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RingCentral - Trusted AI Cloud Communications Solution                                                     Skip to main content





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Offer 24/7 support with Al that answers questions, routes callers, and sends texts

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25 Years of Trust, Innovation, & Partnership

Gartner Magic Quadrant Leader for 10 Years

# AI meets trusted communications

Over 400,000 organizations worldwide use RingCentral for calling, messaging, meetings, customer support, events, and 24/7 service with our built-in AI Receptionist.

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Bring employee and customer experiences together



Business Phone

Business Phone

Al Receptionist

Contact Center

Conversation Intelligence

Events & Video





##### RingEX

## The reliable business communications platform

Empower every employee with AI-powered calls, messages, and meetings across devices.

Explore RingEX

RingEX products

Phone

Enhanced Business SMS

Online Fax

Messaging

Video Meetings

Open Platform



##### AI Receptionist

## Goodbye missed calls. Hello AI Receptionist.

Create a 24/7 digital concierge that answers questions, route calls, and even sends texts. See how customers like Integral Recruiting Services are handling 93% of calls with AI Receptionist.

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AI Receptionist Features

Easy setup

Accurate call routing

Conversational tone

Text follow-ups





##### RingCX

## Effortless customer experiences, 
powered by AI

Easily manage agents, coach performance, and improve customer satisfaction with every interaction.

Explore RingCX

RingCX products

Omnichannel

Outbound

WEM

AI Assist

Virtual Agent





##### RingSense

## Conversation intelligence that drives sales

Unlock value from every customer interaction with conversation intelligence that’s deeply integrated with your CRM.

Explore RingSense

RINGSENSE FEATURES

Automated recordings

Customer & deal insights

Instant summaries

AI-powered coaching





##### RingVideo

## AI-powered video collaboration

Bring people together, foster engagement, and build community — inside and outside your organization.

Explore RingVideo

RingVideo products

Meetings

Town Halls

Rooms

Webinars

Events





AI for everyone



## AI

## that speaks the

## language of your business

Power every interaction with AI that integrates seamlessly across your calls, messages, meetings, and contact center. Personalize customer experiences, get real-time insights, and create effortless workflows across all your conversations.

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### Gartner names RingCentral a Magic Quadrant Leader for the 10th year in a row

RingCentral is proud to be recognized as a 2024 Gartner Magic Quadrant Leader for UCaaS.

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### 2025 Trends: The State of AI in Business Communications

Our quarterly report provides a comprehensive overview of AI's current role in business communications, with forward-looking predictions from industry leaders.

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Global scale & RELIABILITY

## The global leader in AI communications

RingCentral delivers mission-critical communications for organizations of all sizes. From small businesses to Fortune 1000 companies, brands across the planet rely on RingCentral to stay connected, secure, and compliant — from anywhere.

#### 400k+

Customers worldwide

#### 100+

Countries supported

#### 99.999%

Availability

#### 100+

Calls in the last hour

#### 100+

Total call minutes last 24h

















LIVE

















## Loved by over 400,000 businesses of all sizes

See all customer stories





















Get their story



### The NBA’s Golden State Warriors use RingCentral to keep their workforce connected — from anywhere.

## 1946

##### Founded

## 500+

##### Employees

##### Products used:



Phone



Meetings

Get their story



### RingEX drives smarter growth, collaboration, and cost savings for Carbon Health.

## 50%

##### Annual savings

## 8hrs

##### Saved onboarding new agents

##### Products used:



Business phone



Contact Center



RingSense

Get their story



### The multibillion-dollar bank uses RingCentral to upgrade customer service & employee communications across 100 branches.

## 30%

##### Annual phone system cost savings

## 1000+

##### Employees

##### Products used:



Phone System



Contact Center

Get their story



### The San Francisco Symphony entertains audiences virtually with RingCentral’s AI-powered video meetings.

## 600k

##### Annual attendees

## 200+

##### Concerts per year

##### Products used:



Meetings

#### An award-winning platform, trusted by customers around the world





















## Explore product innovations

AI ASSIST & IVA

#### Explore new AI-powered capabilities for RingCX

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Integrations

#### Integrate RingCentral with Microsoft Teams

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AI Notes

#### Save time with instant, accurate notes during every call

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AI QUALITY MANAGEMENT

#### Coach agents faster with AI-automated scorecards

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WORKFLOW BUILDER

#### Automate tasks with easy to use, customizable SMS rules

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## Integrate with our open platform to simplify workflows

Connect over 300 pre-built integrations, or build custom integrations with our open APIs.







See integrations

Explore APIs

## Solutions for every industry

Healthcare

Healthcare

Financial services

Education

Retail

Government



### Create smart, secure experiences for patients, staff, and partners.

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#### 42% increase in HCAHPS patient satisfaction



### Securely connect members, clients, and policyholders.

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#### 57% increase in employee satisfaction



### Bring students, faculty, and campus communities together.

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#### 76% increase in first contact resolution



### Grow your client base with consistent & engaging experiences.

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#### 53% increase in customer satisfaction



### Deliver secure and accessible communications to everyone in your community.

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#### 42% reduction in costs

## The leader in AI communications



Thought Leadership

#### How RingCentral's agentic AI is redefining enterprise intelligence

Explore our voice-first approach to AI with Kira Makagon, RingCentral President & COO.



RESEARCH REPORT

#### RingCentral Trends 2025: The state of AI in business communications

Discover how AI is reshaping operations, transforming customer interactions, and driving strategic innovation across industries.



THOUGHT LEADERSHIP

#### Metrigy explores how AI is changing employee and customer experiences

Metrigy & RingCentral partner to see how leading companies use AI to improve efficiencies and boost customer satisfaction.



Welcome to a new era of AI at work

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