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Status Pages & Incident Management - StatusCast

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# Navigating IT Incidents - The Role Of The Status Page

# Combating IT Alert Fatigue

# The Causes Of IT Incidents

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# Status Pages and
Incident Management

Keep your employees productive and your users informed with StatusCast when systems go down.

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## Powering Industry Leaders Since 2013

## Our Product Line

### Public Status Page

### Private Status Page

### Audience Specific Pages

### Incident Management

### Public Status Page

Dramatically reduce the cost of handling thousands of support requests when services go down by keeping users informed.

Build Trust With End Users

Reduce Help Desk Overload

Embeddable Widgets

Keep Users Informed

Fully Customizable

Multilingual Translation

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### Private Status Page

Enhance your internal incident communication with a robust private status page; the killer app for corporate IT departments.

Controlled Access

Integrate 3rd Party
Status Pages

Uptime Percentage Reporting

Single Sign-On

Role-Based Widgets & Access

End User Incident Reporting

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### Audience Specific Pages

Give each subscriber a personalized status page view and tailored notifications, at scale, to keep them optimally informed.

Generate Custom Views

Audience-Specific Notifications

Mitigate Alert Fatigue

Enhanced Audience Segmentation

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### Incident Management

Our comprehensive incident management suite is designed to handle, collaborate, report, perform forensic examinations, and derive valuable insights from every incident.

Asset-First Approach

On-Call Management
and Collaboration

Identify Recurring Problems

Manage Workflows

Drive Root Cause Analysis

Map Dependencies

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## What is Status Page?

### What it does:

- Displays current service status (operational, degraded, outage).
- Updates users about ongoing issues and their resolution.
- Shows historical data on past incidents.
- Notifies users about scheduled maintenance.

### What it solves:

- Builds trust through transparent communication.
- Keeps employees productive during outages.
- Manages user frustrations by setting expectations.
- Saves IT time with automated notifications, reducing MTTR and downtime costs.

### Who uses it:

- **Employees**: Large enterprises leverage private status pages to provide a single-source-of-truth to employees when critical services go down.
- **Customers**: SaaS companies rely on status pages to provide a first class UX to their customers, with real-time status updates and comprehensive notifications across all their products and services.
- **Users**: preventing help desk overload, users depend on public status pages to provide them transparency during service disruptions.

## StatusCast Features - Empowering IT Departments

Enhance your incident management capabilities with StatusCast beacons, which enable codeless integration to any third-party applications and improve overall observability.

Codeless Integrations

Comprehensive Reporting

Teams & Shift Management

Enhance your incident management capabilities with StatusCast beacons, which enable codeless integration to any third-party applications and improve overall observability.

Learn More

Report on the full range of incident and status page data. Leverage our Root Cause Analysis templates and reporting on previous RCAs to identify recurring issues ahead of future incidents.

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Streamline on-call schedules, escalations, and incident workflows effortlessly to improve response times and ensure uninterrupted IT operations during service outages.

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## Built to connect with your favorite tools
View All Integrations

## StatusCast's AI-Powered Smart Incident Messaging

Unlock the potential of AI through StatusCast's Smart Incident Messaging, designed to optimize incident communication for IT teams. Our advanced AI assistant creates precise and timely incident notifications, enabling your IT professionals to focus on addressing issues promptly.

By analyzing and emulating the tone of past updates, Smart Incident Messaging ensures consistent and polished communication for all incident reports. Embrace the power of AI to elevate your incident management process.

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## Check Our StatusCast Blog for More Info

### Navigating IT Incidents - The Role Of The Status Page

### Combating IT Alert Fatigue

### The Causes Of IT Incidents

StatusCast Blog

### Products

Public Status Page

Private Status Page

Incident Management

Audience Specific Page

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### Products

Public Status Page

Private Status Page

Incident Management

Audience Specific Page

### Features

Notification Channels

Workspace Collaboration

Subscribers

Task Management

Metric Collection and Publishing

Teams and Shifts

Uptime SLA Tracking

Work from Slack/Teams

End User Incident Reporting

Codeless Integrations

Integrations

Reporting

Security and Access

Customization and Branding

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Higher Education

Enterprise

SaaS

MSP

Statuscast Vs Statuspage

Customers

### Resources

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Pricing

Downloads

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SLA

Demo Video

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### Products

Incident Management

Status Page

Pricing

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### Features

All Features

Incident Management

Codeless Integrations

Reporting

Public Status Page

Private Status Page

Integrations Overview

Security and Access

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StatusCast vs Statuspage

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