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VSee | Most Trusted HIPAA Compliant Telemedicine Solution

VSee Virtual Assistant

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# Accelerate Your Digital Health Transformation

Solve your healthcare innovation challenges with speed and agility. VSee’s no code, low code AI telehealth platform gives you:

- Fastest go-to-market
- Lowest lifecycle costs
- Greatest platform flexibility

Get DemoPatients - Find your Provider

## Flexible Building Blocks for Fastest Go-to-Market

## Customizable Features for Lowest Lifecycle Costs

### Appointment Scheduling

### Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:

- Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
- Customize reminder messages and send cadences
- Invite family and guests with separate non-patient links
- Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
- Let patients self-schedule

### Staff Optimization

### Centralized Scheduling System for Optimizing Provider Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:

- Import, aggregate, filter and sort clinician availability in a single calendar
- Create on-call schedules with automated clinician group alerts and escalation rules
- Give clinicians access to update and swap availability
- Automatically block patients if no on-call provider is available
- Directly dispatch for interpreter coverage when booking appointments

### Form Builder & eSign

### Flexible Form Builder for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.

- Save time with pre-built templates for different use cases telepsychiatry, etc.
- Add logic for form branching
- Trigger workflows for waiting room routing and provider specialty and state-matching
- Choose whether to send forms before, during, or after a visit.

### Queuing System

### Flexible Patient Queuing System for Effective Triage

Queueing & Routing

- Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
- Create escalation groups to automatically dispatch providers by urgency

Care Coordination Visibility

- Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
- Tagged role-based provider group notes for continuity of care

Waiting Room Configurability

- Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
- Set room-specific intake forms
- Assign a single provider or multiple providers to different rooms

### Virtual Visits

### Omni-channel Communications via Video, Phone, and Chat

Give patients a simple, convenient, no-download experience

- Offer both synchronous and asynchronous visits
- Seamless switching from video to phone in poor network situations
- Share screens with live annotation
- Group video & group chat
- Drag-and-drop file transfer
- Priority chats to providers with acknowledgment of receipt
- Auto-captioning for accessibility
- Permission-based auto-answering

### Remote Exams

### One-click Remote Exams

Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person.

- Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
- 1-click device operation
- Pan-Tilt-Zoom camera control
- Simultaneously stream medical devices and video faces
- Access the latest in technology, e.g. AI cameras, sensors

### Remote Monitoring

### Remote Patient Monitoring

Improve patient care with remote patient monitoring

- Supports Bluetooth and cellular medical devices (no app pairing necessary)
- Customize threshold alerts and auto-prioritize watchlist
- Instantly escalate to an on-demand or scheduled video visit
- Capture data/time logs for reimbursement, meets Medicare requirements

### Revenue Cycle Management

### Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs

- Automate eligibility checking and co-pay collection, claims submission
- Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
- Customize dropdowns for commonly used ICD and CPT codes
- Submit claims for single and multi-provider visits
- Batch process claims automatic payment posting

### Compliance & Regulatory

### eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk

- Collect and store eSignatures for consent, audit, and other compliance requirements
- Auto-match patients to providers with the required state licensing
- Meet telehealth documentation requirements with EHR integration

### Patient Engagement

### Personalized Patient Engagement

Give your patients a tailored healthcare experience

- Offer self-scheduling for video, phone, or in-person visits
- Automatically send customized appointment reminders
- Auto-suggest health education material based on patient health profiles
- Provide 24/7 access to visit history, notes, labs, and medical images
- Automatically follow-up with health surveys and assessments
- Let them securely message their providers directly

### Clinical Tasks

### Clinical Tasks & Documentation

Customize a central repository to easily access all relevant patient telehealth documentation

- Customize note charting layouts and sections according to use case
- Save custom note templates for more efficient charting
- ePrescribe medications including controlled substances
- Add other custom patient data tabs such as RPM, assessment results, symptom check-ins

### Admin Controls

### Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:

- Set user roles and access restriction
- Bulk add/delete/edit patients & providers
- Send broadcast communications & notifications
- Manage waiting rooms & workflow logic
- Manage provider assignments, availability, and appointments
- Update branding and compliance documents
- Export custom reports (see Analytics and Reporting)

### Analytics & Reporting

### Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:

- Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
- Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
- Retrieve data via API access
- Schedule regular automated reports

### Interoperability & Data

### Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:

- Launch video from EHR with UI integration
- Eliminate manual duplication with 2-way scheduling integration
- Push medical notes into EHR (and/or pull)
- Participate in HIEs to access full EHR records from other systems

### Security & Infrastructure

### Secure, HIPAA-Compliant Infrastructure

Rest assured that patient data is safeguarded by our experienced security team 24/7.

- Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
- MFA and SSO integration options for additional account security layers
- SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
- Regulatory compliance with SSO and MFA

Analytics & Reporting

Appointment Scheduling

Staffing Optimization

Form Customizations & eSign

Queuing System

Virtual Visits

Remote Exams

Remote Monitoring

Revenue Cycle Management

Compliance & Regulatory

Patient Engagement

EHR and Clinical Tasks

Admin Controls

Interoperability & Data

Security & Infrastructure

### Secure, HIPAA-Compliant Infrastructure

Your patient data is always safeguarded by our experienced security team 24/7/365.

- Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
- MFA and SSO integration options for additional account security layers
- SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
- Regulatory compliance with SSO and MFA

### Customizable Analytics & Reporting

Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions:

- Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc.
- Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc.
- Retrieve data via API access
- Schedule regular automated reports

### Healthcare Booking Any
Way You Want

Create a booking system tailored to your virtual care workflows. VSee lets users:

- Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc.
- Customize reminder messages and send cadences
- Invite family and guests with separate non-patient links
- Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.)
- Let patients self-schedule

### Centralized Staff Scheduling to Optimize Clinician Availability

Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations:

- Import, aggregate, filter and sort clinician availability in a single calendar
- Create on-call schedules with automated clinician group alerts and escalation rules
- Give clinicians access to update and swap availability
- Automatically block patients if no on-call provider is available
- Directly dispatch for interpreter coverage when booking appointments

### Flexible Form Customizations for Intake, Assessments, Consent, Surveys and more

Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc.

- Save time with pre-built templates for different use cases telepsychiatry, etc.
- Add logic for form branching
- Trigger workflows for waiting room routing and provider specialty and state-matching
- Choose whether to send forms before, during, or after a visit.

### Agile Patient Queuing System for Effective Triage

Queueing & Routing

- Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers
- Create escalation groups to automatically dispatch providers by urgency

Care Coordination Visibility

- Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard
- Tagged role-based provider group notes for continuity of care

Waiting Room Configurability

- Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc.
- Set room-specific intake forms
- Assign a single provider or multiple providers to different rooms

### Simple No-download Connections via  Video, Phone, or Chat

Give patients a simple, convenient, no-download experience

- Offer both synchronous and asynchronous visits
- Seamless switching from video to phone in poor network situations
- Share screens with live annotation
- Group video & group chat
- Drag-and-drop file transfer
- Priority chats to providers with acknowledgment of receipt
- Auto-captioning for accessibility
- Permission-based auto-answering

Learn More

### One-click Remote Physical Exams

Whether the setting is at a hospital bed, retail clinic, medical kiosk, homeless shelter, or field tent; VSee makes it possible to conduct remote exams at the same quality as an in-person.

- Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc
- 1-click device operation
- Pan-Tilt-Zoom camera control
- Simultaneously stream medical devices and video faces
- Access the latest in technology, e.g. AI cameras, sensors

Learn More

### Device-agnostic Remote Patient Monitoring

Improve patient care with remote patient monitoring

- Supports Bluetooth and cellular medical devices (no app pairing necessary)
- Customize threshold alerts and auto-prioritize watchlist
- Instantly escalate to an on-demand or scheduled video visit
- Capture data/time logs for reimbursement, meets Medicare requirements

Learn More

### Automated Eligibility, Payment, Claims Submissions

Streamline revenue cycle management for your virtual care programs

- Automate eligibility checking and co-pay collection, claims submission
- Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call
- Customize dropdowns for commonly used ICD and CPT codes
- Submit claims for single and multi-provider visits
- Batch process claims automatic payment posting

### eSign and In-built Compliance

Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk

- Collect and store eSignatures for consent, audit, and other compliance requirements
- Auto-match patients to providers with the required state licensing
- Integrate with your EHR for efficient documentation that won't disrupt clinician workflows

### Personalized Patient Engagement

Give your patients a tailored healthcare experience

- Offer self-scheduling for video, phone, or in-person visits
- Automatically send customized appointment reminders
- Auto-suggest health education material based on patient health profiles
- Provide 24/7 access to visit history, notes, labs, and medical images
- Automatically follow-up with health surveys and assessments
- Let them securely message their providers directly

### Integrated EHR Experience Tailored to Your Specialty

Quickly create a streamlined EHR that is customized to and fully integrated with your telehealth workflow processes.

- Customize note charting layouts and sections according to your workflow and billing requirements
- Save custom note templates for more efficient charting
- ePrescribe medications including controlled substances
- Add other custom patient data tabs such as RPM, assessment results, symptom check-ins

### Powerful Admin Controls

Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic:

- Set user roles and access restriction
- Bulk add/delete/edit patients & providers
- Send broadcast communications & notifications
- Manage waiting rooms & workflow logic
- Manage provider assignments, availability, and appointments
- Update branding and compliance documents
- Export custom reports (see Analytics and Reporting)

### Integration with EHRs, HIEs and other System Applications

Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction:

- Launch video from EHR with UI integration
- Eliminate manual duplication with 2-way scheduling integration
- Push medical notes into EHR (and/or pull)
- Participate in HIEs to access full EHR records from other systems

### Secure, HIPAA-Compliant Infrastructure

Your patient data is always safeguarded by our experienced security team 24/7/365.

- Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit
- MFA and SSO integration options for additional account security layers
- SOC 2 certification and regular 3rd party testing and audits to assess and mitigate risks
- Regulatory compliance with SSO and MFA

### **For Developers**

**Build Your Telehealth App in a Week**

Boost your productivity and shorten the development cycle. VSee APIs and SDKs let you quickly create your own patient mobile and web apps with our comprehensive low code telehealth building blocks. Get pre-built modules for patient engagement, video visits, queuing, flexible scheduling and more.

Go to our API Documentation >>

### **For Clinicians**

**Take Control of Your Practice**

VSee empowers clinicians to be in charge of their own virtual care workflows. With easy no code toggle on and off configurations, non-programmers can make the platform adjustments they want for greater efficiency and work satisfaction.

See how VSee Clinic empowers clinicians >>

## Trusted by 1000+ enterprises in the US and worldwide

NASA

## Why Clients Choose VSee

We tried Zoom prior to going to VSee. It was very cumbersome to create every meeting. With VSee, you just send patients a text message and the session is there.

**Reza Sadeghian, MD, MBA
**Chief Medical Information Officer

Learn More >

It was a pleasure working with TAD-VSee team. They were proactive in moving our project forward and responsive to our needs, quickly rolling out modifications as our program needs changed.

**Vicki Buchda, MS, RN, NEA-BC
**VP of Care Improvement

Learn More >

We needed a solution that would allow us to step through CT scans while still being secure, affordable, and easy to use. VSee is a superior platform to accomplish this.

**Melissa Johnson
**Consulting Analyst

Learn More >

\>> See More Success Stories

# Outcomes that Matter

90% reduction

PATIENT WAIT TIME <1 MIN

300% increase

PROVIDER PRODUCTIVITY

10% increase

BILLABLE PATIENT VISITS

53% reduction

TELEHEALTH SOFTWARE
DEVELOPMENT CYCLE

10 days

ENTERPRISE GO-LIVE
800 PROVIDERS

#### More Than A Platform, We’re Your Trusted Telehealth Partner
Talk to Us Now

# Innovation That Makes an Impact

Chestnut Ridge Automates Compliance with VSee EHR Integration

VSee’s rapid telehealth EHR integration and new consent signature interface, allowed Chestnut Ridge to meet new telehealth documentation requirements ahead of deadline.
Read More >>

VSee Selected for VITAL Africa project at Clinton Global Initiative

VSee has been selected by Health Tech Without Borders global nonprofit for health equity, to be its technology partner for its 2023 Clinton Global Initiative Commitment to Action in Cameroon.
‍Read More >>

NASA's Choice For Astronauts

Since 2014, VSee has been the video system used by astronauts on the International Space Station — from telemedicine visits to staying connected with family and other scientists.
‍Read More >>

Telemedicine Solutions

Telemedicine SoftwareTelemedicine Carts & KitsRemote Patient Monitoring DashboardAPI & SDKsSolutions Overview \[PDF\]

VSEE Apps

VSee for AndroidVSee for iPhoneVSee for iPadVSee for MacVSee for Windows

Competitor Reviews

Telehealth Platforms ReviewsTelemedicine Visit Services Reviews

clinical specialties

Covid TestingConcierge MedicineDentistryDermatologyInternal MedicineMental HealthPediatricsPhysical TherapyPrimary CarePsychiatry (ER)RadiologySkilled Nursing FacilitiesUrgent Care

vsee help & info

Support FAQsProduct Versions SupportedPassword ResetVideo TutorialsVSee Video Conference HIPAA SecurityPort & Firewall configuration for best VSee video callsContact SalesPrivacy

VSee

Investors `🡵` Our TeamBlogsProduct Features

Copyright © 2025 VSee

Telemedicine Solutions

Telemedicine SoftwareTelemedicine Carts & KitsRemote Patient Monitoring DashboardAPI & SDKsSolutions Overview \[PDF\]

VSEE Apps

VSee for AndroidVSee for iPhoneVSee for iPadVSee for MacVSee for Windows

Competitor Reviews

Telehealth Platforms ReviewsTelemedicine Visit Services Reviews

clinical specialties

Covid TestingConcierge MedicineDentistryDermatologyInternal MedicineMental HealthPediatricsPhysical TherapyPrimary CarePsychiatry (ER)RadiologySkilled Nursing FacilitiesUrgent Care

vsee help & info

Support FAQsProduct Versions SupportedPassword ResetVideo TutorialsVSee Video Conference HIPAA SecurityPort & Firewall configuration for best VSee video callsContact SalesPrivacy

VSee

Investors `🡵` Our TeamBlogsProduct Features

Copyright © 2025 VSee