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# Retention

# marketin`g`
### for 8 & 9 Figure E-com Brands

Email Marketing, SMS Marketing, Direct Mail, Referrals, Subscriptions, Memberships & More

Book a strategy call with our CEO, Melanie

0

$

51,271,032

generated in 2024

50

+

0

clients

17,040,000

0

recipients emailed

7

+

0

years of experience

## Why we exist

## Why we exist

Growing your brand demands powerful email & SMS marketing, but finding the right team for the job? Not the easiest task. You probably already know this...

Hiring in-house is costly and time-consuming, freelancers only offer pieces of the puzzle. And most agencies? They spread themselves thin and deliver mediocre results.

This is where The Email Marketers come in.

We're your top-tier strategic partners on all things retention marketing: Email, SMS, direct mail, subscriptions, memberships, referral & loyalty programs, and more. We're obsessed with your brand's success – the kind of obsession most agencies lack.

We are about more than just pretty emails. Our AI-driven data insights and strategies transform your customer relationships to maximize customer lifetime value, delivering the ROI growth-focused companies demand. We are very experienced working with relentlessly results focused brands, very frequently VC funded or private equity backed. While we work with brands of all sizes, our sweet spot is the 8-figure range.

Email and SMS are where your customers fall in love – with your brand, your community, not just the product. It's where they become raving fans, even when their initial purchase is done.

Our vision is to be the undisputed leader in retention marketing. Our mission? To deliver a wow-experience by increasing your revenue, and forging a community of raving fans for your brand.
‍

Curious about how good we really are? Schedule a call and let’s review your account together.

## We believe reputation > profits.
Book a free strategy call

## Some of our happy clients

## Our work

Want to see more? Here's a selection of our highest converting emails.

Like what you see? Let’s talk.

Book a free strategy call

## What we do

The retention engine for your brand

#### Email & SMS Marketing Strategy

We develop data-driven strategies that turn your leads into loyal customers. We’re not just pretty emails. We develop strategy based on AI-driven insights.

#### Campaign
Management

No need to panic about creative angles to promote your products. We’ll plan out your entire month’s content calendar with fresh data-driven ideas consistently.

#### Lifecycle Automations

We build personalized email flows across the entire buyer lifecycle to nurture leads, win back lapsed buyers, and boost customer lifetime value.

#### List Growth

What do incredible emails matter if no one sees them? We optimize your email capture to ensure your list size is growing at a healthy rate.

#### Creative Process

Worried about your unique branding & voice? That's our superpower. We delight with on-brand design & copy that resonates with your audience.

#### Spam Prevention
& Deliverability

Maximize your email impact with our strategic approach to deliverability. We ensure your messages reach the inbox, not the spam folder.

#### Subscription Management

Create lasting relationships with your customers. With our subscription strategies we turn one-time buyers into repeat customers.

#### Direct Mail

Unlock your marketing mix's full potential with our multi-channel approach. We maximize results with direct mail strategies.

#### Referral &
Loyalty Programs

Transform your customers into your biggest fans. Our strategies foster loyalty and encourage referrals, amplifying your brand's reach.

Increase Revenue . Increase Customer Lifetime Value . Increase Average Order Value . Build A Community . Delight Your Subscribers

Book a free strategy call

What they say about us.

What they say about us.

What they say about us.

“I cannot recommend them highly enough. They spent a lot of time getting to know the brand and really executed flawlessly from tone to design. The flows were super thoughtful and we’re already seeing a
huge ROI.”

Brad Baum

CEO, Llama Naturals

"TEM are some of the best-outsourced teams I have had the pleasure of working with. Within 1 month of launching our new flows, our revenue through email grew over 15%. Well worth the investment."

Meghan rowe

Co-Founder White Leaf Provisions

See all testimonials

## Case studies

### Sneaker Retailer Doubles Email Opt-ins Through Mobile-First Strategy

Kick Game is a leading UK-based luxury sneaker and streetwear retailer, operating both online and through premium retail locations across the UK. Founded in 2013, they specialize in exclusive, collectible sneakers from brands like Nike, Off-White, Air Jordan, and Supreme.

0

+147%

Email submissions (7-day comparison)

0

+14%

Attributed email revenue

0

19,8%

Decrease in email spam rate

See all case studies

## Case studies

### Increased revenue from email by 835% in less than 60 days

Llama Naturals approached us with a familiar challenge: they had basic email flows and campaigns in place and a solid subscriber list but wanted to elevate their strategy. We completely revamped their automated flows, optimizing their campaign strategy by enhancing content, design, and segmentation. This comprehensive approach ensured we engaged their customers at every stage of the lifecycle, driving repeat business and fostering long-term loyalty.

0

$

8,527

Email revenue before
partnering with TEM

0

$

79,733

Email revenue after
partnering with TEM

See all case studies

## Case studies

### 260% Revenue Growth Through Strategic Email Marketing

“Email Marketing has been fundamental since the beginning of our digital transformation. Our extra virgin olive oil has so many great features that it’s impossible to summarize everything in just one message. The great work done by Melanie & Team starts with a deep understanding of our needs, the channels, and a superior understanding of our customers." - **Claudio Lovazzano, ‍Head of Marketing**

0

+78,260%

Subscriber growth (9-week period)

0

+400%

Revenue from automated flows

0

+200%

Revenue per email recipient

See all case studies

## Case studies

### 308% Campaign Revenue Growth in 90 Days

Prime Neckwear specializes in luxury silk neckties, bow ties, pocket squares, and cuff-links, offering high-end accessories through their online store. They needed to increase their customer retention and conversion rates while maintaining their premium market positioning.

0

+191%

Flow revenue (90 days)

0

+94%

First-time conversion rate (90 days)

0

+32%

Returning customers (90 days)

0

+56%

Returning customers (90 days)

See all case studies

See More Case Studies



## Featured in

### Struggling to grow your email list?
## Get our free guide to 100K subscribers

Step-by-step strategies that explode list growth. Simple, actionable tips you can implement today.
‍

## The TEM blog

### What Is E-Commerce Email Strategy? Complete Overview

E-commerce email strategy explained: fundamentals, campaign types, automation, segmentation, and common pitfalls covered in this comprehensive guide.

### 7 Essential Steps for a Winning Email Marketing Checklist

Discover a practical 7-step email marketing checklist to boost retention and ROI. Learn actionable strategies e-commerce brands can implement today.

### Complete Guide to Investing in Re-Engagement Campaigns

Learn why re-engagement campaigns are crucial for e-commerce brands. This comprehensive guide covers key benefits, ROI impact, and real-world strategies.

View all blog posts

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The Email Marketers. 1590 Rosecrans Ave., Ste. D Unit 1591, Manhattan Beach, CA 90266

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