At LinkDR, your privacy is a top priority. This policy explains what information we collect, how we use it, and your rights concerning your data. We aim for full transparency and simplicity.
1. Information We Collect
We collect information necessary to provide and improve our backlink acquisition services.
- Account Information: When you sign up using your Google Account, we receive your name, email address, and profile picture. This is used for account creation and management.
- Google Search Console Data: To help you find backlink opportunities, we require access to your Google Search Console data. We store your authorization tokens securely using AES encryption.
- Usage Data & Analytics:
- Plausible: We use our self-hosted, cookieless Plausible instance for privacy-friendly website analytics.
- PostHog: We use PostHog (hosted in the EU) to analyze product usage to improve our features and user experience.
- Support & Feedback: We use Featurebase for our help desk, public roadmap, and feedback collection. When you submit a request or feedback via the widget, your data is processed by Featurebase.
- Communications:
- Bento: For marketing and product updates, we use Bento. It stores your email and subscription status. You can opt-out at any time.
- Resend: Transactional emails (e.g., invoices, alerts) are sent via Resend, which does not store email content or data.
- Domain Database: Our service relies on a database of publicly available information about domains, including contact emails sourced from public web scraping (e.g., Google) and third-party APIs like Hunter.
2. Cookies
We only use essential functional cookies required for our application to work. We do not use advertising or tracking cookies. Our analytics tool, Plausible, is cookieless.
3. How We Share Information
We do not sell your personal data. We share information only with the following sub-processors to provide our service:
- Google: For authentication and Search Console data access.
- PostHog: For product analytics (data hosted in the EU).
- Featurebase: For customer support and feedback.
- Bento: For marketing communications.
- Resend: For transactional emails.
- Trigger.dev: For internal automated workflows.
- Hunter API: For enriching our domain database.
4. Data Security
We are committed to protecting your data. We use industry-standard security measures, including TLS encryption for data in transit and AES encryption for sensitive data at rest, such as your API tokens. Read more on our Security page.
5. Your Rights (GDPR Compliance)
As an EU resident, the GDPR grants you specific rights over your data:
- The right to access, correct, or delete your personal information.
- The right to restrict or object to our processing of your data.
- The right to data portability.
To exercise these rights for your account data, or to request removal of your information from our public Domain Database, please contact us at [email protected].
6. Data Retention & Deletion
We retain your personal data as long as your account is active. You can request account deletion at any time. Information in our Domain Database can be removed upon request.
7. Changes to This Policy
We may update this policy. We will notify you of significant changes via email or within the app.
8. Contact Us
For any questions about this privacy policy, please contact us at: [email protected]
