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AI Enterprise Service Management Platform For Enterprises | Wolken

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🤖 Agentic AI Now Available

# Reimagining Enterprise Service with Agentic AI

Autonomous AI agents solving employee and customer queries instantly. No tickets, no waiting, no frustration. Just intelligent, contextual responses.

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##### See AI Onboarding in Action

Watch how our AI guides new employees through their first day

🏢 Enterprise Trust

## Trusted by Leading Enterprises

Join industry leaders who have transformed their operations with our AI-powered solutions

50+

Enterprise Clients

99.9%

Uptime SLA

24/7

Support

## Customers Speak

#### Wolken IDEA with Alan Davidson | Episode 1

In this episode, Sudhir Prabhu, CTO & Co-founder of Wolken Software, sits down with Alan Davidson, CIO at Broadcom, for an insightful discussion on technology, leadership, and innovation.

##### Alan Davidson

Chief Information Officer,
Broadcom Inc.

Team Wolken is extremely flexible and responsive. Broadcom is not a static organization, and things change at dynamic pace and Wolken is able to adjust and deliver seamlessly in stringent timelines.

##### Hock-Leng Lee

Director Global IT Enterprise Applications,
Broadcom Inc.

Team Wolken is fast at responding to client need. It is important to establish credibility in any engagement. Initially, we were not aware of Wolken, but now Wolken is a well known name and partner in Broadcom.

🛡️ Security & Compliance

## Enterprise-Grade Security

Your data security is our priority. We maintain the highest standards of compliance
and certification to protect your sensitive information.

##### SOC 2 Type 1

Security, availability, and
confidentiality controls

Certified

2024

##### SOC 2 Type 2

Ongoing operational
effectiveness of controls

Certified

2024

##### GDPR

General Data Protection
Regulation

Ready

2024

##### CSA STAR

Cloud Security Alliance Security Trust Assurance

Level 2

2024

### Comprehensive Security Framework

Our multi-layered security approach ensures your data is protected at every level,
from infrastructure to application.

##### Data Encryption

End-to-end encryption for
data in transit and at rest

##### Access Control

Role-based access control with
multi-factor authentication

##### Audit Trails

Comprehensive logging and
monitoring of all activities

Trusted by 50+ enterprise customers worldwide

🚀 Enterprise-Grade AI

## Why Choose Wolken AI?

The only AI platform built specifically for enterprise service operations.
Fast, secure, explainable, and designed to work with your existing systems.

24h

Setup Time

80%

Auto-Resolution

100%

Explainable

Zero

Downtime Risk

##### Lightning Fast Deployment

24h Setup

Deploy in 24 hours, go-live in 2 sprints. Traditional implementations take 6-12 months. We deliver enterprise AI in days, not months.

2 sprints to go-live

90% faster than competitors

Zero configuration needed

##### Explainable AI

100% Explainable

Every AI decision is traceable and auditable. Knowledge graph + LLM-as-judge + citations ensure complete transparency for enterprise compliance.

Full audit trail

Citation sources

Decision reasoning

##### Zero-Risk Migration

Zero Downtime

Run parallel to existing systems with guaranteed rollback. Test everything without disrupting operations. Your current system stays online.

Parallel deployment

Instant rollback

No service interruption

##### Autonomous Resolution

80% Auto-Resolution

AI agents work 24/7 without human intervention. Handle 80% of queries instantly with contextual understanding and intelligent routing.

24/7 operation

Instant responses

Context-aware routing

##### Continuous Learning

Self-Improving

AI improves with every interaction. Machine learning adapts to your specific domain, terminology, and business processes automatically.

Adaptive learning

Domain expertise

Performance optimization

##### Enterprise Integration

Universal Connector

Seamlessly connects with your existing tools: ServiceNow, Salesforce, Jira, Slack, Teams. No data silos, unified experience.

100+ integrations

API-first design

Real-time sync

Ready to experience the difference?

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⚡ Simple Process

## How It Works?

From setup to go-live in just 2 sprints. Our streamlined process
ensures zero disruption to your current operations.

#### Knowledge Ingestion

5 minutes

Connect your data sources, documents, and systems in minutes

Our AI automatically crawls and indexes your knowledge base, documents, wikis, and existing systems. No manual data entry required.

Auto-discovery

Smart indexing

Real-time sync

#### Agent Configuration

15 minutes

Set up domain-specific agents for your use cases.

Configure AI agents for IT, HR, Finance, or any domain. Define workflows, escalation rules, and response templates.

Drag-and-drop setup

Pre-built templates

Custom workflows

#### Parallel Testing

1-2 sprints

Test everything without disrupting your current operations.

Run Wolken AI alongside your existing systems. Compare responses, validate accuracy, and fine-tune before going live.

A/B testing

Performance metrics

Safe rollback

#### Go Live

1 day

Deploy with confidence using our zero-downtime approach.

Switch to Wolken AI instantly with guaranteed rollback. Your team and customers experience seamless transition.

Instant switch

Zero downtime

Guaranteed rollback

#### Total Implementation Time: 2 Sprints

Compare this to traditional implementations that take 6-12 months

90%

Faster than competitors

Zero

Service disruption

100%

Success rate

Ready to get started?

Start Your Implementation

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View Implementation Guide

🎯 Real-World Applications

## Use Cases

Pre-built AI agents for every department. Deploy in minutes, transform operations in days.

##### IT Service Desk

Transform your IT support with intelligent, autonomous resolution

Handle password resets, software installations, network issues, and complex technical problems with AI agents that understand your infrastructure and policies.

###### Key Performance Indicators

##### 80%

First-call resolution

##### 2min

Average response time

##### 95%

Customer satisfaction

###### Capabilities

Password resets

Software deployment

Network diagnostics

Hardware troubleshooting

###### Example Queries

"Reset my password"

"Install Adobe Creative Suite"

"VPN connection issues"

##### HR Operations

Streamline employee services with intelligent HR automation

Answer policy questions, process leave requests, handle benefits enrollment, and provide instant guidance on HR procedures and compliance.

###### Key Performance Indicators

##### 90%

Self-service rate

##### 24/7

Availability

##### 100%

Compliance accuracy

###### Capabilities

Leave management

Benefits enrollment

Policy guidance

Compliance support

###### Example Queries

"How do I request PTO?"

"What are my health benefits?"

"Company policy on flexible work"

##### Finance Support

Automate financial processes with intelligent accounting AI

Process expense reports, handle invoice queries, provide budget insights, and answer complex financial questions with complete audit trails.

###### Key Performance Indicators

##### 70%

Process automation

##### Real-time

Data processing

##### 100%

Audit compliance

###### Capabilities

Expense processing

Invoice management

Budget analysis

Financial reporting

###### Example Queries

"Submit expense report"

"Check invoice status"

"Budget vs actual analysis"

##### Customer Support

Deliver exceptional customer experiences with AI-powered support

Handle product inquiries, process orders, resolve complaints, and provide personalized recommendations with human-like understanding.

###### Key Performance Indicators

##### 85%

Issue resolution

##### Instant

Response time

##### 50+

Languages supported

###### Capabilities

Order tracking

Product support

Complaint resolution

Upselling opportunities

###### Example Queries

"Track my order"

"Product compatibility"

"Return policy"

##### Sales Enablement

Accelerate sales with intelligent prospect engagement

Qualify leads, provide product information, schedule demos, and support the entire sales cycle with AI that understands your products and processes.

###### Key Performance Indicators

##### 60%

Lead qualification

##### 3x

Faster response

##### 25%

Higher conversion

###### Capabilities

Lead qualification

Product demos

Pricing information

Follow-up automation

###### Example Queries

"Schedule a demo"

"Pricing for enterprise"

"Product comparison"

##### Legal & Compliance

Navigate complex regulations with intelligent compliance AI

Answer legal questions, provide compliance guidance, process contracts, and ensure adherence to regulations with AI; trained on your specific legal framework.

###### Key Performance Indicators

##### 95%

Accuracy rate

##### Instant

Guidance delivery

##### Zero

Compliance violations

###### Capabilities

Contract review

Compliance checks

Legal research

Risk assessment

###### Example Queries

"Contract terms review"

"GDPR compliance check"

"Legal document search"

#### See AI in Action

Watch how our AI agents handle real user queries with intelligent follow-ups and instant resolutions

AI Agents - IT Service Desk

Previous

Next

Password Reset

Issue Resolved!

2 minutes

Time to resolve

95%

Satisfaction

Auto

Resolution

Password reset link generated and sent successfully

#### Ready to Transform Your Operations?

Choose from our pre-built agents or create custom solutions for your specific needs.

Explore All Use Cases

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Build Custom Agent

### Proven Business Impact

Real results from real implementations.

80%

L1 Deflection in 30 Days

2 Sprints

Time to Go-Live

24 Hours

Setup Time

Zero

Downtime Risk

## Ready to Transform
Your Service Operations?

Join leading enterprises who have already made the switch to ticketless service.

Book a Demo

View Pricing

Reimagining Enterprise Service with AI. Simple. Secure. Scalable.

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