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Digital Transformation Solutions & Services | Wavetec



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- BY INDUSTRIES
- Airports and Airlines
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- BY USECASES
- Queue Management System
- Self Service Kiosk
- Digital Signage
- Self Service in Banking
- Business Analytics
- BY USECASES
- Self Service in Banking
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- Self Service in Telecom
- SOLUTIONS
- Customer Flow Management
- Queue Management System
- Virtual Queuing
- Linear Queuing
- WhatsApp Queuing
- Mobile Queuing App
- Ticket Dispenser
- People Counting
- Customer Feedback
- Appointment & Scheduling
- Web & Cloud Appointment
- WhatsApp Appointment
- WAVETEC WHATSAPP SOLUTIONS
- WhatsApp Queuing
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- WAVETEC WHATSAPP SOLUTIONS
- WhatsApp Virtual Queuing Solution
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- Digital Signage
- Donatello Media Player
- Donatello Suite
- Donatello Vertica
- Donatello Video Wall
- LED Display Solutions
- Business Analytics
- Spectra
- Via OS
- Self Service Kiosk
- Cash Deposit
- Card Issuance
- Sim Dispensing
- Sim Registration
- Cash to Card Kiosk
- NCR ATMs
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# Digital Branch Transformation Solutions

**We are humanizing the digital experience**

Enhance your business and customer satisfaction with Wavetec’s advanced Queue Management and Digital Transformation services. Utilizing AI, predictive analytics, and turnkey solutions, we help you leverage technology for seamless, efficient customer experiences. Our globally recognized expertise ensures transformative results on your digital journey.

Queue Management

Self Service Kiosks

#### NCR Appoints Wavetec as its Channel Partner

LEARN MORE

## Our Digital Transformation Solutions

Our mission is to modernize branch journeys, enhance customer experience, and enable clients to adapt to new technologies and virtual business models opening up new opportunities for growth.

- Customer Experience Solutions
- Self Service Solutions
- Analytics & Reporting

#### Customer Experience Solutions

## Customer Experience Solutions

#### A holistic means to transform in-branch experiences, drive profitability and sell more

Queue Management

People Counting

Customer Feedback

Appointment Scheduling

Digital Signages

WhatsApp Queuing

#### Self Service Solutions

## Customer Experience Solutions

#### Boost customer satisfaction and convenience by enhancing your branch services with seamless and contactless delivery.

SIM Dispensing

Cash Deposit

Banking Kiosks

Card Issuance

Know Your Customer

#### Analytics & Reporting

## Customer Experience Solutions

#### Transform your business with data – collect and analyze real-time insights for better decision-making.

Spectra Queuing Software

ViaOS Self Service Kiosks Software

### Why Are Customers Abandoning Queues in Bank Branches?

Download Report

### Wavetec Partners with Meta as Official Business Solution Provider

## Our Customers Witnessed

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 20,000 installations in different sectors.


35%
Reduction in customer **waiting times**


30%
Reduction in **operational cost**


70%
**transactions** at the counter moved to **Self Service Kiosk**


23%
Increase in **customer satisfaction**

Read Customer Success Stories

## Find Out How We Are Transforming Your Industry

Wavetec provides digital transformation services to various industries **globally,** including healthcare, banking, retail, and financial markets.

### Banking

### Retail

### Telecom

### Government

### Healthcare

### Education

### DMV

## Brands Digitally Transformed

The world’s best brands have trusted Wavetec’s digital transformation services

#### Banorte addresses pandemic with WhatsApp Queuing

Hosted by RBR, and featuring details from and discussion of Banorte’s experience, this event will explore the use of Wavetec’s WhatsApp Queuing solution in 975 bank branches across Mexico.

Now available on demand!

## Your Questions, Answered!

Frequent questions we get regarding Self Service Kiosks

#### Why Does Digital Transformation Matter?

Today, the economy is digital, and customers prefer digital; thus, businesses are actively engaged in digital adoption. Adapting to this environment requires moving from conventional methods to a digital tech called digital transformation.

These solutions are geared towards giving your business the competitive edge it needs to accelerate client onboarding cost effectively and with increased profits.

#### Which Industries Are Undergoing Digital Transformation?

From retail to marketing to healthcare, digital transformation is affecting every industry. It has a different effect on each sector. All companies are undergoing some level of transformation, regardless of the impact.

#### When Should A Company Transform?

It depends on several factors, such as:

■   The industry or marketplace

■    Budget constraints

■    Customer Experience

■    A company’s long-term strategy

However, the sooner, the better.

#### What Are The Benefits Of Digital Transformation?

Some of the most significant benefits include:

■    The Improved Customer Experience

■    Access to Live Analytics Data

■    Better Collaboration between Departments

#### What Do We Offer In Our Digital Transformation Services?

Wavetec offers customer flow management, appointment & scheduling, WhatsApp Queuing, Business Analytics, Self-services kiosks, and digital signages.

## Wavetec Blog

Expect fresh, **well-researched** and industry-centric **blogs**, interviews and opinion pieces.
And subscribe to stay up-to-date.

Explore More

👉 How Long Is Too Long to Wait In ER: Vital Considerations

👉Digital Transformation Strategies in Banking

👉 Walk-In Appointment vs Same Day Appointment

👉 The Importance of KYC in Banking

👉 Queue Management System for Hospital & Healthcare

👉 Banking Channels of The Future – Digital Banking

**HEALTHCARE SOLUTIONS**

Hospitals & Clinics
Pharmacies
Emergency Room
Laboratories

**FINANCIAL SOLUTIONS**

Information Video Wall
Information Display System
Stock & News Ticker
Stock Game

**MEDIA CENTER**

Whitepapers
Blog
News
Customer Stories

### **Global Offices**

For sales queries, please contact us at \[email protected\]

**Barcelona**

Perelló 74
Barcelona – 08005
Spain

**Dubai**

Wavetec FZCO, Industrial License No. 175, Light Industrial Unit # 9, Dubai Silicon Oasis

**Nairobi**

Office Suite 2&3, 7th Floor, FORTIS Suites, Hospital Road, Upper hill, Nairobi,

**Lima**

Av. Jose Prado No. 513
Oficina 601-Miraflores
Lima, Perú

**Riyadh**

Office No 4, Building No 2, Al Safa Street, Imam Saud bin Abdul Aziz Road, Izdehar

**Santiago**

Los Militares 4611 10th Floor, Las Condes, Santiago de Chile, Región Metropolitana

**Karachi**

**C3i Korangi Creek Industrial Park**
Wavetec C3i , GA-70-A3, Korangi Creek Industrial Park Korangi, Karachi Pakistan

**US**

**New York**
228 Park Ave S, PMB 39097,
New York, NY
10003-1502

**California**
1220 S Street, Suite # 150
Sacramento, CA
95811

**Mexico**

Paseo de la Reforma 250
Piso 9, Juárez, 06600
Ciudad de México, CDMX

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