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Tur.ai - Headless Hyperautomation platform

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# We Automate Enterprise Customer Operations with AI

Achieve up to 90% resolution on initial contact and automate 50% of agent tasks with AI, all within less than 3 months to value.

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Experience Proven ROI in the First Year – Book a Demo to Discover How!

## Unlock the Transformative Power of AI Tailored to Your Business Needs

Less Human Interaction

50

%

Cut down on repetitive queries with AI, reserving human expertise for complex cases.

Initial Resolution Rate

90

%

Achieve an impressive initial resolution rate with AI's help, keeping customers content from the start.

Tasks Automated

70

%

Free your team to innovate with 70% of routine tasks automated by Tur.ai.

Sales Productivity Boost

5

%

Enhance decision-making with actionable AI insights, nudging your sales productivity higher.

We democratized AI so every retailer can benefit from its transformative power - hassle-free.

Ievgen Miasushkin

CEO of Tur.ai

## Streamline Every Step, From a Customer's First 'Hello' to Resolving Your Needs.

/ 01

### Initial Contact

Deliver meaningful, personalized, and engaging responses to customers within minutes.

/ 02

### Smart Routing

Tur.ai automatically directs inquiries to the right resources, ensuring efficient and accurate handling without agent intervention.

/ 03

### Sales & Service Automation

Tur.ai orchestrates complex workflows, reducing lead times and enhancing your CRM, ERP, and other business systems with 70% automation and 50% of tasks handled by AI.

/ 04

### Smooth Aftercare

Automated returns and smart exchange processing.

/ 05

### Satisfaction Ensured

Consistent, pleasing resolutions for every customer.

## Global Retail Leaders Employ Tur.ai.

Lead to quote automation

10x faster response rate

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Brand-owned cashback campaigns automation

Nation-wide campaigns managed by small team in parallel to day to day work

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Service desk automation

A small team efficiently managed all inquiries, despite the chaos from a new ERP system rollout.

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Procurement automation

Vendor onboarding time were reduced by 7x with 70% tasks done by AI

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Lead to quote automation

Manual efforts on tasks were reduced by seven times, enabling the team to focus on revenue-generating activities.

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Brand-owned cashback campaigns automation

Nation-wide campaigns managed by small team in parallel to day to day work.

Learn More

Service desk automation

A small team efficiently managed all inquiries, despite the chaos from a new ERP system rollout.

Learn More

Procurement automation

Vendor onboarding time were reduced by 7x with 70% tasks done by AI.

Learn More

## Where AI Integration Meets Simplicity, Bypassing Hassle and Lavish Outlays.

Click to see features
that make you smile

Click to see features
that make you smile

42

%

Are lacking talent with the right skills for AI

30

%

Have silos blocking full AI solution implementation

24

%

Are missing system and data compatibility

43

%

Don't have the tools for scaling ML Ops

No special skills needed for AI tasks

Orchestrated cross-functional AI integration

Works with the systems and data you have

Ready-to-use AI models for your business context

## What people say about Tur.ai.

### “Tur.ai has significantly enhanced our operational processes at Radio Holland, improving our efficiency and customer service. Their AI-driven solutions facilitate smooth and quick processing that meets our operational objectives. With Tur.ai, we are not only maintaining our industry standards but also striving to elevate them.”

#### Faissel el Mouridi

CFO, Radio Holland

## Our Trademark Process Lets You Transform Your Retail Operations

EXPLORE

/ 01

EMPOWER

/ 02

THRIVE

/ 03

In the pilot phase, Tur.ai will collaborate to identify a use case focused on enhancing internal workflows or elevating the custom erexperience. The goal is to develop a customized solution that clearly demonstrates tangible value.

Following the pilot, we will offer valuable insights and construct a compelling business case to proceed with the rollout of Tur.ai's AI solution. This strategic deployment is designed to align with your objectives and to significantly boost customer satisfaction.

Our service package includes comprehensive training and onboarding processes, ensuring a smooth team integration. This approach is aimed at delivering increased value across different business areas, supported by the continuous assistance from Tur.ai.

EXPLORE

/ 01

In the pilot phase, Tur.ai will collaborate to identify a use case aimed at either enhancing internal workflows or elevating the customer experience. The goal is to develop a customized solution that clearly demonstrates tangible value.

EMPOWER

/ 02

Following the pilot, we will offer valuable insights and construct a compelling business case to proceed with the rollout of Tur.ai's AI solution. This strategic deployment is designed to align with your objectives and to significantly boost customer satisfaction.

THRIVE

/ 03

Our service package includes comprehensive training and onboarding processes, ensuring a smooth team integration. This approach is aimed at delivering increased value across different business areas, supported by the continuous assistance from Tur.ai.

Powered by Microsoft Azure enterprise architecture, ensuring seamless integration with your existing IT infrastructure.

## Your Questions Answered.

How difficult is it to start with your solution?

It is suitable for quick piloting with further scaling-up business models. In 3 months our customers are starting to get first value. And typically ROI is 9-12 months

Solution is ready to use & accessible to non-technical users. Comes with out of the box AI-Automation workflows which will be pre-trained to your data and bespoke business needs, as part of 3 months start

Solution is suitable for efficient added value developments by any IT team

How complicated is the integration process for your AI solution?

Our team prioritizes smooth integration, offering full support to ensure a seamless transition with minimal disruption to your operations.

Can we use your solution standalone ? How is our data protected?

Yes, you can use our solution standalone from your existing infrastructure, currently we support Microsoft Azure only.

Your data never leaves the security perimeter of your organization this way.
If you would like to use our solution as SaaS, it’s also possible, your data then will be anonymized. Our SaaS infrastructure is secure and GDPR compliant.

How will Tur.ai enhance our capability to scale sales globally?

Imagine Tur.ai’s AI analytics revealing in real-time what shoppers crave next. This allows you to align inventory with these emerging trends effortlessly, optimizing the product mix for market demand. As a result, +5% to Global Sales Productivity.

What can we expect in terms of improving our first response to customer inquiries?

Picture a customer inquiring about the status of a large order. Traditionally, this might require manual checks and cause delays. With Tur.ai, such inquiries will be instantly processed by AI, providing immediate, accurate updates to customers, reducing wait times, and significantly boosting satisfaction from the first interaction. As a result, +90% Initial Contact Resolution

In what ways will Tur.ai automate our customer service tasks to improve our agents' focus on more complex issues?

Envision Tur.ai handles common queries such as 'What's the delivery time for this couch?' or 'How do I assemble my new shelf?’. This automation gives your team the bandwidth to address more intricate customer concerns, like customized order requests or design advice. As a result, 70% Agent Activities Automated

How will Tur.ai help us minimize the need for human contact in our service without losing our touch?

Think of Tur.ai as the first line of support, handling standard issues like payment questions or return policies quickly and efficiently. This allows your customer service experts to dedicate more time to providing personalized assistance where it truly matters. As a result, -50% Human Service Contacts

More Questions?

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## Tell us more about your goals.

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