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Retention Marketing Software for Ecommerce - Rejoiner

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# Tired of the one-size-fits-all approach to email & SMS marketing tools?

With Rejoiner, you’re not getting do-it-yourself software; you're gaining an intelligent platform that evolves with your needs and a team of retention marketing experts who are committed to your success.

Take a platform tour (no email required) »

Schedule your FREE strategy session

## Achieve 30X ROAS with Rejoiner

Join top ecommerce brands driving **over** **$63M in revenue** this year.

## Retention marketing isn’t a one-person job, and many marketers feel overwhelmed trying to do it all

#### Tired of doing it all yourself?

With self-service platforms, you're stuck managing segmentation, automations, and creative alone—without expert help.

#### Not seeing engagement you expected?

You need better insights into customer interests and engagement to boost your click-through rates.

#### Overwhelmed by disconnected tools?

When email, text, and pop-ups are spread across different tools, data falls through the cracks, making it hard to connect with customers where they want.

Rejoiner combines a powerful platform with hands-on expert support to help you understand your customers, create engaging content, and consistently hit your revenue goals—so you can focus on growth.

## See how our partnership driven approach boosts retention and revenue

AuthenTEAK boosts revenue by 22% to over $2M and increases click volume by 105% in 2024.

Read their story →

Ketone-IQ boosts subscription revenue with Rejoiner, 70% of new orders as subscriptions and 41.4% longer terms.

Read their story →

Email has become Triumph's top source of last-click revenue, increasing by 40% YoY.

Read their story →

## Retention marketing across every channel — with expert support to drive results

Email

Pop-ups

Text

Postcards

Account Management

## Built-in lifecycle triggers that convert, creative you’ll love building, and segmentation that hits the mark every time

Abandoned Cart

Abandoned Browse

New Subscriber

Price Drop

Win Back

VIP

Anniversary

Replenishment

Subscription

##### ABANDONED CART

## Convert 15%+ of abandoned carts into customers

Convert this high intent audience into customers with segmented, multi-stage abandonment journeys.

Learn more about our cart abandonment features →

##### Browse Abandonment

## Convert 10% of window shoppers into customers

Identify product page abandoners and send personalized, multi-stage browse abandonment journeys.

##### New Subscriber

## Activate new subscribers and drive first purchase

Deliver perfectly executed welcome series that roll out the red carpet for new subscribers and prime them for their
first purchase.

##### PRICE DROP

## Connect purchase intent with price change events

Automatically send price drop alerts to the customers who are most likely to act on them.

##### WIN BACK

## Use purchase data to prevent customer churn

Recognize and react to churn signals — using your customer data to deliver an offer at the perfect moment.

##### VIP

## Recognize and retain your best customers

Trigger special offers for your best customers when they cross thresholds for total spend, purchase frequency, or
RFM score.

##### Anniversary

## Drive repeat purchase and increase LTV

Trigger post purchase journeys that automatically recommend a perfect set of complementary items.

##### REPLENISHMENT

## Predict when it’s time to reorder

Trigger perfectly timed reorder emails when a customer is about to run out of a consumable SKU.

##### SUBSCRIPTION

## Retain high value subscribers

Trigger based on subscriber lifetime milestones, renewal dates, new subscription events, cancellation and more.

## A drag-and-drop email builder connected to your product catalog and powered by your sales data

Create stunning, on-brand emails with our intuitive drag-and-drop builder. No coding skills required.

**Saved modules**

Build reusable elements like headers, footers, and CTAs. Create once, use anywhere. Streamline your workflow by applying these modules across different email templates and campaigns.

**Product recommendations**

Boost engagement with pre-built components that automatically inject top sellers, new arrivals, complementary items, and products frequently purchased together, directly from your catalog.

**Browse recommendations**

Personalize each email by automatically injecting items customers have added to their cart, browsed, or viewed alongside similar products during their session, keeping engagement high and driving conversions.

**Product catalog integration**

Seamlessly connect your entire product catalog to dynamically pull in product suggestions, ensuring your emails stay relevant and up to date with your latest offerings.

## Find the exact customers
you’re looking for with segments

Use our intuitive segment builder to assemble the perfect group of customers—no matter what your criteria are. Dynamic segments ensure that things are kept up-to-date automatically.

#### Segment based on:

- Purchase history
- On-site browsing behavior
- Email engagement
- Custom list fields
- Customer demographics
- RFM scoring
- Partner data
- Custom metadata

#### Use segments for:

- Targeting
- Exclusion
- Triggering journeys
- Sunsetting
- Ad audience sync

Explore the platform »

No contracts. No long-term commitments.

## Why brands switch to Rejoiner

**Rejoiner**

**vs. Competitors**

Platform

A unified platform with all essential tools—email, SMS, postcards—working seamlessly together. No silos.

Disjointed tools from multiple vendors. Data silos make it hard to align campaigns. You pay for unused features.

Day-to-Day Campaign Management

Fully managed campaigns—Rejoiner handles everything, from setup to optimization, so you can focus on growth.

Requires full-time staff or external agencies to manage campaigns effectively.

Strategic Guidance

Ongoing expert-led strategy tailored to your business, with insights from 10+ years of retention marketing.

DIY strategy—you’re on your own unless you hire external help.

Migration Support

Full migration handled in-house—zero downtime, no lost data, no headaches, clean list.

Minimal support—manual migration, often outsourced to agencies.

Ongoing Optimization

Bi-weekly performance reviews with continuous adjustments by our team.

Optimizations are your responsibility—hire help or do it yourself.

Customer Support

Direct access to experts and fast responses—no waiting. White glove service for everyone.

Limited to community forums or long chat queues. Faster, premium support costs extra.

Total Cost of Ownership

**Lower cost overall**—no need for agencies or additional full-time hires. Predictable, transparent pricing. Unlimited emails.

**Higher cost**—platform fees plus hidden costs from agencies or staffing. Surprise price hikes you’ll need to watch out for.

## Find hidden revenue with a FREE retention audit - results delivered in 48 hours

Discover how we outperform your current solution - without the headaches.

Get Your FREE Audit

Rejoiner's audit was extremely helpful in pointing our attention to potential upside in areas that were thus far unexplored in our program. Rejoiner acknowledged the things that are working well in the program and focused on the untapped potential projects that exist deeper below the surface. With a mature and successful program like ours many of the basics are already covered, deeper analysis is needed to continue to scale and Rejoiner provided a plan to support that growth.

**Chris Gordon**
Retention Lead

###### PRODUCTS
Email MarketingText MarketingPostcard MarketingCart AbandonmentProfessional Services

###### Resources
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###### COMPANY
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