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Title:Trustpilot Reviews: Experience the power of customer reviews
Description:We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
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Fetched At:October 17, 2025
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h2Find a company you can trust
h1Discover, read, and write reviews
h2What are you looking for?
h2Looking to grow your business?
h2Best in Bank
h3BankFive
h3DuGood Credit Union
h3Credit Union of New Jersey
h3EECU Credit Union
h2Help millions make the right choice
h2Help millions make the right choice
h2Best in Travel Insurance Company
h3AARDY
h3MexiPass International Insurance Services
h3Travel Defenders
h3TripInsure101
h2We’re Trustpilot
h2We’re Trustpilot
h3Our new Trust Report has landed!
h2Recent reviews
h3Julianna Torres
h3I followed a link from Lucy and yak’s TikTok account that flaunted a warehouse sale. I was excited to try the clothing brand as on the surface it seemed an ethically sound choice amid a sea of untrust
h3Lucy & Yak
h3Thefni Nunes
h3I hired a freelancer on Upwork to develop a custom dashboard for my company (contract no. ********).
The total project cost was $255, fully paid through the platform. The freelancer missed every deadl
h3Upwork
h3fernando lara
h3I hired AIS August 2024 to help me develop a betting app. The project started out well, I would get daily updates and progress reports of all the work they did. But then within a couple months the dai
h3AIS Technolabs
h3Jim Carroll
h3Just had my renewal from Pet Plan for my beautiful 13 year old plus Labrador, I can’t believe they have put the insurance up by more than £300 per year disgraceful I’ve been with them for the whole 13
h3Petplan
h3Kayla Paul
h3This company took money out of my bank account and called me threatening me. When I emailed the company, they said that I don't have any loans with them and none of my information is in the system. Ye
h3Libertyloans500
h3terry mitchell
h3Booked a room jor 2 nights double book the same room by mistake canceled the one booking kept the other a couple days later found out I didn't need ether one so I canceled it. Never received a refund
h3Hotels.com
h3Lynn Mackenzie
h3This is a fantastic company and the shampoo and conditioner for washing your clothes is gorgeous and the smell is fantastic , can I also say some of my item didn’t arrive by Evri and I got in touch wi
h3Tallow Ash
h3Chris Winter
h3Someone on this website has stolen my identity - they have set up a fake profile page which uses my reputation as an international artist to sell their amateur art. This is illegal and misleading. I
h3Singulart
h3Debbie Rutherford
h3This is seriously good! I use the milk frother and only 100ml milk for an amazing chocolate milk shake, or a bit more milk to mix it with my overnight oats. It’s honestly so delicious I had a second o
h3Biomel
h3Gail J Gaudet
h3As a small business in Canada, every cost to the customer counts. I am so pleased with this service. I had been using Etsy and CP, and my customers complained about high costs of shipping. I can now
h3Freightcom Inc.
Markdown Content
Trustpilot Reviews: Experience the power of customer reviews Write a reviewCategoriesBlog Log inFor businesses For businesses * * * Log inWrite a reviewCategoriesBlog ## Find a company you can trust # Discover, read, and write reviews Bought something recently? Write a review ## What are you looking for? See more Bank Travel Insurance Company Car Dealer Furniture Store Jewelry Store Clothing Store Electronics & Technology Fitness and Nutrition Service Pet Store Energy Supplier Real Estate Agents Insurance Agency Bedroom Furniture Store Activewear Store Women's Clothing Store Men's Clothing Store Bicycle Store Shoe Store Mortgage Broker Appliance Store Cosmetics Store Electronics Store Garden Center Travel Agency ## Looking to grow your business? Strengthen your reputation with reviews on Trustpilot. Get started ## Best in Bank See more ### BankFive www.bankfive.com 4.7 (5151) ### DuGood Credit Union www.dugood.org 4.7 (4423) ### Credit Union of New Jersey www.cunj.com 4.7 (4224) ### EECU Credit Union eecu.org 4.7 (1778) ## Help millions make the right choice ## Help millions make the right choice Share your experience on Trustpilot, where reviews make a difference. Login or sign up ## Best in Travel Insurance Company See more ### AARDY aardy.com 4.9 (40063) ### MexiPass International Insurance Services www.mexipass.com 4.9 (1853) ### Travel Defenders traveldefenders.com 4.9 (1623) ### TripInsure101 tripinsure101.com 4.8 (3263) ## We’re Trustpilot ## We’re Trustpilot We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve. What we do ### Our new Trust Report has landed! Find out which actions we’ve taken to protect you and promote trust on our platform. Take a look ## Recent reviews ### Julianna Torres ### I followed a link from Lucy and yak’s TikTok account that flaunted a warehouse sale. I was excited to try the clothing brand as on the surface it seemed an ethically sound choice amid a sea of untrustworthy disloyalty in fast fashion. Everything was affordable on sale so I spent $100 and waited 15 days for the package. Though it was moving on the tracker- it was moving so slowly and did not emulate the natural rhythm of Mail delivery in my country so I emailed hello@lucy&yak.com and inquired about the order. A reply came from one ‘Kat’ who confirmed the order- it’s existence and assured me I was simply being impatient- that it “would be arriving shortly”. So I waited. The package has been in transit for 21 days as of right now and my patience has run thinner than the fried hair atop our fascist dictator Donald J Trump’s colossal melon head. So I emailed again. This time ‘Liz’ replied with a swift “yeah you got scammed sucks to suck” and basically sashayed away. Excuse me, WHAT?! Your whole brand is ethical, reusable, trustworthy, we are different- yadda yadda. BS! How did YOUR EMPLOYEE confirm a fraudulent order number? How did you manage not to show any care or compassion for the massive invasion of trust and privacy that YOUR CUSTOMER BASE is experiencing en mass simply because your team cannot care enough to fix issues associated with their name? Liz did not ask for the website information, she did not attempt to know more about the issue nor did she attempt to provide any customer service. Lucy and yak just gave me the driest handy of all time and couldn’t even look me in the eye the whole time. L&Y is as corrupt, facetious, unethical, immoral, narcissistic, and elitist that a company can be. Certainly more so than any business that I have had the displeasure of interacting with in a long time and I’m an American born into late stage capitalism. My country is eating itself from the inside out in the name of business and is STILL a better business model than Lucy and Yak. And we’re basically all skint, uneducated, overweight, unaccountable for their flaws- blatant liars with a deep seated hatred for the people that made us great. I will continue to report Lucy and yak until they get their act together and I believe you should too. Hold these liars accountable for their facade of a brand model. How dare they put their label on colored, disabled, ostracized flesh while claiming altruism, honest effort all to avoid inclusivity in size and height while simultaneously stealing from their customers by not making good on their loyalty points and reyak submissions and ignoring the decimation of whatever good name they have left? That’s wild wild work and I’m ashamed to have been duped by such a disrespectful and careless company such as LUCY AND YAK. Their entire website was cloned and linked to their social media. It’s a problem and they’re just ignoring it. Your paper thin and poorly constructed pieces should not cost $80. That’s it. ### Lucy & Yak lucyandyak.com ### Thefni Nunes ### I hired a freelancer on Upwork to develop a custom dashboard for my company (contract no. \*\*\*\*\*\*\*\*). The total project cost was $255, fully paid through the platform. The freelancer missed every deadline, failed to deliver what was agreed, and even closed the contract without my approval. I provided all the evidence — including the contract, messages, and specific sections clearly describing the required scope — yet Upwork took no effective action. The mediation process was completely useless. The mediator only forwarded messages between us without any real analysis or decision. After weeks of waiting, Upwork's "solution" was to ask me to pay $337.50 to move the case to arbitration — the freelancer would need to pay the same amount. The most absurd part is that if I paid and the freelancer didn't, the case would be closed and I still wouldn't get my money back, even though I was clearly scammed. In other words, Upwork left me completely unprotected, transferring all the risk and cost of the dispute to the client, despite the obvious breach of contract by the freelancer. I paid, didn't receive the service, wasted time, and the platform provided no fair resolution. Upwork urgently needs to rethink its mediation and client protection system, because right now the customer pays the price for the platform's inaction. I request that Upwork review my case and issue a full refund of $255, ensuring ### Upwork upwork.com ### fernando lara ### I hired AIS August 2024 to help me develop a betting app. The project started out well, I would get daily updates and progress reports of all the work they did. But then within a couple months the daily updates started becoming less frequent and it was almost as if they forgot about my app or it wasn't important to them once they got my money. It's been over a year dealing with this company and til this day, they still can't deliver me an app that works correctly. I ended up having to hire another development company to finish the job. I've asked them numerous times to give me a partial refund for not completing the project, but they insist that they'll finish the job, which is redundant since the app was already completed by another development company. Long story short, AIS Tech couldn't deliver a complete app for me. I spent almost $40,000 on AIS and then another $14,000 to another developer to finish what AIS couldn't deliver. AIS fell short on my project and I ended up having to hire another company to finish their work. This company lacks communication etiquette and it takes a long time to get responses from them. When I would ask them why they'd take so long to respond to my requests and they would blame the messaging apps for not getting my messages. I really regret hiring this company for wasting my time and money. ### AIS Technolabs aistechnolabs.com ### Jim Carroll ### Just had my renewal from Pet Plan for my beautiful 13 year old plus Labrador, I can’t believe they have put the insurance up by more than £300 per year disgraceful I’ve been with them for the whole 13 years, with little or no claims! LET ME ADVISE EVERYONE DO NOT GO WITH PET-PLAN THEY ARE A RIPP OFF MONEY MAKING SCAMMERS, all my family have gone with other providers who don’t scam you We have around 5 dogs and 3 cats in our family tree and we have all made a pact to kick pet plan into touch! Terrible company! ### Petplan www.petplan.co.uk ### Kayla Paul ### This company took money out of my bank account and called me threatening me. When I emailed the company, they said that I don't have any loans with them and none of my information is in the system. Yet, they refuse to reimburse the $72.66 they withdrew from my bank account. I have them a chance to rectify the problem, and they refused to fix it. They just want to keep my money when I don't even have a debt with them. Very unprofessional. RCMP Fraud Department, Police, and a lawyer have been contacted. ### Libertyloans500 libertyloans500.com ### terry mitchell ### Booked a room jor 2 nights double book the same room by mistake canceled the one booking kept the other a couple days later found out I didn't need ether one so I canceled it. Never received a refund called them and they said i could not cancel the rooms even though we got a message confirming our cancelation we booked long before my check in date even paid extra 15 bucks incase I had to cancel THEY ARE A PIPOFF ### Hotels.com www.hotels.com ### Lynn Mackenzie ### This is a fantastic company and the shampoo and conditioner for washing your clothes is gorgeous and the smell is fantastic , can I also say some of my item didn’t arrive by Evri and I got in touch with this company and they sent out replacements straight away , so if your wanting a fantastic shampoo and conditioner for your clothes then please use this company ( Tallow Ash ) you really won’t regret it ### Tallow Ash tallow-ash.com ### Chris Winter ### Someone on this website has stolen my identity - they have set up a fake profile page which uses my reputation as an international artist to sell their amateur art. This is illegal and misleading. I have never had a profile on this website and never would. They are offering artworks in my name which are now appearing as part of a google search for my own art. This profile must be removed immediately. ### Singulart www.singulart.com ### Debbie Rutherford ### This is seriously good! I use the milk frother and only 100ml milk for an amazing chocolate milk shake, or a bit more milk to mix it with my overnight oats. It’s honestly so delicious I had a second one last night as a ‘treat’! I have diverticulitis and it’s extremely important to keep my gut healthy and for me to go to the loo regularly - this does all of that! Worth every penny ### Biomel biomel.life ### Gail J Gaudet ### As a small business in Canada, every cost to the customer counts. I am so pleased with this service. I had been using Etsy and CP, and my customers complained about high costs of shipping. I can now offer almost 50% lower rate, or more in most cases. I love the customer shipping choices, and the easy shipment process on line. I would highly recommend this company. ### Freightcom Inc. freightcom.com ### Jane Webb ### This head light is excellent, now I can walk the dog round the fields in the dark, and see where I’m going. The fact you can use it on a sensor to turn on and off with a hand swipe is really helpful. It easily illuminates the dogs hi-vis vest, so I can see her wherever she as she’s a blue (dark grey) she’s not that visible in the dark ### Tryluxelight tryluxelight.com ### Linda Gillon ### I bought baby clothes as a gift so didn't actually see them, the new Mum said they were lovely and soft and lovely colours. The only negative was the length of time it took to deliver around 5 weeks. They did say delivery could be 3 weeks but 5 seemed excessive. However New Mum pleased with outfits that's the main thing 💖 ### Lottie & Lysh www.lottieandlysh.co.uk ### Edward Sun ### Huseyin was a great guide for our walking tour of Galata, Iskital, Taksim and Korakoy. He was most knowledgeable about the area which would be the most multicultural in Istanbul. He took us to secret passages and cafes introduced us to various delicacies. A truly enjoyable tour. Highly recommended. ### tourmania tourmania.com ### Brett Gutheil ### Just dealt with coskun altug who rented a dumpster from us, used a fake name “George” a faulty credit card and tried to abscond without paying for services rendered. I am disappointed in his foul language and terrible disposition. I would recommend not to do business with this shady person ### Compass Group www.compass-group.dk ### PINKEY HANSPAL ### I love InPost because I'm notified where my parcel is every step of the way, great communication. The delivery schedule is accurate and the process is seamless. My parcel is so easy to collect or drop off in the parcel locker. Much better than my other delivery experiences. ### InPost UK inpost.co.uk ### Steve Saylor ### Ordered a 6 can case of Mountain house freeze dried Bisquits and Gravy $279.00 only received 1 can! I spoke with Kay 3 separate times and she told me the warehouse made a mistake. Still waiting to hear back from her. Don't do business with this company! ### Safecastle, LLC - safecastle.com ### Blessing Olatimehin ### I had the best experience selling my car through carwiser! Katy is truly professional and helpful, with top notch communication, she ensured that I got value for my time and a great customer service. Thank you so much Katy! I highly recommend carwiser ### carwiser.com carwiser.com ### Fairouz Fahema ### Abraham was awesome to work with. Very receptive and patient. He and his team did their very best to work with all our ideas. Great communication, and super creative. Really appreciate all the hard work and effort they are putting into our project. ### Web Design Torque webdesigntorque.com ### Khemawl Brighton ### Big thank you Chris Cochrane for the help today. He was really knowledgeable and fast with figuring out the leak issue we had in our bathroom. He quickly adapted to a new fault the arised during his visit and stayed longer to finish the job ### Pimlico Plumbers www.pimlicoplumbers.com ### Y. Williams ### Dr.Tonya Jefferson LISTENED! She is doing the right job in life very understanding and it makes you comfortable to tell your complaints needs and wants without making you feel that your less. I can say she's a keeper. ### Teladoc Health www.teladochealth.com ### Mya Wadden ### Unable to speak with any live agent over the phone chat agents indian chat unresolved or logging me out very dismissive and very repetitive very poor customer service and 10 days to resolve any issues is outrageous ### MoneyGram International www.moneygram.com ### Marciano Panca ### During the time I've used Hantec's services, I've always received excellent service whenever I needed it. Support is always quick and available in Portuguese, which makes communication much easier. ### Hantec Markets hmarkets.com ### John Whalen ### Waited on delivery so long I eventually gave up and cancelled. Was treated poorly by customer service, with one rep saying I would be regarded as "disloyal" if I cancelled. I smell scam. ### Gettrumpwatches gettrumpwatches.com ### Heather Farrington ### Excellent Customer Service! Friendly & knowledgeable Rep! The savings I received transferring from AT&T to Consumer Cellular was amazing and I just wish I would have done this sooner!! ### Consumer Cellular www.consumercellular.com ### Victoria Fredrikson ### I have 3 parcels all missing with this company that haven’t seemed to have moved in 3 days since arriving to the depot. God only knows where they’re but I don’t I will ever see them. ### Evri www.evri.com ### Juelma Mendes ### The fact that I didn’t need to leave the house and had someone coming to do the work was amazing . For someone with a new born baby this was great. The job was done very quickly. ### RAC Mobile Mechanics rac.co.uk/car-care/mobile-mechanic ### Katharine G. ### I was having trouble booking a task (tech issues) and a very helpful, patient, and personable customer service rep, Newman helped me. Thank you Newman. ### Taskrabbit North America taskrabbit.com ### Jamie Schutz ### Cashed out my very first time playing here?! Great game selection and they now offer cash outs to your bank! Will definitely keep playing here! ### SweepNext Official sweepnext.com ### NCG Squad ### Unfortunately the owner of the company has failed to delivery a large order and has now gone unresponsive. Beware if you see this ### Madourieco madourieco.co.uk ### Lisa Lewis ### The structure of the system works well. It would be nice if the limit of books were raised, but all in all it's a good gig. ### Paid Reader Club paidreaderclub.com ### Kev Morgan ### Excellent communication before arrival regarding ETA. Arrived on time, very professional, no mess, no fuss. Happy customer. ### ChargedEV www.chargedev.co.uk ### Susan Hatfield ### David was very nice and I liked the way he explained everything and asked if I had any questions about anything. ### SmartMatch Insurance Agency, LLC smartmatchinsurancesolutions.com ### Belinda Locke ### Thanks for the opportunity to expose fraud, I need to use this site more often before I buy! ### Trustpilot trustpilot.com ### Luisa ### The quality is amazing, it’s super soft and well made. It fits perfect I would recommended. ### 3peatjuices 3peatjuices.com ### ruth mcpherson ### Service great for cancelling the Cushon Pension when you don't want it from Nathan. ### NatWest Cushon cushon.co.uk ### Kathy Lovan ### It’s been a bit confusing with conflicting emails. But overall a great experience ### ReflexMD reflexmd.com ### Graham Douglas ### Does what a watch is meant too do and is good product ### Ironway ironwaywatches.com ### Miss Rowe ### A wonderful service and affordable for families. ### National Trust www.nationaltrust.org.uk ### Joni Vinson ### Wonderful games , redemption with 3 -5 days . ### Zula Casino zulacasino.com ### Olivia Cash ### Wonderful experience. Very easy to navigate ### VeriFast verifast.com ### Lauren walker ### Really great when you start receiving box’s! ### Triyit UK triyit.co.uk ### Alistair Scott ### great coverage and a super monthly price ### iD Mobile www.idmobile.co.uk ### Tina Laing ### Amazingly helpful and friendly staff 👌 ### Anchorage Chambers Ltd anchoragechambers.co.uk ### Abdulrahman Aldarmaki ### There is no additional thing to say ### Chekin chekin.com ### Viv Lewis ### Easy to order and quick delivery ### Kite Clothing kite-clothing.co.uk ### david Harwood ### Very proffesional and personable ### Legacy Wills www.legacywills.co.uk ### Noemi S ### Difficult to use on iPad. ### PDFe pdfe.com ### Leeann ### It was long but good ### Lovelanguage lovelanguage.co ### Marion Lerma ### Amazing experience ### Kryptine kryptine.com ### Leandro Tomasin ### easy to find ### Sidekicker sidekicker.ai ### Shop smarter with the Trustpilot app Find companies, read reviews, or write them—all while on the go. are you human? ### Choose country United States - Danmark - Österreich - Schweiz - Deutschland - Australia - Canada - United Kingdom - Ireland - New Zealand - United States - España - Suomi - BelgiqueBelgië - France - Italia - 日本 - Norge - Nederland - Polska - Brasil - Portugal - Sverige ### About - About us - Jobs - Contact - Blog - How Trustpilot works - Trust Report - Press - Investor Relations - ### Community - Trust in reviews - Help Center - Log in - Sign up ### Businesses - Trustpilot Business - Products - Plans & Pricing - Business Login - Blog for Business ### Follow us on - - - - - - Legal - Privacy Policy - Terms & Conditions - Guidelines for Reviewers - System status - Modern Slavery Statement © 2025 Trustpilot, Inc. 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