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Userlike: Live Chat Software for Websites and Messaging Apps

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- Features
- Message Center Your shared messaging inbox
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- Website chat Bring modern messaging to you website
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- Message Center Your shared messaging inbox
- Chatbots & AI With GPT-4 Automate the right way
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Introducing GPT-4 AI chatbot - embrace the future of AI customer support. Read more Unlock premium features and save up to 44% with Userlike's annual plan. Sign up here

# Transform your
customer experience
with chat and AI

Get closer to your customers, generate leads, improve satisfaction and boost service efficiency. Userlike covers all your digital touch points.



Do these also come in blue? ... Yes, I can send you the link 🙂 That’d be great!

- Website chat
- Whatsapp & Co
- AI Automation
- Data privacy & GDPR

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Do these also come in blue? ... Yes, I can send you the link 🙂 That’d be great!

## *20,000+ customers trust Userlike* Helping some of the best teams every day

Userlike powers leading brands, from hidden champions to notable enterprises.

Read customer stories

## *Chatbots & AI Automation* Automation made easy with the power of AI

AI is here to stay. Optimize costs and increase service efficiency with our no-code automation and chatbot features. Now also available with GPT-4 integration.



GPT-4 integration

Central knowledge
database with AI

Explore AI Automation Hub

## *Website chat* Seamless lead generation on your website

The prime time to engage customers is when they're on your site. Userlike's Website Messenger offers the best way to get in touch, including video calls, live translations and more.

Bring modern messaging
to your website



Explore Website Messenger

## *All-in-one messaging* Always just a message away

Your customers love messaging. With Userlike, you'll love it too. From one-on-one support to targeted marketing campaigns on WhatsApp.

Keep customers in the loop
with interactive content

Explore WhatsApp Channel

## *Trusted by 20,000+ companies*
Hear from our customers

4.4 on G2

Userlike

4.6 on Capterra

4.4 on OMR

“It was the only tool that was approved by our data protection officer. It is super easy to implement. The support is awesome and super fast.”

Frank
Head of Marketing @ TecArt GmbH

“The direct contact with interested parties on the website works very well. The ease of use is particularly noteworthy and fun.”

Adam
Projekt Manager @ WiredMinds GmbH

“Enterprise-customized chat solution suitable for different scales.”

Emanuela
Product Lead @ Nila TV GmbH media production

“Userlike is a nice real-time chat or live chat software that is ideal for customer service. It offers many functions in a simple way, making the software easy to use.”

Markus
Administator @ KatzGroup

“Userlike gives me a good feeling because all data is stored on German servers and complies with the GDPR. The chat software is easy and intuitive to use, so that even employees from older generations quickly got to grips with it.”

Jana
Marketing manager @ Stoffe Hemmers

“Since the Privacy Shield was overturned, our data protection officer is quite strict about our tool selection. Therefore, we are super happy to be able to source such top tools as Userlike directly from Germany.”

Fabian
Project Manager E-Commerce @ BBV-Domke e.K.

“Best chat software - Made in Europe.”

Julian
Marketing Manager @ WIFI Vorarlberg

“Fast and intuitive chat and WhatsApp integration for the website.”

Stefan
IT Lead @ Diakonie Michaelshoven

“Privacy-compliant chat software.”

Marina
Customer relationships @ WiredMinds GmbH

“Userlike is very easy to integrate and offers various system options (bot, live chat, etc.). Another great advantage is the possibility to link different communication options and thus switch from a chatbot to another channel (e.g. transition to WhatsApp).”

Lars-Olof
Full service provider

“Brilliant chat tool that binds customers to us.”

Franz
MH Consultings

“Extremely easy to set up. You are guided by the support (shoutout to Bea!) very much by the hand, so that Userlike is set up quickly and nothing can go wrong.”

Daniel
Herosan Healthcare GmbH

“A very comprehensible tool. The chat works promptly, is very helpful and friendly.”

Christoph
Graphic Designer @ DAS AGENTURHAUS Werbe und Marketing GmbH

“Good software with brilliant customer support.”

Mirina
Junior Social Media Manager

“Userlike is my favorite chat plugin, as the installation is quick and easy and the Dashboard offers many settings that add real value to the website.”

Tobias
Webmaster

“Very good chat plugin, the clear and extensive Dashboard is especially convincing.”

SEO Manager @ Suchhelden

“Fantastic live chat software.”

Administrator in leisure, travel & tourism

“We have been using Userlike ever since launching our new website and it is exactly what we were looking for. You can adjust just about every part of the chat plugin to your needs. It is easy to use for our staff. Whenever we have questions Userlike’s support is quick and helpful.”

Benedict S.

“Userlike offers many options to customize the live chat to individual requirements and wishes. What’s more, Userlike’s customer support is really great. Immediately after registration, proactive support is offered, which we took advantage of. The employee was very competent and could answer all our questions.”

Jasmin D.
Marketing assitant

“Very good chat software.”

Administrator in law practice

“Well-designed and easy-to-use live chat software for your website.”

Andreas S.
CEO

“Great live chat software and extraordinary customer support.”

Administrator in furniture industry

“Simple, easy and user friendly web chat service.”

Fred J.

“Userlike is a very clear and well-structured software. I can only recommend it.”

Halis H.
CEO

“We discovered Userlike among the list of the best chat on the web for professional integration. Tested from every angle, it’s a powerful tool with the right price, compared to the competitors. The use remains efficient and functional, nothing complicated.”

Samuel M.

“Powerful messaging tool with plenty of functions and possibilities.”

Administrator in financial services

“Beautiful real-time chat software developed for web and mobile.”

Brayan Agostinho D.
SOA consultant

“There’s a lot ‘under the hood’. If you read the Userlike web site and don’t delve into the documentation, you’d be forgiven for thinking it’s quite light on features, so I’d encourage you to read up. It is actually both broad and deep in feature set. We’ve also found while setting this up that the Userlike support team take their own medicine - even though we’re only on the free trial so far, being able to reach out to a support person via live chat is effortless and quick.”

Nick T.
Managing director

“I use this for web chat on a busy site - does a great job.”

James S.
CEO

“Pros: + Very good usability + All texts can be customized / translated + Working times can be defined + API + Very good live chat support from Userlike + GDPR compliance.”

Philipp B.
Online marketing manager, consumer goods

“Userlike is a well thought-out and user-friendly tool for live chat and messaging support.”

Maximilian Reichlin
Head of Content @ trusted

“Best tool for support and monitoring the customers’ responses.”

Anonymous

“Super easy software, good to understand, simple integration. Just GREAT!!!”

Anonymous

“Best solution for website and mobile support. Great chat, informative and user friendly backend, easy integration and multichannel including social media.”

Anonymous

### Data privacy & GDPR

Userlike is a GDPR-compliant chat solution, born and hosted in Germany.

Learn more

### Training & documentation

From Userlike basics to sharpening your skills. Our guides ensure that you reach the full potential of messaging and AI in no time.

Full documentation

### Meet the company

Behind every successful product is a strong team. Learn more about our story and the values that drive our way of working.

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