LE Pr Pattern Recognition Assists in recognizing patterns and trends in legal data, aiding in the identification of anomalies. 41 LE Ca Civil Analysis Helps analyze civil data in legal matters, aiding in compliance and risk management 42 LE Cm Legal Compliance Monitoring Helps monitor and ensure legal compliance within organizations, contacting 43 LE Ca Criminal Analysis Helps analyze criminal data in legal contexts, aiding in evidence collection and anomaly detection. 44 LE Ca Legal Contract Analysis Analyzes and extracts key information from legal contracts, improving accuracy and efficiency 45 LE Lc Legal Compliance Helps with compliance-related tasks, educating team members for adherence to legal regulations and standards. 46 LE Ta Temporal Analysis Helps analyze temporal data, aiding in time-based insights and analysis. 47 LE Ia Immigration Analysis Analyze immigration data in legal matters, aiding in evidence collection and helping to identify mistakes in the systems. 48 LE Pc Data Privacy Compliance Aids in ensuring compliance with data privacy regulations within legal data management. 49 LE La Labor Analysis Assists with analysing labor data for legal purposes, finding anomalies and identifying patterns for evidence. 50 LE Ba Bankruptcy Analysis Helps analyze bankruptcy data in legal matters, helping to quickly identify patterns, anomalies, and collect evidence. 51 LE Ma Manufacturing Analysis Helps analyze manufacturing data in legal matters, aiding in compliance and risk management, as well as evidence collection. 52 LE Ea Employment Analysis Helps analyze employment data in legal matters, helping to quickly identify patterns, anomalies, and collect evidence. 53 LE Ta Transportation Analysis Assists with analyzing transportation-related data in legal contexts, helping to find anomalies and patterns. 54 LE Na Data Network Analysis Helps analyze network data, aiding in relationship and connectivity insights. 55 LE Ba Data Blockchain Analysis Assists in analyzing blockchain data, aiding in verification and validation. 56 LE Ta Telecommunications Analysis Helps analyze telecommunications data in legal matters, aiding in evidence collection, pattern recognition, etc. 57 LE Ca Cloud Computing Analysis Helps analyze cloud computing data and usage for legal matters, to determine security and compliance risks and threats. 58 LE Ca Cybersecurity Analysis Assists in analyzing cybersecurity data, aiding in threat detection and prevention, or helping to collect evidence. 59 LE Ra Real Estate Analysis Assists in assessing real estate data in legal contexts, aiding in valuation, transaction monitoring, and evidence collection. 60 LE Ip Intellectual Property Analysis Helps guide lawyers in analyzing large intellectual property portfolios and drawing insights from the content. 61 LE Dd Data Disposal Aids in the secure and compliant disposal of legal and personal data, reducing the risk of data breaches. 62 LE Df Data Forensics Aids in forensic analysis of legal data, supporting investigations and legal proceedings. 63 LE Ia Insurance Analysis Assists in analyzing insurance data for legal purposes, aiding in risk assessment and claims management. 64 LE Ha Healthcare Analysis Assists in analyzing healthcare data for legal purposes, aiding in compliance with healthcare regulations, evidence collection in medical malpractice cases, and identifying patterns in healthcare fraud cases. 65 LE Da Data Archiving Assists in archiving and searching historical legal data, ensuring its accessibility and integrity. 66 LE Pa Data Predictive Analytics Helps analyze legal data to make predictions and forecasts, aiding in strategic decision-making. 67 LE Da Environmental Data Analysis Helps analyze environmental data for legal contexts, aiding in ensuring compliance, finding patterns, and collecting evidence. 68 LE Dr Data Retention Assists in managing the retention of legal data, ensuring compliance with retention policies and regulations. 69 LE Ta Tax Analysis Helps analyze tax-related data, helping to identify anomalies and patterns that might be helpful evidence. 70 LE Ra Retail Analysis Helps assess retail-related data for legal purposes, aiding in evidence collection. 71 LE Ha Hospitality Analysis Assists with analyzing hospitality data for legal purposes, aiding in evidence collection. 72 LE Ea Entertainment Data Analysis Helps analyze entertainment-related data for legal purposes, aiding in evidence collection. 73 LE Ac Data Access Control Helps manage access to sensitive legal data, ensuring appropriate permissions and security measures. 74 LE Cr Data Compliance Reporting Assists in generating compliance reports for legal data, aiding in regulatory adherence and regularly notifying the team. 75 LE Ba Data Biometric Analysis Assists in analyzing biometric data in legal contexts, aiding in identification and authentication. 76 LE Sa Sports Analysis Helps analyze sports data for legal purposes, aiding in evidence collection. 77 LE Ir Image Recognition Recognizes and analyzes images in legal documents, aiding in information extraction and analysis 78 LE Ea Education Analysis Helps analyze education-related data for legal purposes, aiding in evidence collection. 79 LE Na Nonprofit Analysis Helps assess nonprofit-related data for legal purposes, aiding in evidence collection. 80 LE Ga Government Analysis Helps with analyzing government-related data for legal purposes, aiding in evidence collection. 81 LE Va Video Analysis Helps analyze video data from legal proceedings or videos related to the case, aiding in documentation, analysis, and search. 82 LE Ga Geospatial Analysis Helps analyze geospatial data, aiding in location-based insights and analysis. 83 LE Ma Multilingual Analysis Helps with analsys of multilingual data, aiding in evidence collection and helping to find any relevant errors or anomalies. 84 LE Ma Multinational Analysis Helps assess data from different sources and nations to bring data sources together and search for patterns and outliers. 85 LE Lp Litigation Prediction Helps analyze legal data to predict the outcome of litigation, aiding legal professionals in case strategy. 86 LE Ca Multinational Corporation Analysis Assist in analyzing data from different corporations, aiding in compliance, risk management, evidence collection, etc. 87 LE Lr Legal Risk Assessment Helps assess legal risks by analyzing historical data and providing insights to support risk management decisions. 88 LE Ca Corporate Analysis Helps analyze corporate data in legal contexts, aiding in compliance, risk management, evidence collection, etc. 89 LE Va Joint Venture Analysis Helps analyze joint venture data for legal purposes, helping to quickly identify patterns, anomalies, and collect evidence. 90 LE Ma Merger and Acquisition Analysis Assiste with analyzing merger and acquisition data, helping to identify patterns, anomalies, and collect evidence. 91 LE Dg Data Governance Assists in governing legal data, ensuring its quality, security, and compliance with regulations. 92 LE Da Data Audit Assists in auditing of legal data, ensuring its accuracy, integrity, and compliance and listing sources so people know where it came from. 93 LE Ds Legal Data Security Helps enhance data security within firms, protecting sensitive information from breaches and notifying of potential threats. 94 LE Ts Trial Strategy Helps analyze case law and data on opposing firms to aid in developing trial strategy, improving outcomes. 95 LE Dc Data Cleansing Helps clean and standardize data, improving its quality and usability to make it more trustworthy. 96 LE Di Data Integration Helps integrate and unify disparate legal data sources in one place, providing a unified view for analysis and decision-making. 97 LE Js Jury Selection Helps analyze juror data to aid in jury selection, improving the chances of a favorable outcome. 98 LE Cp Criminal Profiling Assists in analyzing various data, including crime scene information, witness statements, evidence, to help create suspect profiles. 99 LE Cm Contract Lifecycle Management Assists in managing the entire contract lifecycle, from creation to renewal, reducing errors, and notifying parties. 100 LE Ts Trial Support Assists in preparing for trial by analyzing case law, statutes, and regulations, managing evidence, preparing witnesses, and aiding in jury selection. 1 BC Qa Q&A Conversational interaction with company's knowledge base, enabling its use and updates across different channels: Slack, Teams, Email, etc 2 BC Pr Password reset Assists with password reset and account recovery, securely helping customers through workflow 3 BC Fc Feedback collection Assists with collecting feedback from customers to improve products and services 4 BC Ei Email Helps managing email inquiries and provides automated responses to simple queries 5 BC Va Voice assistants Helps manage voice experiences that can assist customers with tasks, automated processes, and provide helpful information 6 BC Ot Order status Provides customers with real-time updates on the status of their orders, conversationally across channels 7 BC Sa Package tracking Manages shipping and package tracking, conversationally accessible across channels 8 BC Ir Intelligent Routing Helps intelligently route customer inquiries to the most appropriate support agent or system for efficient handling 9 BC Fc Employee Feedback Collection Helps to gather feedback from employees on various aspects of their work experience, enabling continuous improvement 10 BC Cs Customer Support Summaries Helps generate summaries of customer support interactions, facilitates insight-gathering in order to help improve customer service 11 BC Kd Internal Knowledge Delivery Delivers internal knowledge to support teams, providing a single destination for customer inquiries 12 BC Cc Content creation Assists with content creation by generating ideas or graphics 13 BC Cs Customer satisfaction Helps measure customer satisfaction and provide insights on customer feedback 14 BC Rp Returns Assist with workflow for returns, provides information about policies, and answers common questions 15 BC Ss Employee Satisfaction Surveys Conducts regular surveys to gauge employee satisfaction and identify areas for improvement 16 BC Pa Policy Acknowledgment and Compliance Helps to ensure that employees acknowledge company policies and compliance requirements through conversation 17 BC As Appointment scheduling Assists with scheduling appointments and managing calendars across teams and departments 18 BC Pr Performance reviews Assists with facilitating performance reviews and collecting data for managers to review 19 BC Ks Knowledge sharing Helps to promote knowledge sharing and provides access to information based on role 20 BC Nh New Hire Info Helps answer questions and provides updates regarding new hires to entire team 21 BC Wc Warranty claims Assists with warranty claims and answering questions on warranty policies 22 BC Ds (DEI) Surveys Assists in assessing and surveying how personal views the DEI landscape within the company 23 BC Ss Self-service Provides self-service experiences for customers, allowing them to resolve common issues on their own 24 BC Rw Remote Work Support Helps to provide guidance and resources to employees working remotely, addressing their unique needs and challenges 25 BC Ca Content curation Assists with content curation by recommending relevant articles and resources, and providing links and citations 26 BC Cg Candidate screening Assists with customer service recruitment by screening candidates 27 BC Cs Candidate scheduling Assists with customer service recruitment by scheduling interviews, and coordinating calendars 28 BC Ci Candidate interviews Assists with customer service recruitment and hiring by serving as a realtime aid to personnel during interviews 29 BC Ct Compliance training Provides notifications and facilitates compliance training and ensure employees are up-to-date on regulations and policies 30 BC Et Employee Training Helps training and support to employees, keeping track of their progress and providing skill recommendations based on role 31 BC Ca Compliance Assistance Helps ensure compliance with regulations and policies, notifying employees as necessary 32 BC Pe Product education Help educate customers on products and services, providing information on features and benefits based on their needs 33 BC Rr Employee Recognition and Rewards Helps with prompting managers to recognize and reward employees for their contributions and achievements 34 BC Mr Market research Helps conduct market research and gather customer insights on any topic 35 BC Cs Customer service metrics tracking Helps to track customer service metrics like response time and customer satisfaction 36 BC Oa Onboarding Assists with onboarding new customers and employees, taking them through required workflows and answering questions 37 BC Ba Billing Assist Helps with billing inquiries, billing workflows, and helping to execute payment options 38 BC Ma Marketing Assists with 1:1 marketing by providing hyper-personalized recommendations and promotions for customer service employees to use 39 BC Rm Refund management Helps with refund requests and provides information on refund policies 40 BC Im Personal Info Management Assists with account management tasks such as updating personal information and payment details 41 BC Pd Product development Assists with product development by gathering customer feedback and providing insights 42 BC Si Sales Assistant Assists with sales and purchasing by providing product information, answering customer questions and facilitating purchase 43 BC Da Data analysis Helps analyze customer data and allows employees and customers to have a conversation with their data 44 BC Ds Diversity, Equity, and Inclusion (DEI) Support Provides resources and guidance to help promote diversity, equity, and inclusion within the organization 45 BC Ct Customer Training Helps facilitate training and support to customers, notifying them about product updates and how to use new features 46 BC Ta Troubleshooting Assists with troubleshooting by providing solutions to common problems, and walking customer through troubleshooting recommendations 47 BC Ll Labor Law Compliance Offers notifications about labor law updates, to helps streamline documentation workflows 48 BC Sm Social media Helps managing social media interactions and generates draft responses to customer inquiries, escalating to a human as needed 49 BC Rp Product Recommendations Helps provide customers with personalized product recommendations based on their preferences, current sales, and purchase history. 50 BC Ts Technical support Helps provide technical support and assist with software and hardware issues, escalating to an agent as needed 51 BC Ro Conversion rate optimization Helps to optimize conversion rates by providing recommendations and assistance specific to the target audience 52 BC Bi Behavior Insights Helps team conversationally explore customer behavior insights and data 53 BC Lg Lead generation Assists generating leads by engaging with potential customers and collecting contact information in preferred channels 54 BC Ab A/B testing Assists with A/B testing by providing recommendations on things to test and helping to make sure data is collected 55 BC Sa Surveys Facilitates surveys to help gather customer insights, offering rewards/incentives as needed 56 BC Cm Supply chain management Helps to manage the supply chain and provide real-time updates on shipments and deliveries 57 BC Ls Lead scoring Helps to score leads and prioritize sales efforts based on engagement and lead quality 58 BC Cr Customer retention Assist with improving customer retention by providing personalized support and assistance to keep customers engaged 59 BC Cp Customer profiling Helps with creating customer profiles and providing insights on customer behavior 60 BC Cs Coaching Customer Service Teams Helps to coach customer service teams and provides feedback on performance based on data 61 BC Aa Authentication Helps to enhance security by providing authentication and verification to employees and customers 62 BC As Accessible Support Assists in providing support for customers with disabilities, offering tailored assistance and adaptive solutions 63 BC Ba Brand awareness Helps Increase brand awareness by engaging with customers and promoting products and services 64 BC Cr Complaint resolution Helps to resolve customer complaints by providing personalized support and assistance 65 BC Vc Virtual assistants per customer A virtual assistant for each customer that can assist with tasks and provide information tailored to them 66 BC Rm Reputation management Assists in managing online reputation by monitoring social media and responding to customer feedback 67 BC Cs Customer segmentation Helps with segmenting customers based on previous purchase data and personalized recommendations for different segments 68 BC Ps Net Promoter Score Assists in developing and measuring net promoter scores and provide insights how to improve it base on customer feedback 69 BC Bp Behavior Policies Provides conversational explorations of behavior policies, and timed check-ins as needed for employees 70 BC St Customer service training Provides training for customer service representatives, encouraging them to develop their careers 71 BC Ms Multilingual support Helps to facilitate support in multiple languages 72 BC Pa Personalization Leverages customer data (including unstructured data and biosketches) to help personalize customer interactions and provide a more tailored experience 73 BC Pa Predictive analytics Provides predictive analytics and helps forecasts customer behavior 74 BC Im Inventory management Helps to manage inventory and provide real-time updates on stock levels conversationally 75 BC Ux User experience Helps to improve user experience by providing personalized recommendations and assistance 76 BC Pt Personality test Walks customers or employees through personality tests, offering product suggestions or interaction recommendations based on results 77 BC Fa Customer feedback analysis Helps to analyze customer feedback and provide insights for improving products and services 78 BC Lp Loyalty programs Helps to develop and manage loyalty programs, and track customer progression through them 79 BC Qc Quality control Helps to assist with quality control and rectify on product defects 80 BC Pa Succession Planning Assistance Helps to support the team in identifying and developing potential successors 81 BC Cg Customer Goals Helps with offering recommendations and insight on goals and recommendations on how to achieve them 82 BC Mh Mental Health Support Helps by offering resources and support for employees' mental health and well-being, including stress management and counseling recommendations 83 BC Cc Customer Churn Helps to predict customer churn by identifying at-risk customers and providing personalized support 84 BC Fd Fraud detection Helps to detect and prevent fraud by keeping systems up to date and facilitating security best practices 85 BC Sa Customer sentiment analysis Helps to analyze customer sentiment based on conversational history (transcripts, recordings, etc.) 86 BC Ca Customer advocacy Helps improve customer advocacy by encouraging customers to leave reviews and share positive experiences, providing incentives as needed 87 BC Co Customer Touchpoint optimization Helps to optimize the customer journey by providing personalized recommendations and assistance at each touchpoint 88 BC Cm Crisis Management Assists in managing crises and disruptions in customer service operations based on best practices and the current market climate 89 BC Sf Sales forecasting Helps to provide sales forecasting and predict revenue based on previous data and market trends 90 BC Wo Website optimization Helps with optimizing websites by providing insights on user behavior and recommendations 91 BC Pp Learning Path Personalization Helps create personalized learning paths for employees based on their skills, interests, and career goals 92 BC Aa Advertising Assists with advertising by identifying specific audiences to target and generating personalized messages 93 BC Cs Customer segmentation analysis Analyzes existing customer segmentation strategies and helps consider other criteria for segmentation based on purchase history 94 BC Er Emotion Recognition Assists agents with recognizing customer emotions using tech like sentiment and facial recognition technologies 95 BC Ir Proactive Issue Resolution Assists with anticipating potential issues or problems a customer may ask in the future 96 BC Jm Customer journey mapping Helps with mapping the customer journey and providing insights on customer behavior and preferences 97 BC Ap Employee Advocacy Programs Facilitates employee advocacy initiatives and encourages employees to become brand ambassadors 98 BC Fm Customer feedback management Collects and analyzes customer feedback to identify areas for improvement and measure customer satisfaction 99 BC Pg Predictive hiring Uses data to help predict which candidates are most likely to succeed in a given role 100 BC Eb Energy booster Assists personnel in channeling their energy and enthusiasm when they need it 1 BB Qa Q&A Conversational interaction with CS knowledge base, enabling use & updates. Operates in company channels (Slack, Teams, Email, Chat, etc.) 2 BB Pr Password reset Conversationally guides users through the process of resetting passwords and account information 3 BB Ec Email Classification and Routing Automate the detection of email topics and assign them to the appropriate representative 4 BB As Account Setup Assists customers with setting up their accounts 5 BB Ot Order tracking Provides real-time updates on the status of orders, allowing customers to ask questions 6 BB Kb Knowledge Base Access Directs users to relevant knowledge base content, providing summaries with citations, and recommends popular content for AI training 7 BB Fc Feedback Collection Gathers feedback from customers about products or services, collecting feedback for analysis 8 BB Ou Service Outage Updates Proactively notifies customers about service outages or disruptions and fields related questions 9 BB Pp Payment Processing Assists customers with standard payment processing tasks conversationally 10 BB Sm Customer Satisfaction Measurement Assists in measuring customer satisfaction using advanced survey and analysis methods 11 BB As Appointment scheduling Helps customers schedule appointments or meetings, coordinating calendars as needed 12 BB Lq Lead qualification Assists in qualifying leads based on predefined criteria 13 BB Si Basic Sales Inquiries Assists with providing basic information about products or services to potential customers 14 BB Am Basic Account Management Assists with simple account management tasks and basic communications 15 BB Op Order Placement Assists customers with placing standard orders, providing personalized assistance and suggestions 16 BB Bt Basic troubleshooting Assists with simple technical issues or inquiries to reduce the workload of IT team members 17 BB Ci Basic Contract Inquiries Assists in answering questions and providing information about contract terms and conditions 18 BB Ln Basic Lead Nurturing Helps nurture leads through initial stages of the sales funnel, providing personalized campaigns and collecting data 19 BB Tl Ticket Labeling Automatically labels incoming tickets based on their complexity and information about the customer, and assigns them to the right agent 20 BB Ic Inventory Check Helps customers and staff check product availability and inventory levels 21 BB Pi Product information Offers details about products or services, accounting for customer profile and previous purchases/status 22 BB Rr Returns and Refunds Assists with guiding customers through the return and refund processes 23 BB Pr Product Recommendations Offers basic product recommendations based on customer preferences, current deals, and previous order history 24 BB Cc Call Center Scheduling Assists in managing the customer service team's scheduling and hours. 25 BB Td Technical Documentation Access Directs users to and assists with technical documentation and manuals for products and services 26 BB Si Shipping Inquiries Provides information about shipping options and timelines to keep customers in the loop at every step of the purchase process 27 BB Ci Advanced Contract Inquiries Assists in offering in-depth information about complex contract terms and conditions to help customers navigate their contract 28 BB Bi Billing inquiries Helps customers with billing-related questions 29 BB Si Advanced Sales Inquiries Provides detailed information about complex products or services, escalating based on customer needs 30 BB Ce Customer Education Provides educational resources and guides to help customers better understand products and services, and how to use them effectively 31 BB Bt Basic Troubleshooting (software) Helps users troubleshoot software-related issues 32 BB Pr Advanced Product Recommendations Helps provide sophisticated product recommendations based on extensive data analysis 33 BB Si Complex Shipping Inquiries Provides detailed information about complex shipping scenarios 34 BB Ds Diversity, Equity, and Inclusion (DEI) Support Providing resources and guidance to promote diversity, equity, and inclusion within the organization 35 BB Lg Leadership Guide Assists leaders by providing conversational access to best practices and internal knowlebases. 36 BB Tl Thought Leadership Helps to generate ideas and content to help deliver thought leadership that will aid in customer service initiatives 37 BB Pp Complex Payment Processing Assists customers with complex payment processing tasks 38 BB Cc Co-Creation Provides inspiration and help to get customers engaged with ideation and facilitates co-creation with customers and internal teams. 39 BB Po Performance Optimization Assists in assessing and improving customer service performance based on specific KPIs per department 40 BB Cd Culture Development Assists with cultivating an advancing customer-centric culture within the organization 41 BB Ls Complex Lead Scoring Assists with scoring leads based on advanced algorithms and criteria, assigning a score to leads 42 BB Or Advanced Service Outage Resolution Assists with resolving complex service outages or disruptions 43 BB Rc Regulatory Compliance Assists in ensuring advanced compliance with regulations and standards in customer service operations 44 BB Cr Complaint Resolution Assists with documenting, escalating and resolving customer complaints and issues with products, services, or personnel 45 BB At Advanced Troubleshooting Assists with complex technical issues or inquiries, bringing in a Human-in-the-Loop as needed 46 BB Cp Complex Order Placement Assists customers with complex and/or customized orders 47 BB Sa Customer Service Analytics Helps analyze customer service data using advanced analytics and reporting tool 48 BB Lq Complex Lead Qualification Assists in qualifying leads based on intricate criteria and parameters, helping account managers to prioritize 49 BB Ls Complex Lead Segmentation Helps segment leads based on advanced attributes and behaviors, allowing you to play around with different segmentation criteria 50 BB Ct Customer Service Training Assists in facilitating advanced training for customer service agents using innovative methods and technologies 51 BB Pc Complex Product Customization Assists customers with customizing complex products or services to suit their needs 52 BB Ms Multilingual Support Assists in providing support for customers and staff across most languages and regional dialects 53 BB Sc Service Customization Helps assist customers in customizing service plans or options to better fit their needs and preferences 54 BB Va Customer Lifetime Value Analysis Assists in analyzing customer lifetime values using advanced data modeling 55 BB Im Advanced Inventory Management Assists with managing complex inventory-related tasks and processes 56 BB Am Complex Account Management Assists with advanced account management tasks, walking them through every task 57 BB Fa Advanced Customer Feedback Analysis Assists in analyses of customer feedback using advanced techniques and algorithms 58 BB Drp Resilience Planning Assists in assessing and planning for resilience in customer service operations against common challenges and disruptions 59 BB Ec Ethics and Compliance Collaborates to help uphold ethical standards and compliance in customer service operations 60 BB Ln Advanced Lead Nurturing Assists in nurturing leads through advanced stages of the sales funnel 61 BB Th Advanced Troubleshooting for Hardware Assists users with troubleshooting complex hardware-related issues 62 BB Po Process Optimization Assists in analyzing and current processes and suggesting potential improvements, using advanced AI and machine learning 63 BB Qa Quality Assurance Assists in assessing quality in customer service interactions using advanced monitoring and evaluation 64 BB Co Channel Optimization Assists in assessing and optimizing customer service channels for maximum efficiency and effectiveness 65 BB Pd Partnership Development Assists in assessing and developing partnership opportunities and collaborations to enhance customer service offerings 66 BB Sa Advanced Customer Sentiment Analysis Helps analyze customer sentiment 67 BB Fp Fraud Prevention Assists in preventing fraud and abuse in customer s